Staff are well presented, polite, food cleared promptly, easy to book came with Daughter and Granddaughters, so ages varied from 67 down to 8. We had a great time Nannie won yeah lol. Few goes in the... See more
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It wasn’t overly busy but there is never enough staff available. The staff that were working though were lovely and very professional; having to apologise for waiting so long and very accommodating.... See more
Company replied
We went on Thursday 27th Aug, and wow, shocking. A tall guy who is a "manager" has a rancid attitude, he is arrogant and so unprofessional. He didnt care to fix and problems, he pranced around like... See more
Booked the laser tag party for my sons 9th birthday and booking process was easy and the staff at tenpin were fantastic, catered to our every need ☺️
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Greyfriars Place, Stafford, ST16 2SD, Stafford, United Kingdom
- 0333 034 6100
4.4
Excellent
129 reviews
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Well organised and staff helpful
Well organised and staff helpful.
Parking a problem
February 20, 2026
Reply from Tenpin - Stafford
Hello Caroline, Thank you for taking your time to leave us a 5* review. We are so pleased to hear that you had a great time and found our team helpful throughout. We do hope to see you again soon. Many Thanks - Kimberley
Awful karaoke experience
Booked for an hour of karaoke in room 2 and the signal was constantly going off. Awful really as you could also hear the people using room 1 and practically sing along with them. I would never book again. It was very busy though as booked in half term so not staffs fault.
February 20, 2026
Reply from Tenpin - Stafford
Hi Sharon,
Thank you for your 2* review at Tenpin Stafford! We are very sorry to hear your recent visit was not what you expected. Your feedback is important to us and we will ensure this is passed across to the correct team to make any future improvements needed, We hope to welcome you back to the venue again in the future. Best wishes- Steph
We had a fantastic time
February 21, 2026
Reply from Tenpin - Stafford
Hello Tara,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We're glad you had a fantastic time. Thank you for your positive feedback; it means a lot to us. We look forward to welcoming you back again soon. All the best ~ Laura
I was impressed with the layout and…
I was impressed with the layout and facilities in addition to the bowling that we initially went there for. The fact they have an indoor play zone for children within, will definitely encourage me to go back more frequently.
February 19, 2026
Reply from Tenpin - Stafford
Hello E Starr,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We're happy to hear that you enjoyed the layout, facilities, and bowling. It's great to know the indoor play zone will encourage more frequent visits. Thank you for your positive feedback! We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Staff were so friendly and hellpful
February 19, 2026
Reply from Tenpin - Stafford
Hello Liz,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We appreciate your 5-star review! We're so happy to hear our team was friendly and helpful during your visit, and we hope to see you again soon! All the best ~ Laura
Amazing place but the toddlers soft play i wont recommend
Ive gone to Tenpin on and off for many years, and would definitely recommend it for whatever occasion, however I went to the soft play area for the first time with my little one, and unfortunately I would not recommend the soft play for toddlers as its definitely not worth the money I paid for which was almost £6, granted i went in the half term and on a friday, but the toddlers section only had a slide which you had to climb to and a few animal soft play to play with, although the safety gate which you have to ask a member of staff to be let out is amazing. And even though I could've taken him into the junior side where it was more adventurous, it was too big for him. However, the arcade, bowling and the pool areas are great as ive been there multiple times, so it was a shame for the soft play to be a bit disappointing
February 13, 2026
Reply from Tenpin - Stafford
Hello Katie,
Thank you for taking the time to rate Tenpin Stafford 3 stars. We appreciate your long-time patronage and your feedback. We're glad you enjoy our arcade, bowling, and pool areas. We're sorry the soft play area didn't meet your expectations for your toddler. We'll review the toddler area to see how we can improve the experience. Thank you for bringing this to our attention. All the best ~ Laura
Reply from Tenpin - Stafford
Hi Marta
Thank you for your fantastic 5* review at Tenpin Stafford! We are delighted you've had such a great time whilst on your recent visit to us and we look forward to welcoming you back again very soon! Best wishes- Steph
Reply from Tenpin - Stafford
Hi Nat
We're happy you enjoyed the atmosphere and found the area clean and well-maintained. Thank you for your excellent review! Best wishes - Clare
1st time going Stafford tenpin
1st time going Stafford tenpin. Staff were brilliant, fast service and the place was very clean. Would definitely recommend.
February 17, 2026
Reply from Tenpin - Stafford
Hi Liz, what a fantastic 5* review of Tenpin Stafford! We are really happy to see you enjoyed your first visit with us and found our team super helpful as well as finding the venue clean with great service! We do hope this will mean you would like to visit us again soon and we look forward to welcoming you back! Best wishes - Mel
Booked online for the bowl and pizza…
Booked online for the bowl and pizza deal
The lane was ready for us when we arrived and pizza was hot and tasty
February 16, 2026
Reply from Tenpin - Stafford
Hi Jane, thank you so much for leaving a really great 5* review of Tenpin Stafford! We are really pleased to see you had a great time when booking our Bowl & Pizza deal and we do hope you will visit us again soon for another fun day out! Best wishes - Mel
Fantastic staff who are very helpful…
Fantastic staff who are very helpful and accommodating.
