the asian cookshop Reviews 

184
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

woa! bought a whole lot of different condiments and spices. i found the prices very good and was nicely surprised when the box arrived three days later. items very well packaged, definitely recommend... See more

Rated 1 out of 5 stars

AsianCookShop buy damaged & late date goods cheap, Then sell to the public at full price, Their customer service approach is first to try & fob you off, and then, once you've contacted their suppli... See more

Rated 1 out of 5 stars

Awful service. I bought two plates that were described as dinner plates. No size was mentioned. Just described as dinner plates. They are side plates. Certainly not big enough to be called din... See more

Rated 5 out of 5 stars

I live in rural France, and finding some ingredients has in the past meant searches on amazon.fr, sometimes with mixed results. Last week I found The Asian Cookshop, where I was astounded at the selec... See more

Company details

  1. Indian Grocery Store
  2. Asian Grocery Store
  3. Supermarket

Information provided by various external sources

BUY Spices, Indian Food, Indian Spices & Indian Cooking Ingredients from the UK's favourite Indian Food Supermarket.


Contact info

3.3

Average

TrustScore 3.5 out of 5

184 reviews

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3.3

All reviews

(184)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome service

I placed an order for quite a few different items and realised after the order was confirmed I should have asked for express delivery. I contacted them via email, paid the minimal fee and received mg order the following day. How good does it get ?
Fantastic range of products and I can't wait to shop again soon 😊

November 22, 2017
Unprompted review
Rated 5 out of 5 stars

Happy

was looking for noodles and came across this site. Ordered easily and delivery was free and took a couple of days. Would use again

September 4, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

I could not find what I wanted on the website so I sent an email got a fast reply from them and was able to order what I wanted with no problems the order came well wrapped and packed found them very helpful and with good communication well recommended thanks Asian cookshop .

August 31, 2017
Unprompted review
Rated 5 out of 5 stars

Very impressed

Great range, keen prices and cheap and quick delivery - all in all a great experience - would happily recommend. Will be using again.

June 29, 2017
Unprompted review
Rated 1 out of 5 stars

I payed for express delivery

I payed for express delivery, but haven't received the item I ordered. It was a birthday gift so I was counting on it arriving on time. There is no way to contact them other than through email and they haven't responded yet. I don't even know how to cancel the order and buy the same gift somewhere else ... :(

April 27, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Company

Excellent Company. I was looking for authentic ingredients and discovered this site, they have always had everything I've wanted, their prices are more than reasonable and their service has been exceptional. I have placed several orders so far and have not yet been disappointed, I will be placing another next month. If you use any of Rick Stein's books any of the ingredients he suggests they can provide. I have reservations recommending this Company!

April 11, 2017
Unprompted review
Rated 5 out of 5 stars

Top Company

A fantastic company with such a wide range of products all reasonably priced. Great delivery options and very quick to deliver. The correspondence from Asian Cookshop was second to none, they helped me out with an issue I had checking out (my fault not theirs) and my order was placed with no fuss or bother. Can't wait to shop with them again!! Top marks Asian Cookshop 😀😀

March 17, 2017
Unprompted review
Rated 5 out of 5 stars

A GREAT FIND

After a lengthy search I was glad to find an online shop that supplies Asian food and ingredients: I was even happier after my first order...the staff are really helpful and efficient....and delivery service was excellent. The Ashoka products in particular, are really good and the "Buy one get one free" offer makes them a real bargain. Asian Cookshop will definitely be my regular supplier...highly recommended!

March 4, 2017
Unprompted review
Rated 5 out of 5 stars

Always great service

So nice to find a company that can supply my needs. Authentic recipe spice mixes, great choice of interesting things to try and competitive prices. Good discounts for larger orders, too.

What are you waiting for? Go shopping!

February 27, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I placed two orders on the same day - with two lots of postage. They glued the two orders together and unexpectedly refunded one of the postage costs. Ordered on Monday afternoon, arrived Wednesday by DPD. Quick to respond to email - always very important. Thank you!

February 8, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent Service

What a nice change having your orders delivered on time , The Cook Shop Staff are very nice . I felt very pleased when my purchase arrived well wrapped jars had secondary seals around caps and all sealed in bubble wrap . The difference is l do a lot of different cuisines at home as it is far cheaper than take aways The Cook Shop has EVERYTHING you need instead of running in to town looking for speciality shops it is my favourite shopping site goodbye Amazon 🌝

February 3, 2017
Unprompted review
Rated 5 out of 5 stars

If only all on line shops were as good as this one!

Ordered our supplies from the Asian cookshop on 28 Jan and they were delivered to our door 1 Feb. What is remarkable as the delivery was shipped from the UK to France for £7.40! Every single item arrived in perfect condition, each jar wrapped in protective foam and each lid sealed externally to prevent leakage. Not one of the poppadoms was even cracked. This is the third order made, always the same standard.

Great selection great prices, great service.

February 1, 2017
Unprompted review
Rated 5 out of 5 stars

If you want an excellent service, The Asian Cookshop will provide it!

