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Tenpin - Nottingham Reviews 

192
TrustScore 4.5 out of 5

4.3

Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW Nottingham, GB


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Rated 4 out of 5 stars

Great price for two games, due to bogof. Welcoming staff and clean space. Food was basic, portions small, but enjoyable. Pool area tight but played several games without issue. Good evening had by all... See more

Rated 4 out of 5 stars

Staff were really friendly and communication was good, easy to book online. Shoes readily available if needed. Food was a bit slow on arrival, but on the whole a good experience.

Company replied

Rated 4 out of 5 stars

Staff friendly, helpful & welcoming. Game technology excellent - intuitive to use for a technophobe. To improve the balls could be cleaner (they felt a bit sticky).

Rated 5 out of 5 stars

The place feels much more spacious after the renovation. The seating area around each lane is also much cleaner than before, with clean tables and seats. The reception area is much bigger too, which m... See more

Company replied


Company details

  1. Bowling Alley
  2. Bar
  3. Escape Room Center
  4. Laser Tag Center
  5. Leisure Centre
  6. Video Arcade

Written by the company

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Contact info

  • Clifton Boulevard, Redfield Way, Nottingham, NG7 2UW, Nottingham, United Kingdom

  • 0333 034 6100

4.3

Excellent

TrustScore 4.5 out of 5

192 reviews

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4.3

All reviews

(192)

10,503 reviews in the last 12 months

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Rated 4 out of 5 stars

Great night great laugh

Great night great laugh staff very helpful. Will definitely go again

February 2, 2026
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Reply from Tenpin - Nottingham

Hi Pete, what a brilliant 4* review of Tenpin Nottingham! We are so pleased you had a fun time with us and will definitely visit again and we very much look forward to welcoming you back! Best wishes - Mel

Rated 5 out of 5 stars

Our bpys love bowling then love going…

Our bpys love bowling then love going to the arcade after.

February 1, 2026
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Reply from Tenpin - Nottingham

Hello Helen, Thank you for taking your time to leave us a brilliant 5* review for our Tenpin in Nottingham. We are so pleased to hear that your boys enjoyed their recent visit to us. We do hope to see you all again soon. Many Thanks - Kimberley

Rated 3 out of 5 stars

Great deal, freezing venue.

Great venue, staff extremely helpful. We arrived early but our lane was ready. The Thursday deal of 2 games and drink for £10 was great value. Only reason Tenpin gets 3 stars. It was Freezing 🥶 🥶🥶🥶🥶🥶🥶🥶🥶 air con was on full blast at the end of January. Had to bowl in my coat as I was so cold.

January 29, 2026
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Reply from Tenpin - Nottingham

Hi there, thank you for leaving a rating and review for Tenpin Nottingham! We're glad you found our staff helpful and enjoyed the Thursday deal. We appreciate your feedback regarding the temperature. We will review our heating to ensure a more comfortable environment. Thank you for your feedback, we hope to see you again in the future! Best wishes - Rosie

Rated 5 out of 5 stars

Friendly staff good o

February 3, 2026
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Reply from Tenpin - Nottingham

Hi Geoff, thank you for the brilliant 5* rating of Tenpin Nottingham. It's great that you had a fun time and that the team were able to leave a positive impact on your visit. Hope to see you again soon.
Take care,
Kirsty

Rated 5 out of 5 stars

Good fun

Easy to book, pleasant and helpful staff.

January 25, 2026
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Reply from Tenpin - Nottingham

Hi Nick, thank you very much for this wonderful 5* review of Tenpin Nottingham! We are thrilled you had a great time, found it easy to book and found out team super helpful and we can't wait to see you again soon! Best wishes - Mel

Rated 5 out of 5 stars

Great session with the family

Great session with the family. We ordered food and that came straight to the lane.

