My little daughter had her birthday celebrations there. Staff were lovely, couldn't have done anymore for us. Prices are decent, the kids and parents all loved it. Lovely experience, well worth the... See more
Company replied
Location
Switch locationCrown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL Walsall, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The facilities were good on the whole but it was very busy due to summer holidays and although there were a number of staff to accommodate this time of year, only two were actually working the booking... See more
Company replied
Had a lovely time with the family the 2 4 1 cocktails were also flowing found it good value for money that everyone could enjoy
Company replied
Karaoke was amazing all good absolutely fantastic. Drinks good and service fine and staff very helpful although was busy so an extra staff member on desk/ bar area would have been welcomed
Company replied
Company details
Written by the company
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Contact info
Crown Wharf Retail Park, Wolverhampton Street, Walsall, WS2 8LL, Walsall, United Kingdom
- 0333 034 6100
4.3
Excellent
166 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was great kids loved it it was for…
It was great kids loved it it was for there birthday
April 1, 2026
Reply from Tenpin - Walsall
Hi Taymar, what a great 5* review of Tenpin Walsall! We are so pleased your children had a great time celebrating a birthday and we look forward to seeing you all again soon for another 5* experience! Best wishes - Mel
The lady who helped us with our booking…
The lady who helped us with our booking Alexis w was polite and helpful.
Ten pin was clean and really busy however Alexis got us through the queue quickly and to our lane
April 1, 2026
Reply from Tenpin - Walsall
Hi Malisha, thank you so much for taking the time to leave such a lovely 5* review of Tenpin Walsall! We are really pleased to see you had such an enjoyable visit and received excellent customer service! Please be assured all of your lovely feedback will be sent to the team and we can't wait to welcome you back again soon! Best wishes - Mel
Reply from Tenpin - Walsall
Hi Mark, thank you for the amazing 5* review of Tenpin Walsall! We are so happy you had the best time and we look forward to seeing you again soon! Best wishes - Mel
Staff very helpful music a bit loud…
Staff very helpful music a bit loud some strange man walking round looking for change left in machines. To keep it child friendly not sure this should be allowed
April 1, 2026
Reply from Tenpin - Walsall
Hi Ric, thank you for taking the time to leave a review of Tenpin Walsall! We are pleased you enjoyed your visit and we take on board your feedback regarding the music and will pass on! We are also sorry to hear that some customers made you feel uncomfortable and if you would like to discuss this further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Walsall' Best wishes - Mel
Had a wondefull experience staff were…
Had a wondefull experience staff were nice and friendly my first time here and already booked to come back again for another go of lazer tag
April 1, 2026
Reply from Tenpin - Walsall
Hi Anna, what a brilliant 5* review of Tenpin Walsall! We are really pleased to see you had such a great time on your first visit and found our staff to be nice & friendly and we can't wait to see you again soon for some more bowling fun! Best wishes - Mel
Bowling experience
Staff were friendly and helpful. Liked the bowling booths were sectioned individually. Loved the childrens/Disney music playing in background.
March 31, 2026
Reply from Tenpin - Walsall
Hello Jenny,
Thank you for taking the time to rate Tenpin Walsall 5 stars. We're happy to hear that you found our staff helpful and friendly! It's great you liked the bowling booth setup and the music we played. Thank you for your review. All the best ~ Laura
Bowling was fine, Bar service substandard
Bowling was fine, kids enjoyed it. Service from the bar disappointing. Ordered off the lanes QR code, after 30 mins still no drinks delivered . We checked with the bar and they had no record of the order even though it had been processed and paid for. To the bar staffs credit they checked the receipt and prepared the drinks, but again for just 4 drinks we had to wait a further 10 minutes for them to be prepared and brought to the lane .
April 1, 2026
Reply from Tenpin - Walsall
Hi John, that you for taking the time to leave a review of Tenpin Walsall. We're sorry for the disappointment caused with the delay of your drinks order. We're pleased that the team were able to resolve the issue. Hope to see you again for a much better experience.
Take care,
Kirsty
Really easy to check in
Really easy to check in food on time and great arcade. Staff are really friendly.
April 1, 2026
Reply from Tenpin - Walsall
Hi Joanne, thank you for the wonderful 5* review for Tenpin Walsall! It's great to hear that you found it easy to check in and that you enjoyed the food and the arcades. We hope to welcome you back again soon! Best wishes - Adelaide
Fun environment
Fun environment, attentive staff but needs more staff as its so busy, toilets a bit dirty and tables but the activities are great.
March 27, 2026
Reply from Tenpin - Walsall
Hi Rachel, thank you so much for the brilliant 5* review of Tenpin Walsall! We are delighted to hear you had fun and found our team great. However, we are sorry to hear that some of your visit fell short of our usual high standard! Please be assured all feedback will be passed on and we do hope this will not deter you from visiting us in the future and we look forward to welcoming you back! Best wishes - Mel
Quick service helpful staff ,
Quick service helpful staff only down side was a cup of tea for £2.75! Half a cup full and it tasted awful.
