Terrys Car Hire Reviews 

145
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the smooth, efficient, and straightforward service, making the car hire process incredibly easy. Many appreciate the transparent pricing with no hidden charges or large deposits, offering great value for money, often including extras like additional drivers. The vehicles are frequently described as clean, reliable, and in excellent condition, often appearing new. Reviewers also highlight the convenient pick-up and drop-off process directly at the airport car park, avoiding long queues and typical car hire hassles. This stress-free approach and professionalism lead many to recommend the company and express intentions to use their service again.

What people talk about most

Service

Reviewers mention positive feedback about service, consistently praising the stress-free and efficient... See more

Price

People report positive experiences with price, often highlighting competitive pricing and the absence of... See more

Location

Reviewers highlight positive aspects of location, particularly the convenience of car collection directly... See more

Product

Customers consistently note positive experiences with the product, highlighting that the cars are often new,... See more

User experience

Customers report highly positive experiences with the user experience, often describing it as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Terry's car hire know how to provide an excellent service. All companies should follow their example. From initial enquiry to dropping back off at the airport the process was smooth and efficient. No... See more

Rated 5 out of 5 stars

Have used terry's for many years now on our visits to Mallorca. As others have said the efficiency of the company, the excellent communication and the ease of picking your vehicle up on arrival are w... See more

Rated 5 out of 5 stars

Having not hired a car for a long time abroad , but this whole experience with Terry,s Cars would make me do it again without hesitation. Using Terry’s again. From picking the car up to returning... See more

Rated 5 out of 5 stars

I used the same company during a trip with my girlfriend and it was just as perfect. No waiting at the airport, no shuttle to some faraway office — the car was ready for us right away, with clear in... See more


Company details

  1. Car Rental Agency

Written by the company

Friendly, professional British owned car rental company in Mallorca. We offer a hassle free collection and return service allowing you to simply Arrive & Drive. Please get in touch for more information, our team are waiting to help


Contact info

4.8

Excellent

TrustScore 5 out of 5

145 reviews

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No recent history of asking for reviews

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4.8

All reviews

(145)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best car rent company

It was our first time when we rented a car but I know that we couldn’t find a better company to rent a car in Mallorca.

Everything was fantastic.Such a good communication and a lot of information received.For our next trip in Mallorca for sure we would use again your services.

July 9, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service - simple, efficient and zero waiting!
Having hired cars on holiday numerous times, we are well accustomed to the whole palava of collecting the car at a car hire desk in the airport... the upselling to different levels of insurance, the deposit-taking on a credit card, and the whole rigmarole taking up to two hours...

Terry's car hire makes everything easy and gets rid of all of that headache... collecting the car was a breeze, and dropping it off was too. The instructions were clear and efficient, and the friendly staff on the end of the phone were always attentive and helpful.

In our case the car was brand new and of excellent spec. The whole experience of car hire this time was utterly flawless...!

Thankyou Terry's - what a GREAT service...!

May 1, 2024
Unprompted review
Rated 5 out of 5 stars

Hiring a car in Mallorca

We hired a car for a week whilst in Mallorca
This allowed us to easily discover the island and driving around was pleasant and much easier than expected
Terry's are a very easy company to deal with, the prices are good value and fully comp insurance was provided

October 21, 2023
Unprompted review
Rated 5 out of 5 stars

100% hassle free car hire in Mallorca

In Mallorca, I'll never hire cars from Avis, Budget etc. that make up deposits, fake insurance and makes you pay for accidents to your car that were allready there. Terrys Car Hire is 100% hassle free and there is no waiting at airport. Best car hire I've ever done!

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

I rented a car for a week from Terry's

I rented a car for a week from Terry's. The car was in excellent shape and incredibly clean. It served us well and they maintain the vehicles so that you have nothing to worry about. The pickup and drop-off method is the most convenient I have ever used and saved a lot of time. I would 10/10 recommend using Terry's in the future. Some cities have quite narrow streets, so I recommend getting a compact as it will make it easier to park around the island. Thanks for the rental!

