Staff are well presented, polite, food cleared promptly, easy to book came with Daughter and Granddaughters, so ages varied from 67 down to 8. We had a great time Nannie won yeah lol. Few goes in the... See more
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It wasn’t overly busy but there is never enough staff available. The staff that were working though were lovely and very professional; having to apologise for waiting so long and very accommodating.... See more
Company replied
We went on Thursday 27th Aug, and wow, shocking. A tall guy who is a "manager" has a rancid attitude, he is arrogant and so unprofessional. He didnt care to fix and problems, he pranced around like... See more
Booked the laser tag party for my sons 9th birthday and booking process was easy and the staff at tenpin were fantastic, catered to our every need ☺️
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Greyfriars Place, Stafford, ST16 2SD, Stafford, United Kingdom
- 0333 034 6100
4.4
Excellent
129 reviews
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Reply from Tenpin - Stafford
Hi Heather, thank you for the excellent 5* review of Tenpin Stafford! We are so happy to hear you had a great time, found our team efficient and friendly as well as a clean venue and we can't wait to welcome you back again soon! Best wishes - Mel
Reply from Tenpin - Stafford
Hi Christine, thank you for the amazing 5* review of Tenpin Stafford! We are so pleased to hear you love visiting our Stafford venue and we can't wait to see you again soon for another 5* experience! Best wishes - Mel
Reply from Tenpin - Stafford
Hi Nikita, thank you for leaving Tenpin Stafford a 5* rating and review! We're so happy to hear that you found our venue to be clean, the team helpful, and booking easy. We greatly appreciate your feedback, and we can't wait to see you again soon! Best wishes - Rosie
Pleasant enough but won’t return.
Although our visit was pleasant, we did encounter a rather large group of very rowdy teens, foul language and disrespectful behaviour towards each other and their surrounds, this was quite intimidating for my 10 year old and staff had no intention of even asking them to be mindful of younger children around them. For that reason alone I will give only a 3 star review. Did not stay for a second game as I wasn’t overly joyed with my experience.
April 8, 2026
Reply from Tenpin - Stafford
Hi Lauren, thank you for leaving Tenpin Stafford a rating and review! We appreciate you taking the time to share your experience. We're sorry to hear that the behavior of other guests impacted your visit and your child's comfort. We'll ensure this feedback is passed onto our team to review and make improvements to our services in the future. We hope to welcome you back again for a much better experience! Best wishes - Rosie
Reply from Tenpin - Stafford
Hi Jim, thank you for taking the time to leave a review of Tenpin Stafford! We are sorry to hear that you found your visit expensive! We have lots of fabulous deals throughout the week that may interest you and more information on all of these deals can be found here https://www.tenpin.co.uk/deals/ We hope you will still consider visiting us soon and we look forward to welcoming you back! Best wishes - Mel
Friendly helpful staff
April 1, 2026
Reply from Tenpin - Stafford
Hi Linda, thank you for the review of Tenpin Stafford! We are so pleased to see you had a great time and found our team helpful on your recent visit and we can't wait to see you again soon! Best wishes - Mel
Smooth booking transaction
Smooth booking transaction. No problems and food brought out promptly
April 1, 2026
Reply from Tenpin - Stafford
Hi Tracy, thank you very much for the amazing 5* review of Tenpin Stafford! We are delighted you found our booking process went smoothly and you enjoyed your visit and we can't wait to welcome you back soon! Best wishes - Mel
Needs more balls stored
I enjoyed my visit. My only complaint is I would like to have a bigger selection of bowling balls. The ball I tend to use was not available in my lane and I had people from other lanes coming and asking to take the balls I was using. Maybe have a ball rack outside each lane so that everyone has the ball they use readily available. It can ruin the experience slightly when your trying to bowl with a ball your not accustomed to.
Other than that, the food, drink, and service was great.
April 1, 2026
Reply from Tenpin - Stafford
Hi Matthew, thank you very much for taking the time to leave such a lovely 4* review of Tenpin Stafford! We are so pleased you enjoyed your visit and we take on board all of the feedback given which we will be sure to pass on to the team for future improvements! In the meantime, we really hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel
It was great fun & well organised
It was great fun & well organised. No waiting around.
I have problems with my hands & thought I couldn’t take part in the bowling but I used the frame provided & it was great.
April 1, 2026
Reply from Tenpin - Stafford
Hi Jennifer, what a fabulous 5* review of Tenpin Stafford! We are thrilled you had the best time and were able to participate and we hope to welcome you back again soon for some more bowling fun! Best wishes - Mel
Great entertainment for grandchildren.
