the asian cookshop Reviews 

184
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

woa! bought a whole lot of different condiments and spices. i found the prices very good and was nicely surprised when the box arrived three days later. items very well packaged, definitely recommend... See more

Rated 1 out of 5 stars

AsianCookShop buy damaged & late date goods cheap, Then sell to the public at full price, Their customer service approach is first to try & fob you off, and then, once you've contacted their suppli... See more

Rated 1 out of 5 stars

Awful service. I bought two plates that were described as dinner plates. No size was mentioned. Just described as dinner plates. They are side plates. Certainly not big enough to be called din... See more

Rated 5 out of 5 stars

I live in rural France, and finding some ingredients has in the past meant searches on amazon.fr, sometimes with mixed results. Last week I found The Asian Cookshop, where I was astounded at the selec... See more

Company details

  1. Indian Grocery Store
  2. Asian Grocery Store
  3. Supermarket

Information provided by various external sources

BUY Spices, Indian Food, Indian Spices & Indian Cooking Ingredients from the UK's favourite Indian Food Supermarket.


Contact info

3.3

Average

TrustScore 3.5 out of 5

184 reviews

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No history of asking for reviews

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3.3

All reviews

(184)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb customer service.

Living in Lower Normandy, France, I was apprehensive ordering from the UK but I couldn't have been more wrong. I emailed my order on April 1st and was informed it would be delivered the following Monday. However today, Friday 5th April I had a knock on the door at 9am and took delivery of my order. This must be the quickest delivery I have had in the 14 years I have lived here. If only all mail order companies were this efficient. Thank you.

April 5, 2019
Unprompted review
Rated 5 out of 5 stars

I placed my first order with The Asian …

I placed my first order with The Asian Cookshop very recently and the quality of service received from them was second to none, a truly smooth and excellent transaction, my order arrived very quickly and it was very well packaged, please give them a try you will not be disappointed. I wish them the very best in the future and their business a long and continued success, Thank you all at the Asian Cookshop.

February 25, 2019
Unprompted review
Rated 5 out of 5 stars

Top quality food delivered fast

I have had several large orders a year delivered to my house in remote Yorkshire--they are shipped promptly, packed well--and the quality of the food i buy is truly top-notch. For example, i get Kim Chee from them and despite having tried other brands they are totally disappointing compared to the excellence of what Asian Cookshop sends. Their pure nuts (I buy almonds and cashews) are never stale; their ready meals are great and i get them for vegetarian nieces etc.. I would truly be lost without their great service.

January 29, 2019
Unprompted review
Rated 1 out of 5 stars

Fobbed off with old stock.

Having been loyal customers for some years, we are very disappointed with recent experience. We ordered a large quantity just before Christmas, but when it arrived we found that many items had only a few weeks shelf life remaining. We had been sent old stock. When we complained, they insisted it was fresh, and refused to replace the items unless we sent them back at our cost - and if everything was undamaged they would refund. The worst thing of all is their attitude to customers - Mary's attitude to Customer Service is from the Dickens era! I would strongly urge anyone wishing to order to get written confirmation of BBdates before going ahead.

January 4, 2019
Unprompted review
Rated 5 out of 5 stars

This is an honest review from a genuine customer!

This is an honest review from a genuine customer.

I ordered a large selection of different products, some of which I'm familiar with but much of it new to me. The order was placed online while I was in the UK.
The order was processed and desptached speedily and the parcel was waiting for me on my return to France. Yes they deliver all over Europe.

The products are far more genuine than the rubbish on sale in UK supermarkets
I generally do not review sites as there are too many trolls out there but I'm making an exception int his case.

Excellent products and service at very fair price! Nuff said!

September 8, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.

This is the first time I have ordered from this company. The order was well packaged and was delivered very quickly. The heat and eat curries are great for taking in the campervan as they can be heated in a pot of water which means less washing up. The 'best before' dates are well in advance which is good. Will definitely order again from The Asian Cookshop.

September 4, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Just had my second delivery from them, and might i say it was earlier than expected which is great, everything is so well packed, they have such a wide variety of ingredients, you don't need to look anywhere else, I compared the price of these to another company (all the same brands and weights) and it came out about £5 cheaper with these, i will definitely be ordering from these again.

August 14, 2018
Unprompted review
Rated 5 out of 5 stars

First rate company, top class service.

This company is first rate. They have a huge selection of spices and their service is first class. Also if you put in a larger order you can take advantage of their free or discounted delivery options making it even cheaper. They use DPD for delivery who email you with a time slot for delivery. All in all a first class company who i will continue to give my custom to. If only all online companies were this good. Thank you Asian cookshop. See you soon.

August 9, 2018
Unprompted review
Rated 5 out of 5 stars

I ordered for the first time with this…

I ordered for the first time with this company,i am in France.My order came very quickly,early in fact.The delivery service was exceptional,they let me know what day my parcel would be delivered & what hour as well.My order was compleat.I would order again.

June 29, 2018
Unprompted review
Rated 1 out of 5 stars

No response

I payed for delivery, but haven't received the item I ordered. There is no way to contact them other than through email and they haven't responded yet. I don't even know how to cancel the order .not recommended at all .more than 3 mail I send them but ignored .

June 5, 2018
Unprompted review
Rated 5 out of 5 stars

I love this company

I love this company! Really great prices for a huge range of grocery items not easy to find elsewhere. Even the free, standard delivery was very quick and, despite making a big order, nothing I wanted was out of stock or needed to be substituted. Can't recommend enough! If only all online companies were like this!

April 15, 2018
Unprompted review
Rated 5 out of 5 stars

Very happy customer

Great web site, with an excellent selection of well priced products, recipes and tips. I ordered many items, which arrived well wrapped and were delivered very promptly. Looking forward to adding some "spice" here on the Isle of Skye.

February 23, 2018
Unprompted review
Rated 5 out of 5 stars

Good prices and an excellent service!

Good prices and an excellent service!

The order arrived within a couple of days and we were given a one hour delivery slot. We have used this supplier several times and their service is as good as it gets!

February 14, 2018
Unprompted review
Rated 5 out of 5 stars

Had a small order delivered super fast

Had a small order delivered super fast. I chose Economy home 3-7 days, and it arrived in 2 days. Excellent service, all securely packed. Huge list of ingredients, including fresh. Although I am a non-professional chef, I shall use Asian Cookshop as my main supplier.
Incidentally, Asian Cookshop asked me to write a review, after I sent them an e-mail thanking them for their excellent service. They told me other people send spurious reviews to bring companies down. This is bad. I hope you can filter out this practice.

February 2, 2018
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Great choice of gifts and brilliant service. I needed something urgently and it was delivered to my door within 19 hours of ordering - amazing

December 29, 2017
Unprompted review
Rated 5 out of 5 stars

Alhamdulilah

Alhamdulilah
[Praise to Allah] This store is very good. I have ordered more than once and always been pleased. Service is very good and quick. Rice is good quality as far as I know (I ordered for other people to eat). Very good that they offer BACS transfer to pay online via your internet banking. Also they made express delivery very easy Ahamdulilah as they knocked £4 off the cost making it less than £1.50 to deliver 20kg or rice 1-2 days after ordering. Very good. Keep up the good work team.

December 15, 2017
Unprompted review

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