October 7, 2023
Unprompted review
Rated 5 out of 5 stars

Affordable and hasle-free car rental service :)

Before booking, I compared five car rental services in Mallorca, and Terry's Car Hire stood out as the most affordable option. It also had good reviews, didn't require a deposit, and included insurance. You provide all the necessary information online before your trip, so when you arrive at the airport, you can quickly collect the car from the parking lot, even if it's midnight, as it was in our case. We received a clean, new Nissan Qashqai, which comfortably accommodated our group of four. Over the course of 10 days, we explored the entire island, thanks to its well-maintained roads. At the end of our trip, returning the car at the airport was hassle-free, with no additional costs

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic, simple and efficient collection and return.

Fantastic service.
No queuing at the airport (my sister queued for 90 mins to collect her car from another company.
Collect car yourself from the airport terminal car park, return car to the terminal car park and lock the key in the boot.
Simple and efficient.
A clean and modern Skoda which made driving abroad for the first time in 30 years less stressfull.
Highly recommended.

September 8, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service - used 3 times

This is our third time using Terrys car hire. Great communication, easy pick up, fantastic car which was so economical and easy quick return. Our friends could not believe the service! Thank you for everything and we will definitely recommend you.

August 30, 2023
Unprompted review
Rated 5 out of 5 stars

The most straight forward and…

This was the most straight forward and hassle free car hire I have ever had from start to finish. No long waits & no-one trying to sell me extra insurance. Made the start and end of my holiday easier & simpler.Thank you!

August 27, 2023
Unprompted review
Rated 5 out of 5 stars

Superb service!

We hired a car from Terry's cars for the first time in August and was amazed to find a Company that has planned everything out perfectly for their clients. From completion of paperwork online to picking up our car within 5 mins, it was a joy not to have to join a queue somewhere! Many thanks and hope to rent again in the future.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend, simple pick up and drop off, great communication, hassle free hire, clean new model car at a good price. Won’t look anywhere else when we return to Mallorca.
Thank you

August 5, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Just returned from Mallorca ,once again used Terrys car hire with no hassle or problems at all . Excellent service and so hassle free to enable us to get to our destination quicker, no queuing at any desk or problems with keys etc ! Just brilliant I wish I’d found out many years ago!!!.shall use again In October .

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

The best car rental experience!

Great service from Terrys for our 2 week car hire in Mallorca. Excellent communication throughout, spotless car, simple instructions for pick up and drop off that made the whole process quick, easy and stress free. Great job - very highly recommended!!

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Easy pick up and drop off

Easy pick up and drop off
Good communication
Excellent insurance policy
Professional service

Before booking with Terry’s I read a lot of reviews for other rental companies in Mallorca and they were appalling. I was so grateful to find a trustworthy company with great cars, competitive prices and excellent service. It’s not too good to be true, it’s just a really good company run by professional and friendly staff. I would not hesitate to recommend them!!

July 18, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Car Hire Experience

4 Days Car Hire in April 2023. We hired a small Skoda Fabia - The process was simple and easy to follow. The best thing about it was NO pushy salesman trying to scare me into taking further insurance / tire damage OR Window damage insurance AND NO queues!! Car is waiting for you on arrival. We will 100% be using Terry Car Hire again. Thanks.

April 13, 2023
Unprompted review
Terrys Car Hire logo

Reply from Terrys Car Hire

Thank you Mark - We look forward to quoting you again soon

Rated 5 out of 5 stars

Old Fashioned Customer Service

Super efficient and friendly car hire. Booking enquiry via email or telephone with confirmation via email. Text on arrival at Palma Airport. Car was parked in short stay multi-storey - collect keys and drive away, so no queuing! Car had done 80k KM and was clean. I can not recommend them more highly.

December 24, 2022
Unprompted review

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