I love preparing Asian recipes but living in France it is difficult to buy many of the spices and other ingredients that are needed. Their website is easy to navigate and well laid out. I got enormous pleasure from looking at all the various products for sale. Their sales team are professional and courteous and, after one hiccup while trying to place my order due to me having an adblocker on my computer, they responded quickly to my email and told me what to do. My order arrived within days and was well packaged. I could have ordered my spices from a French based website but when I compared the prices between them and The Asian Cookshop the price difference was incredible, even with the charge for delivery. I have absolutely no hesitation in recommending The Asian Cookshop - they are brilliant!

January 25, 2017
Unprompted review
Rated 5 out of 5 stars

BRILL BRILL BRILL

I placed my order on Wednesday morning and it arrived dinner time Thursday you can't get better service than that. My order was very well packed so nothing was damaged. A great service by a great company and their products are very reasonaly priced Thankyou all once again

December 29, 2016
Unprompted review
Rated 5 out of 5 stars

Great Online Shop, Excellant Customer Care & Delivery

I am so glad I found the Asian Cook Shop, they have such a huge range of products I will be surprised if there's an ingredient they don't sell.

I had a few questions before and after completing and emailed them for help.

Like most companies nowadays they had only an email contact, but on both occasions my queries were dealt with efficiently and I was able to return one item ordered without any hassle [pot was way too big for my cooker, I should have read sizes online more carefully!]

I am a seasoned 'onliner' and do all my shopping online, so I must say they really are a class act. The attention to detail on packaging, professionalism and customer care is what really sets them apart.

I have had too many bad experiences shopping online, where some shops use inadequate packaging, have no point of contact or after care, it is a breath of fresh air to find the asian cookshop.

I look forward to ordering from them again soon and will highly recommend.

Rachel A

December 18, 2016
Unprompted review
Rated 1 out of 5 stars

Disgusting service, thieves, bought six tins Cerlac, one sent, nothing to date, terrible service, photos sent showing proof of my invoice, small box one tin, their invoice nine days later, nothing!!!

Nine days later, still no correspondence of sending me outstanding five tins of baby food cerelac, ordered one case but one Tin sent only, paid next day delivery took five days, sent photos to prove my invoice in box, the small box with one tin, their original green bubble filler, my name and address label, yet still days later, no reply to my emails anymore, in the beginning as I had to prove to them I was not the thief not them saying so sorry about the mistake, will send out straight away remaining five tins not delivered but in the meantime good you forward photos for us, no I was to wait and been 60 year old granny not tech up to date a nightmare for me but I managed, yet as soon as I sent the proof my emails from them to me visa Vera disappeared and nothing, days have passed nothing from them no goods and no more correspondence.Have informed them that they had until today to get hold of me or I shall phone trading standards tomorrow which is shall do.
These people are very nice to you as long as there is no problem, if so it's you not them, they made the mistake they should have a very good back up system of replacement not you prove it first that you did not steal 6 tins of baby food.Disgusting, 9 days have passed and nothing has been sorted out, on my part yes, they will not accept hat thief packer saw quantity one and sent one but did not read order properly that said one case!!!!
How on earth have they managed to grow so big but they must remember, BHS, Woolworths, they can be brought down, you cannot treat your customers in this way,, so I am now forced to turn to legality to fight this despicable company, sorry no other word can I use to describe what trauma they have put me through as this is the only food my babies eat, I have ordered from another company today so will soon be sorted but I want my money or five tins of food and my next day delivery which cost more then one tin of food
Avoid like the plaque, Asiancookbook, disreputable firm to the core, unless the money is just pouring into their coffers and they don't have to make one penny loss!!!!

December 8, 2016
Unprompted review
Rated 5 out of 5 stars

Quality, rapidity, nice price.

I placed an order of Zarqa Red Henna Powder, the best quality henna I ever tried. Prices are very favourable and I was very satisfied by the rapidity of the delivery. Highly recommended!

October 6, 2016
Unprompted review
Rated 5 out of 5 stars

Just what I needed

I wanted to bulk buy some spices and I was worried that it wouldn't come through but I ordered everything at a great price and it came just like it said it would.

September 22, 2016
Unprompted review
Rated 5 out of 5 stars

Great quality products, efficient delivery and helpful staff!

Ordered a variety of spices, condiments and fresh foods from the Asian cook shop, and was very impressed by the range of products and the quality of what arrived.

I had a query about my order, and my email question was picked up quickly and my issue sorted out with no problems.

The order was delivered by DPD, who I have always found very reliable, and very useful as they give indicative timeslots for delivery ahead of time and allow you to rearrange your delivery if you aren't going to be in.

Would definitely recommend to other shoppers

August 19, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent products,outstanding customer service.

I placed my order,the first with this company,on Sunday and it arrived on Tuesday.My items were extremely well packaged and delivered by courier with a one hour time slot.I was extremely happy with the goods ordered and the overall service.I've already placed another order !

August 18, 2016
Unprompted review

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