April 1, 2026
Reply from Tenpin - Walsall
Hello, thank you for the 4* review of Tenpin Walsall! We are really happy to see you had a great time and received excellent customer service. However, we are sorry to hear your cup of tea fell short of our usual high standard! Please be assured all feedback will be passed on so that improvements can be made and we very much look forward to welcoming you back again soon! Best wishes - Mel
Reply from Tenpin - Walsall
Hi Katie, thank you for leaving this wonderful 5* review of Tenpin Walsall! We are so pleased you had such a brilliant evening and we really hope to see you again soon for another fab evening out! Best wishes - Mel
Stopped by for a quick drink
Stopped by for a quick drink. The staff was incredibly welcoming. Definitely my new favorite spot in the neighborhood.
March 25, 2026
Reply from Tenpin - Walsall
Hi Leon
We're so happy to hear that you enjoyed your visit and found our staff welcoming. We appreciate you considering us your new favourite neighbourhood spot! Best wishes - Clare
Reply from Tenpin - Walsall
Hi Michael, thank you for the 4* rating of Tenpin Walsall. We are pleased that you had a great time. Please let us know how we can earn that last star next time around.
Take care,
Kirsty
bowling
Me and my family love bowling and we don't go anywhere else. Tenpin has everything we need, the arcade, laser tag and bowling. Absolutely love coming here ❤️
February 16, 2026
Reply from Tenpin - Walsall
Hi Amy, thanks for leaving Tenpin Walsall a wonderful 5* rating. We are thrilled to hear we are your place for choice for bowling and that you enjoy the other activities we have to offer! We cannot wait to welcome you and your family back again soon for another excellent time! Best wishes - Kaylee
Karaoke was fab!
My daughter and I had a great karaoke session at Walsall tenpin! The guy that checked us in was great and efficient. The set up was nice and easy and the room was nice and clean. No issues with anything and would definitely go back!
March 15, 2026
Reply from Tenpin - Walsall
Hi Jane
We're happy to hear that you and your daughter had a great karaoke session at Walsall! It's brilliant the check-in was efficient, the setup was easy, and the room was clean. We appreciate your feedback and hope to see you again soon! Best wishes - Clare
Reply from Tenpin - Walsall
Hi Dave
We appreciate you taking the time to share your experience with us. We're happy to hear you consistently receive excellent service! Best wishes - Clare
Great day out at Tenpin walsall
Great day out at Tenpin walsall
All had loads of fun, pool tables great and prices ok
March 14, 2026
Reply from Tenpin - Walsall
Hi Andy
We're glad you enjoyed your experience at Tenpin Walsall! It's great to hear that everyone had loads of fun and that you found our pool table and prices ok. Thanks for your positive feedback. Best wishes - Clare
Good but very expensive for what you get!
It was a good day for the kids and they had fun but the food let it down, I paid for eat and play and the food was cold and over cooked. The arcade was fun but you have to spend an absolute fortune to win a good amount of tickets for prizes which disappointed the kids. It's not very wheelchair friendly either as its quite cramped together and trying to get to the toilets was a mission to get through the seating areas and then the pool area because of the layout. The ramps weren't obviously labelled either.
March 14, 2026
Reply from Tenpin - Walsall
Hello, thank you so much for taking the time to leave a review of Tenpin Walsall! We are pleased to hear you enjoyed the activities when visiting us but we are very sorry to hear that some of your visit let you down! Your feedback is so important to us as this allows us to make improvements where needed and so please know all of your feedback will be sent to the team! In the meantime, if you would like to discuss your visit further please can you email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Walsall' Best wishes - Mel
Great fun
Great fun, enjoyed by all the family from the youngest to the oldest....fab afternoon bowling fun. Few technical issues arose during the play but they were sorted out eventually!
March 14, 2026
Reply from Tenpin - Walsall
Hello, thank you for the review of Tenpin Walsall! We're glad you had a fun afternoon bowling with your family and we really do appreciate your positive feedback. We're also pleased to see any technical issues were resolved in a timely manner and we hope to welcome you back again soon! Best wishes - Mel
Food issue
Arrived for my nephews birthday party with my 3 year old who was too young to take part in laser tag. Bowling was fine, problem came when I ordered food and after 20 minutes asked how much longer it would be and was told at least another 5-10 minutes as they have lots of parties to cater for. They shouldn’t be taking any new food orders if they can’t keep up with demand. Party food was late and cold too so I’m glad I got my money back and went to Aldi.
March 14, 2026
Reply from Tenpin - Walsall
Hi Tamara, thank you very much for the review of Tenpin Walsall! We are delighted to hear that you enjoyed your bowling with us. However, we are very disappointed to hear that there was a long wait for your food and that it was cold on arrival! This is certainly not the experience we wish for our customers and we will be sure to put improvements in place! In the meantime, we do hope you will give us another chance and we look forward to seeing you again soon! Best wishes - Mel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.