Excellent service and a bonus for us as we didn't know it was half price Tuesday. We had two lanes and food for our grandson's birthday!
January 27, 2026
Reply from Tenpin - Stafford
Hi Alan, thank you so much for fabulous 5* review of Tenpin Stafford! We're really happy to see you enjoyed your experience with us and it's great to hear that our staff were helpful and accommodating during your grandson's birthday celebration. We appreciate you mentioning the excellent service and half-price Tuesday and we look forward to seeing you again soon! Best wishes - Mel
Soft play
Booked for soft play as seen it says to 13 years old , got there to be told they can’t exceed 140cm at 9 years old kids were gutted . Being tall shouldn’t stop kids playing they still want to have fun ! Everywhere else is 145cm or no limit in height at all ? So why you feel need be so little is rediculous ! Kids need to get out and let off energy and young kids can’t even play these days it seems as they getting taller . And it wouldn’t make health and safety any worse having a 150cm limit or none , it’s crazy . Aslong as kids play nicely ! Small kids can be a lot more rough ! So it’s a load of rubbish ! Staff don’t seem to have any reasoning and the manager is just rude towards kids !
January 24, 2026
Reply from Tenpin - Stafford
Hi Mel, thank you for taking the time to leave a review of Tenpin Stafford. We are sorry to hear of the disappointment caused during your recent visit to soft play. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review - Stafford'. Please include as much details as possible and this will be marked for the correct team. Once again, we are sorry for the inconvenience this caused.
Take care,
Kirsty
Reply from Tenpin - Stafford
Hello Stacy,
Thank you for taking the time to rate Tenpin Stafford 5 stars. We are delighted that you found the centre a great place for friends and family. We look forward to welcoming you back again soon for another 5 star experience. All the best ~ Laura
Great prices on a Tuesday!
Great prices on a Tuesday for activities and food and drinks! Great service thanks!
January 6, 2026
Reply from Tenpin - Stafford
Hi Catherine, thank you for the brilliant 5* rating and review of Tenpin Stafford. We are thrilled to hear that you had a great time and got to take advantage of our Tuesday offer. Hope to see you again soon.
Take care,
Kirsty
Fantastic party
January 18, 2026
Reply from Tenpin - Stafford
Hello Adam, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Stafford. We are so pleased to hear that you enjoyed your recent visit with us. We do hope to see you again soon. Many Thanks - Kimberley
Clean tidy, parking is an issue
Very clean tidy, soft play great for found the actual bowling a bit steep for an hour so skipped thatthey could do with mentioning on the site that parking is a major issue if you can get on there carpark which does not hold many you can not park.anywhere nearby without being clamped or.fined.
January 18, 2026
Reply from Tenpin - Stafford
Hello there. We're happy to hear you found the venue clean and enjoyed the soft play. We appreciate your feedback regarding the bowling prices and parking situation. We do hope to see you again soon. Many Thanks - Kimberley
Reply from Tenpin - Stafford
Hi Sarah, thank you for taking the time to review Tenpin Stafford. We will ensure your complaint is passed to the correct team for investigation. If you would like to contact us further regarding your visit, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Stafford'. Best wishes - Adelaide
Very pleased with service
Very quick checking in and got straight on lane although we were early. Children love the arcade machines .
January 17, 2026
Reply from Tenpin - Stafford
Hi Joy, thank you for the 4* review for Tenpin Stafford! We're so glad to hear that the check in was quick for you and that you enjoyed the arcade games. We look forward to seeing you again soon! Best wishes - Adelaide
The bowling was fine but we (along with…
The bowling was fine but we (along with other visitors apparently) didn’t realise the car had to be registered inside and the staff didn’t tell us, so we ended up with a £60 parking fine. It was dark when we arrived and the signs on the car park aren’t clearly visible. Not happy and won’t be going again on principle.
January 9, 2026
Reply from Tenpin - Stafford
Hello, thank you for taking the time to review Tenpin Stafford! We're glad you enjoyed the bowling, but are sorry to hear that you received a parking fine after your visit. The car park is not owned or operated by Tenpin and is subject to the parking company's restrictions, but we apologise if you had not been made aware of any restrictions. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Stafford', and please include your PCN reference from the parking ticket and car registration, and we can pass this on to be looked into. Best wishes- Adelaide
Reply from Tenpin - Stafford
Hi there, thank you for the lovely 5* rating of Tenpin Stafford. We are pleased to hear you had a great time bowling. We look forward to welcoming you back again for another fun time.
Take care,
Kirsty
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