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Tenpin - Nottingham Reviews 

195
TrustScore 4.5 out of 5

4.3

Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW Nottingham, GB


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Rated 4 out of 5 stars

Great price for two games, due to bogof. Welcoming staff and clean space. Food was basic, portions small, but enjoyable. Pool area tight but played several games without issue. Good evening had by all... See more

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Rated 4 out of 5 stars

Staff were really friendly and communication was good, easy to book online. Shoes readily available if needed. Food was a bit slow on arrival, but on the whole a good experience.

Company replied

Rated 4 out of 5 stars

Staff friendly, helpful & welcoming. Game technology excellent - intuitive to use for a technophobe. To improve the balls could be cleaner (they felt a bit sticky).

Company replied

Rated 5 out of 5 stars

The place feels much more spacious after the renovation. The seating area around each lane is also much cleaner than before, with clean tables and seats. The reception area is much bigger too, which m... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

195 reviews

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4.3

All reviews

(195)

10,703 reviews in the last 12 months

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Rated 3 out of 5 stars

Bowling is great but the seating is…

Bowling is great but the seating is naff if you’re expected to eat and play. No space for food to go while playing if there’s more than 2 players.

Also the bathrooms always stink like they have never been deep cleaned

January 3, 2026
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Reply from Tenpin - Nottingham

Hi Karen, thank you for taking the time to leave a review of Tenpin Nottingham. We are sorry to hear about your recent experience. Your feedback is important to us and we will ensure this is passed onto the relevant team for future improvements to be made. Hope to see you back again for a much better experience.
Take care,
Kirsty

Rated 3 out of 5 stars

Honestly I’m not sure I’ll return

Honestly I’m not sure I’ll return. Booked a family ticket and needed to add an additional student on arrival, got charged £16+ to do this as they can only add an adult.
The venue was cold, we didn’t take our coats off! The lanes are still segregated with Perspex screens from Covid and the seating per lane only accommodates 3people meaning half our party were stood up for the whole 2 games. The balls got stuck and the alert button on the electronic screen did not send anyone to help and we had to seek out a member of staff to rectify this. Drinks were served from bottles and no glass or ice accompanied them, without us having to ask.

January 1, 2026
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Reply from Tenpin - Nottingham

Hi Wendy,

Thank you for your 3* review at Tenpin Nottingham! We are very sorry to hear you've not received a 5* experience whilst on your latest visit to us. You feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed. If you would like to email customer.feedback@tenpin.co.uk and they can look into this further for you. Best wishes- Steph

Rated 4 out of 5 stars

Good experience

Good experience. We haven’t been for years. Food was ok. A bit cold. Staff were helpful.

January 1, 2026
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Reply from Tenpin - Nottingham

Hi Christine, thank you for taking the time to leave a review of Tenpin Nottingham. We are pleased to hear you had a good experience and that the team were helpful. Your feedback is important to us and we will ensure this is passed onto the relevant team for future improvements.
Take care,
Kirsty

Rated 5 out of 5 stars

Great last evening out for the explorer…

Great last evening out for the explorer scouts after a tough year

December 19, 2025
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Reply from Tenpin - Nottingham

Hi there, thank you for leaving Tenpin Nottingham a wonderful 5* rating. We are thrilled to hear you and your explorer scouts had a wonderful time with us recently and we hope to welcome you back again soon! Best wishes - Kaylee

Rated 5 out of 5 stars

Good facilities

Good facilities

November 20, 2025
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Reply from Tenpin - Nottingham

Hello Franky, Thank you for taking your time to leave us a wonderful 5* review! We are really pleased to hear that you had a wonderful time at our Tenpin in Nottingham. We do hope to see you again very soon. Best Wishes - Kimberley

Rated 5 out of 5 stars

easy booking

easy booking, god parking, food availability

December 20, 2025
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Reply from Tenpin - Nottingham

Hi there, thank you so much for the amazing review of Tenpin Nottingham. We are delighted to hear you had an amazing experience from start to finish. Hope to see you back again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Great no issues

Great no issues
Kids loved it.

December 23, 2025
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Reply from Tenpin - Nottingham

Hi Kay
Thanks for the fab 5* rating for Tenpin Nottingham. We're happy to hear that the kids loved it and that you had no issues. Thank you for your positive feedback! Best wishes - Clare

Rated 4 out of 5 stars

Staff were so helpful

Staff were so helpful , bowling was good but food was cold

December 20, 2025
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Reply from Tenpin - Nottingham

Hi Claire,

Thank you for your lovely 4* review at Tenpin Nottingham! We are delighted you found the staff to be so helpful at the venue, however we are very sorry you found the food to not be up to standards, we will ensure this passed across to the correct team to make any future improvements needed! Best wishes- Steph

Rated 5 out of 5 stars

Great treat for kids

My 4 Grandsons had a fantastic time bowling and really enjoyed having their burger and chip lunch

December 21, 2025
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Reply from Tenpin - Nottingham

Hi Mary, thank you very much for leaving such a lovely 5* review of Tenpin Nottingham! We are so pleased you had a great time with your grandsons and you got to sample some of the fab food we have on offer! We do hope you will all visit us again soon and we very much look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

Great Offer & Experience

We are a disabled family & the great 2 for 1 offer meant we could not only go again for a Christmas treat BUT we could afford for all 6 of us to go as a family. The experience there didn't let us down either and the service was exactly what we wanted

December 23, 2025
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Reply from Tenpin - Nottingham

Hi Ian, thank you for this wonderful 5* review of Tenpin Nottingham! We are really happy to see you were able to have a wonderful family day out and got to take advantage of one of our fab offers! Your feedback is really important to us and so we really appreciate the time you have taken to tell us all about your visit! In the meantime, we really do hope you will all visit us again soon and we look forward to welcoming you back! Best wishes -| Mel

Rated 5 out of 5 stars

Great night

Just a great night all round great atmosphere

December 19, 2025
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Reply from Tenpin - Nottingham

Hi there,

Thank you for your fantastic 5* review at Tenpin Nottingham! We are delighted you've had such a great night whilst on your recent visit to us! We hope to welcome you back again very soon! Best wishes- Steph

Rated 2 out of 5 stars

Selfie camera wasn’t working

Selfie camera wasn’t working
Tables dirty when we sat down

December 19, 2025
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Reply from Tenpin - Nottingham

Hi there
Thanks for taking the time to leave a 2* rating and review for Tenpin Nottingham. We are sorry to hear that there were issues with the camera and that the table was dirty. If you would like us to look into this please send an email to customer.feedback@tenpin.co.uk with the subject "Review - Nottingham" and the detail. We look forward to hearing from you. Best wishes - Clare

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