January 25, 2026
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Reply from Tenpin - Nottingham

Hi Maya, thank you so much for the brilliant 5* review of Tenpin Nottingham! We are delighted you had a great time with your family and we hope to see you all again soon! Best wishes - Mel

Rated 3 out of 5 stars

Paid for 2 games but the time allotted…

Paid for 2 games but the time allotted did not consider the time necessary for two children under 12yrs old and one with with SEN to conclude their game independently. Meaning it was rushed and child with SEN felt upset viewing it as their personal failure.

January 24, 2026
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Reply from Tenpin - Nottingham

Hello Cheryl,
Thank you for taking the time to offer feedback for Tenpin Nottingham. We are sorry that you felt the experience was rushed and that everyone wasn't able to enjoy their visit fully. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura

Rated 5 out of 5 stars

Great evening out.

Lovely place, staff amazing and very friendly.

January 26, 2026
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Reply from Tenpin - Nottingham

Hi Lindsey, thank you for the 5* review! We're glad to hear that you enjoyed the venue and the service from our team at Tenpin Nottingham. We hope to welcome you back again soon! Best wishes - Adelaide

Rated 5 out of 5 stars

We had a fantastic time great…

We had a fantastic time great experience bowling

January 17, 2026
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Reply from Tenpin - Nottingham

Hi Deborah, thank you so much for the brilliant 5* review of Tenpin Nottingham! We are thrilled you had such a great time with us and we can't wait to welcome you back again soon! Best wishes - Mel

Rated 5 out of 5 stars

We always enjoy it here

We always enjoy it here.
Beer and food prices are reasonable. Possibly getting ready for a bit of a refurb in places.

January 18, 2026
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Reply from Tenpin - Nottingham

Hi Shane, thank you for leaving Tenpin Nottingham an amazing 5* rating. We are so glad to hear you enjoy your visits to us and that our prices are reasonable! We hope to welcome you again soon. Best wishes - Kaylee

Rated 2 out of 5 stars

Restaurant area

I have never seen such an untidy, dirty, un kept restaurant area. Although I appreciate it must have been a busy Saturday afternoon we arrived at 6pm and stayed for approx 3 hours, most tables remained uncleared and I didn’t see any staff member make any attempt to hoover, sweep any of the food or litter off the floor or clean a table. I picked up most of the litter/food from under our table and cleared the rubbish just so our party of 10 could sit down and eat somewhere. It was disgusting and taking into account the amount of staff on the shift when we arrived this could have been quickly turned around. I even watched a member of staff walk over a coat which had fallen on the floor with no attempt to hang it back on the chair it had obviously fallen off. Although the bowling worked well and the food was good I wouldn’t return as the restaurant area was absolutely filthy.

January 17, 2026
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Reply from Tenpin - Nottingham

Hello Holly. We appreciate you taking the time to share your experience. We're sorry to hear that the cleanliness of the restaurant area did not meet your expectations. We understand your disappointment with the untidiness and lack of attention to cleaning during your visit. We will address this with our team to ensure better upkeep and attentiveness in the future. We're glad you enjoyed the bowling and food though. We do hope to see you again soon. Many Thanks - Kimberley

Rated 5 out of 5 stars

Fantastic we had a wonderful time

Fantastic we had a wonderful time, the party was amazing

January 17, 2026
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Reply from Tenpin - Nottingham

Hello Nicole, Thank you for taking your time to leave us a wonderful 5* review. We are really pleased to see that you had a great time and enjoyed the party. We do hope to see you again very soon. Best Wishes - Kimberley

Rated 5 out of 5 stars

We had a great time

We had a great time. Loved the bowling experience and arcade. We also had our son’s birthday party there on 4th Jan and that was great too. Would recommend

January 18, 2026
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Reply from Tenpin - Nottingham

Hi there,

Thank you for your fantastic 5* review at Tenpin Nottingham! We are delighted you've had such a great time whilst on your recent visit to us. It's great to see the party was amazing for everyone. We hope to welcome you back again very soon! Best wishes- Steph

Rated 5 out of 5 stars

Everything spotless at 9am

Everything spotless at 9am. Peaceful bowling session

January 10, 2026
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Reply from Tenpin - Nottingham

Hi Qamar
We're glad you enjoyed your experience with us and we are thrilled to receive a 5* rating! Thank you for letting us know about the spotless conditions and peaceful bowling session. Best wishes - Clare

Rated 1 out of 5 stars

X2 power cuts the windows were open so…

X2 power cuts the windows were open so was also freezing bin there.

