Easy to place an order, great communication shipped with full tracking ...did not arrive within 2 or 3 days but that was Royal Mail not Big Kitchen..will definitely order again..
The Big Kitchen Centre
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See what reviewers are saying
Bought via Amazon Shun Multi Purpose Shears. The seller - "Big Kitchen" says made in Japan. Inside the blades, not visible when shears are closed-says China! Obviously they are chip counterfeited sh... See more
The order process was straight forward and the goods were delivered in good condition. Prices were very good. The reason for 4 star and not five is the delivery system needs improving since 36 hours... See more
I recently ordered two 12 piece dinner services from The Big Kitchen as they offered the best price online. The dinner services arrived within the advertised timeframe. The boxes were extremely well... See more
Company details
Information provided by various external sources
Guaranteed, the best prices for kitchen appliances nationwide. Specialist CDA - Baumatic supplier.
Contact info
unit 3 , sr4 6su, sunderland, United Kingdom
- 0191 5102776
- mail@thebigkitchencentre.com
- www.thebigkitchencentre.com
Pleasure to deal with
Excellent service, prompt delivery, very pleased.
Good Service
Ordered a built-in combi microwave to replace broken one, so needed one to fit the existing space. Measurments and information on the web-site were good, parcel arrived in good condition, so no problems there. However one little niggle was that the e-mail regarding delivery states delivery will be within 36 hours of dispatch and as you don't know exactly when it's dispatched, makes it difficult to make sure your home.
Overall very happy with the product and the company.
Happy :)
Very pleased with cooker hood; best value I could find. Only gripe I have was that I couldn't choose a delivery date but this doesn't affect my opinion of the company.
First Class
Excellent easy service hassle free. Product arrived in A1 condition when expected. Would use again.
what a waste of money!!!!!!
ordered cooker hood delivery was as promised unpacked it scratch on hood missing bracket light bulbs didnt work very flimsy only wanted it for decorational purpaces would exspected lights to work at least well you get what you pay for???????????? johanne from oxford
Big Kitchen Centre - does what it says on the tin!
Really prompt service, no messing about, superb value. Couldn't ask for more!
Carol, Doncaster
Bought a new built-in microwave to replace broken one at a very reasonable price, with quick delivery. Well pleased!
Really pleased
We were looking for a 90cm cooker hood and were quoted £249 from a leading DIY store. The Big Kitchen company supplied a very similar model, for £109. The additional delivery charges were reasonable and they delivered within a few days. Now, if they could fit kitchens for free.........
Five star purchase
Ordered a sink and tap pack online, very prompt delivery and all at a good price. Nothing to find fault with
Great priced products
Ordered a cooker hood extractor and splashback, this was the cheapest company and had stock available where others said they had and actually hadnt. Delivery was good, instructions followed exactly and was delivered in good condition.
I'm happy and would recommend.....
Excellent
Completley satisfied with purchase of plinth heater.
Great idea and keeps my feet lovely and warm! xx
excellent
Excellent communication combined with fast delivery and good prices.
Will definitely shop here again. Only slightly negative comment would be that my small wine fridge was packed into a huge awkward box which proved very difficult to lift which was then delivered to my neighbour without my consent.
Great price, item and delivery
Ordered a fan heater for the kitchen - it fits under the units at floor level. This was the cheapest internet price, delivery was sooner than quoted, item (including packaging) arrived in perfect condition, it was easy to install, and it does the job really well.
So, I'm a very happy customer! Thanks!
Excellent service
super fast delivery very pleased with product thank you
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