Took 4 grandchildren on 2 separate occasions during the Easter School holidays and they all thoroughly enjoyed it. They each had 2 games of tenpin bowling and had delicious meals. They also tried many of the different games machines whilst they were there.
April 1, 2026
Reply from Tenpin - Stafford
Hi Roger
We're happy to hear that your grandchildren thoroughly enjoyed their visits during the Easter holidays! It's great they had fun bowling, eating delicious meals, and playing the games. Thank you for your positive feedback. Best wishes - Clare
staff were great
staff were great, they even moved us to a different lane after we requested , just because some kids were being noisy. Thank you xx
April 1, 2026
Reply from Tenpin - Stafford
Hi Jessica, thank you for the 5* review for Tenpin Stafford! We're so pleased to hear that our team were able to help with your request and we hope to welcome you back again soon! Best wishes - Adelaide
Reply from Tenpin - Stafford
Hi Maria, thank you for the lovely 5* review for Tenpin Stafford! We're so pleased to hear that our team had provided a fantastic service and we will be sure to pass on your kind feedback. We look forward to seeing you again soon! Best wishes - Adelaide
A fun night out for the family.
Bowling is a fun day out for the family and Tenpin is good value, has nice staff and the venue has everything you need.
March 15, 2026
Reply from Tenpin - Stafford
Hi there, thank you so much for the excellent 5* review of Tenpin Stafford! We really appreciate this positive feedback and we can't wait to see you again soon for another 5* experience! Best wishes, Jade
Staff were very friendly and very…
Staff were very friendly and very helpful we had a brilliant evening
March 23, 2026
Reply from Tenpin - Stafford
Hi Nicola
We're so glad to hear that our staff were friendly and helpful, and that you had a brilliant evening! Thank you for your positive feedback. Best wishes - Clare
We visited Tenpin Stafford for our…
We visited Tenpin Stafford for our son’s birthday and the staff were incredibly helpful. K, in particular, went above and beyond by honouring our two-for-one voucher despite the till refusing it. The premises were also spotless and tidy.
March 20, 2026
Reply from Tenpin - Stafford
Hello, Thank you for taking your time to leave us an amazing 5* review. We are so pleased to hear that you enjoyed your recent visit to our Tenpin in Stafford. We will pass your feedback onto our team. We do hope to see you again very soon. Best Wishes - Kimberley
Lovely place
Lovely place some staff need a lesson on manors other then that we had a fab night x
February 28, 2026
Reply from Tenpin - Stafford
Hi Ann Marie, thank you for the 4* rating and review of Tenpin Stafford. We are delighted to hear you had a lovely time, despite some issues you faced. We will ensure that your feedback is passed on to the correct team to review.
Take care,
Kirsty
I had a parking fine!!!!!!
I had a parking fine. I'd never paid parking before and would have expected a member of staff to check/confirm I had paid
February 15, 2026
Reply from Tenpin - Stafford
Hi Alfie,
Thank you for your 1* review at Tenpin Stafford! We are very sorry to hear you've not had a great experience whilst on your most recent visit to us. Although the restrictions are on display for the parking at the venue, I understand this can be missed and I will ensure this is passed across to the correct team to make any future improvements needed. If you would like for this to be looked into further please email customer.feedback@tenpin.co.uk. Best wishes- Steph
The booking system it's terrible
Booked online after getting there as couldn't do the deal face to face which is bad,then once booked I couldn't amend the booking at the till so lost all my discount and paid full price for the food and drink,
February 20, 2026
Reply from Tenpin - Stafford
Hi Daniel, thank you for taking the time to review Tenpin Stafford! We're sorry to hear that there had been issues when you were booking. So that we can discuss this further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review -Stafford', and we can pass this on to be looked into. Best wishes - Adelaide
Well organised and staff helpful
Well organised and staff helpful.
Parking a problem
February 20, 2026
Reply from Tenpin - Stafford
Hello Caroline, Thank you for taking your time to leave us a 5* review. We are so pleased to hear that you had a great time and found our team helpful throughout. We do hope to see you again soon. Many Thanks - Kimberley
Awful karaoke experience
Booked for an hour of karaoke in room 2 and the signal was constantly going off. Awful really as you could also hear the people using room 1 and practically sing along with them. I would never book again. It was very busy though as booked in half term so not staffs fault.
February 20, 2026
Reply from Tenpin - Stafford
Hi Sharon,
Thank you for your 2* review at Tenpin Stafford! We are very sorry to hear your recent visit was not what you expected. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed, We hope to welcome you back to the venue again in the future. Best wishes- Steph
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