January 10, 2026
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Reply from Tenpin - Nottingham

Hi Scott, thanks for taking the time to leave a rating and review for your recent visit to Tenpin Nottingham. We regret that the power cuts and open windows made your visit unpleasant. We'll look into this to improve our services, and we hope to welcome you back again soon for a better experience. Best wishes - Rosie

Rated 4 out of 5 stars

Enjoyable visit, BUT.......

Efficient staff member on front desk. I had ordered on line so she was quickly able to direct us to the allotted lane to begin bowling. The only disappointment was regarding the games machines in an adjacent area. One of these asks customers to spin a wheel and depending on the prize, then gives tickets which can be exchanged for sweets/toys etc. Every time we have used this type of machine it always fails to give the full amount that has been won. My grandson told a member of staff about the problem and stood by the machine, but no one came to sort it out. It's definitely not a one off issue as it has happened on our last 3 visits. Once again spoiled the trip for my grandson.

January 5, 2026
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Reply from Tenpin - Nottingham

Hello Heather, Thank you for taking your time to leave us a fantastic 5* review for our Tenpin in Nottingham. We are thrilled to hear that you had a great time with us. However, we are disappointed to hear the machine you were playing on kept giving the wrong prize. We will pass your comments onto our team so that this can be looked into. We do hope to see you again soon, Many Thanks - Kimberley

Rated 5 out of 5 stars

Great place

Great place, good service

January 2, 2026
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Reply from Tenpin - Nottingham

Hi there, thank you for leaving Tenpin Nottingham a fantastic 5* rating. We are so pleased to hear your enjoyed your visit to us and had great service. We hope to welcome you back again soon! Best wishes - Kaylee

Rated 3 out of 5 stars

One game of bowling and 1 hour…Nottm

One game of bowling and 1 hour kareoke just over £100 (6 people). It was very cold inside the evening we went and unfortunately the food was cold and a little like cardboard! It wasn’t ready before our bowling game started so staff kindly agreed to bring it to us but something went wrong and staff said they hadn’t got the message. The team were doing their best on a busy evening

January 2, 2026
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Reply from Tenpin - Nottingham

Hi Liz, thank you for leaving feedback for Tenpin Nottingham. We are really sorry to hear your visit to us was not up to our usual standards and we appreciate your patience with the team on a busy night! If you would like to discuss any of the points you've raised further, please email us as customer.feedback@tenpin.co.uk with the subject as 'Review - Nottingham'. Please feel free to include any other details not already here. Once again, we are really sorry to hear this and we hope to welcome you again soon! Best wishes - Kaylee

Rated 5 out of 5 stars

Amazing

Amazing, great service. Staff are helpful. Bowling alleys are great. Great laugh for all ages.

January 4, 2026
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Reply from Tenpin - Nottingham

Hi Jay, thank you for the awesome 5* rating and review for Tenpin Nottingham! We're thrilled to hear that you enjoyed the bowling and that our team were able to help during your visit. We look forward to seeing you again soon! Best wishes- Adelaide

Rated 3 out of 5 stars

Bowling is great but the seating is…

Bowling is great but the seating is naff if you’re expected to eat and play. No space for food to go while playing if there’s more than 2 players.

Also the bathrooms always stink like they have never been deep cleaned

January 3, 2026
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Reply from Tenpin - Nottingham

Hi Karen, thank you for taking the time to leave a review of Tenpin Nottingham. We are sorry to hear about your recent experience. Your feedback is important to us and we will ensure this is passed onto the relevant team for future improvements to be made. Hope to see you back again for a much better experience.
Take care,
Kirsty

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