The bus was on time, with a very good cost to benefit ratio. The only problem I had was to find the bus stop at the Malpensa airport, due to a recent change of the starting point
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Company details
About Terravision
Written by the company
We provide over 40 transfer services across Europe connecting airports with city centres or tourist destinations of significant interest. Since 2002 Terravision has transported more than 60,000,000 passengers.
Our Loyalty Reward program:
We offer all our users the opportunity to earn points which will result in discounts. Our convenient loyalty program allows you to earn 1 point for every euro spent (€1 = 1 point). By registering on our site you will automatically access our reward system.
| N° of points | Your Reward |
|---|---|
| 25 points | 5% discount |
| 50 points | 10% discount |
| 80 points | 15% discount |
| 100 points | 25% discount |
Once you have collected enough points just log-in to your personal area and redeem the collected points in the form of a promo code.
FAQs - Frequently Asked Questions:
➤ Is the ticket valid for the booked ride only? click here
➤ Can I modify the date/time of travel? click here
➤ The name on the ticket is different from the one of the passenger, is this a problem? click here
➤ Have you booked the wrong route but you still want to use your ticket? click here
Find all the FAQs here
Terravision Airport transfers: frequent, efficient, convenient
Contact info
United Kingdom
- customerservices@terravision.eu
- www.terravision.eu
Asks customers to review
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Replied to 24% of negative reviews
Typically replies within 1 week
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Would use again
Used these twice whilst in Rome
Comfortable,clean,safe,easy to book and good price
All was on Time
All was on time. Véhicle were also nice.
Loss of one star regarding the bus driver who used phone while driving…
Such a great experience with Terravison Fast
Such a great experience with Terravison fast and my driver Cesare. Great service, nice chat and first recommendations for my time in Rome
Terrafast—smooth and easy experience
Had a great experience using Terrafast to travel from Ciampino airport to the centre of Rome. Journey was smooth and straightforward. Caesar was very polite, had lots of recommendations for places to visit during my stay, and made sure I got to my destination safely!
Friendly staff,online booking is very…
Friendly staff,online booking is very easy or you can also book at the Milan airport or Milan centrale.
cheap and affordable
The driver was very nice and helpful
The driver was very nice and helpful
Good service!
Great Tera Fast Experience
Ceased our driver made our Tera Fast experience great, very personable and had a lot of great recommendations on restaurants!

Reply from Terravision
The driver was on time
The driver was on time, gentle and nicely chatty for the whole time until the train station.
Terrible service
Terrible service. I pre-booked and paid for an airport bus ticket for a specific time, only to be refused boarding because the bus was already full. What’s the point of booking a bus departure time in advance if a seat is not guaranteed!? As a result, I nearly missed my flight.
Great service
Everthing fine!
Cesare drove us to our terravision bus…
Cesare drove us to our terravision bus perfectly. He arrived on time and was really kind. It was so early in the morning and to have the chance to take a terrafast service is highly recommended.

Reply from Terravision
I'm satisfied with Terravision's
I'm satisfied with Terravision's services. I recommend driver Cesare. A safe, professional journey.

Reply from Terravision
Fantastic new service from Terravision
Fantastic new service from Terravision. We were given the VIP treatment from all the staff we met. Front seats were reserved for us on the coach and when we arrived at Termini station our driver Mario was waiting to take us directly to our accommodation in Trastevere. Absolutely transformed getting to the city and took all the worry out of making connections and buying tickets. I definitely recommend using this service. The best thing is that we already have our return journey booked. Many thanks to Mario our super friendly driver and all at Terravision!

Reply from Terravision
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