the asian cookshop Reviews 

184
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

woa! bought a whole lot of different condiments and spices. i found the prices very good and was nicely surprised when the box arrived three days later. items very well packaged, definitely recommend... See more

Rated 1 out of 5 stars

AsianCookShop buy damaged & late date goods cheap, Then sell to the public at full price, Their customer service approach is first to try & fob you off, and then, once you've contacted their suppli... See more

Rated 1 out of 5 stars

Awful service. I bought two plates that were described as dinner plates. No size was mentioned. Just described as dinner plates. They are side plates. Certainly not big enough to be called din... See more

Rated 5 out of 5 stars

I live in rural France, and finding some ingredients has in the past meant searches on amazon.fr, sometimes with mixed results. Last week I found The Asian Cookshop, where I was astounded at the selec... See more

Company details

  1. Indian Grocery Store
  2. Asian Grocery Store
  3. Supermarket

Information provided by various external sources

BUY Spices, Indian Food, Indian Spices & Indian Cooking Ingredients from the UK's favourite Indian Food Supermarket.


Contact info

3.3

Average

TrustScore 3.5 out of 5

184 reviews

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3.3

All reviews

(184)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Really speedy service

Really speedy service, in challenging times! I didn’t have to try to hard to make an order and it arrived the next day! Very impressed and will use again. Good selection of products too.

April 20, 2020
Unprompted review
Rated 1 out of 5 stars

I have ordered 454 grams of dried…

I have ordered 454 grams of dried chillies. On the Website it said medium hot. When they arrived I tried them out . They have no heat absolutely nothing. I have written to the company asking for a return. They tell me because I opened the package they are unable to take it back. Very poor service. The only way to find out the strengths of the chillies was to open the package and try it. You might won’t to change the wording on your website. The chillies have absolutely no heat. It’s seriously miss leading. I will never order anything from you again. Very disappointed! This company does not even give you return labels. They quite clearly have no intention of taking anything back. No refund for me! AVOID THIS COMPANY AT ALL COST!

February 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service, and well packed.

I have now used the Asian Cookshop five times, and have found their services to be utterly excellent. I live in France, where it is all but impossible to obtain Asian spices, and when you can find them here, they are very expensive. Thank heavens the Asian Cookshop is there to come to the rescue!

I received my latest shipment from them earlier this week, and I was most impressed with their attention to protecting the contents of the package. Not only were all glass jars individually wrapped in many layers of bubble wrap, but some jars, which didn't have additional plastic seals around the lids, had been taped up to ensure they didn't leak in transit.

I shall have no hesitation in using them again, as their delivery to France, at least, is very speedy and well priced.

January 23, 2020
Unprompted review
Rated 5 out of 5 stars

excellent shop

I’ve used this company a few times recently and must say the service and quality of what I purchased were top notch, the curry kits are brilliant, I will definitely be back and not hesitate to recommend,

January 20, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Vendor.

I Ordered a Tandoori pot, spice box(Masala Dabba Tin) and 2 books.
Extremely pleased with everything. The quality is stunning & to say they were packed well is an understatement! Superb range of stuff I just cannot get without visiting Norwich.
By the way, I'm a real person & this is the first time I've ever reviewed someone on Trustpilot.
These are good people with great communication as well. Long may they continue - Greg Nelson in Attleborough.

January 9, 2020
Unprompted review
Rated 5 out of 5 stars

Great company

Great company! I needed a large order in a hurry so contacted customer services to ensure there would be no delay. They expedited the order, kept me informed at every stage and I received my well packed order within 2 days.

The brands are good quality and ones I have regularly used for both my Chinese & Indian cooking - and at great prices too!

My new go to!

September 22, 2019
Unprompted review
Rated 1 out of 5 stars

Perhaps the very WORST company I have…

Perhaps the very WORST company I have ever dealt with!

I never received my item, and have had to absolutely battle on with them to not only get info about the item, but then to find out they want me to deal with the misdelivery of said item rather then them resending me the item and them dealing WITH THEIR OWN COURIERS! I've so far been waiting 2 weeks for a £7 deliver!

Never have I had such an inactive customer service from a company, that constantly needs pursuing for an answer and to take action, and never have I had to do so much work on behalf of a company that I've purchased something from!

AVOID AT ALL COSTS!

December 11, 2019
Unprompted review
Rated 5 out of 5 stars

Living in France it is very difficult…

Living in France it is very difficult if not impossible to source decent spices. I happened upon Asian Cookshop by chance about 4 years ago and have been buying all my Indian/ Chinese/Malaysia ingredients from them since. The delivery is always fast (5 days is normal ), there is always a good bb date and the goods are always well packaged.For an ex-pat suffering Indian restaurant withdrawal symptoms, this company is a godsend. I have no hesitation in recommending Asian cookshop

October 26, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent International service

I live in France and the range of available spices is poor and expensive. The Asian cookshop not only met all my needs however the delivery was fast and efficient in fact 3 days earlier than DPD predicted. Everything was exact with good use by dates and well packaged. Will be my number one choice in future

August 29, 2019
Unprompted review
Rated 5 out of 5 stars

Highly recommended! 10 out of 10

I ordered from a different supplier originally, who took my money, didn’t fulfil my order and didn’t keep me informed. So, I looked for another and found Asian Cookshop. I am so pleased I did! I have ordered online on multiple occasions now and am delighted by the products, service, quality and value for money. I highly recommend this company for quality and value.

August 29, 2019
Unprompted review
Rated 5 out of 5 stars

An excellent discovery

This is a super shop with all sorts of lovely items. The order arrived quickly and was beautifully packed. Everything I had ordered was there. I can’t wait to use it all so I can order again. Thank you soooooooo much. :)

July 29, 2019
Unprompted review
Rated 5 out of 5 stars

Great site and easy to order

Was looking for a Masala Dabba and found a number of sizes on theasiancookshop at very reasonable prices. Ordered one and received in less than a week. It was exactly as it said on the website and very well and securely packaged. The website was amazing with a huge amount of items on it. Would highly recommend this company and I will definitely shop here again. Thanks Asian Cookshop.

July 19, 2019
Unprompted review
Rated 5 out of 5 stars

Superb Website.

Superb Website.
The Asian Cook Shop came highly recommended and I was not disappointed. I am a caterer and cook a lot of different cuisines but found everything I needed and more in one place (and a good 20% cheaper than my old supplier!). Makes life so much easier, keep up the great work.
Helen

July 18, 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful Service

Would definitely recommend The Asian Cookshop to anyone interested in preparing Indian-style meals at home. Great selection of herbs and spices etc which are easily ordered from their website.
I have just received my latest order from them which was delivered in only two days and wonderfully packed – albeit only three items – but nevertheless it shows their commitment to service and customer satisfaction for even the smallest of orders.
Bob Arnott

July 12, 2019
Unprompted review
Rated 5 out of 5 stars

Really good

Really good, managed to find spices I couldnt find elsewhere. Good delivery and good packaged products. Will use often

May 23, 2019
Unprompted review
Rated 1 out of 5 stars

Order apparently delivered to a…

Order apparently delivered to a neighbour when i never asked for this!! Contacted the company and not heard a thing back after my last email.

They have no telephone contact to be reached out and do not respond to emails. Its not an awful lot of money but might have to take this up with my bank if need absolutely be! Pathetic excuse of a company!

May 16, 2019
Unprompted review

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