Goods were received in good time (Prowarm electric heating) , and although there was a slight glitch in terms of what I received, the issue was dealt with extremely efficiently by Rob, who was super... See more
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Ordered some mirrors for a small project; order placed Friday and goods arrived promptly on Monday. Offered to choose which day to receive goods within a fortnight window and was kept up to date with... See more
Company replied
Had some really helpful advice, they also saved me money, a guy called rob from the company worked out that I can actually use 1 manifold instead of 2 so saved a lot of money Definitely be using these... See more
Company replied
Easy to order informative descrition, the 150w heating mat which we had ordered as a kit was out of stock but we recieved a phone call and text to say that they would up grade the mat to a 200w free... See more
Company replied
Company details
- Heating Equipment Supplier
- Bathroom Supply Store
- Building Materials Supplier
- Boiler and Heating Service
- Home Improvement Store
- Plumbing Supply Store
About The Underfloor Megastore
Written by the company
As one of the UK's leading underfloor heating retailers, we pride ourselves on excellent service and a fantastic buying experience. We strive to be the best by listening to our customers and that's why we love hearing your feedback.
Price & Product Guarantees
We’re confident our prices are one of the lowest around, so if you can find a like-for-like product at a lower price, we’ll do our very best to match it.
Trade Account
Trade professional? Why not open a trade account with us. With a host of incredible benefits including a guaranteed discount, free standard delivery, easy returns and replacements, extended warranties and more.
Wherever you are in the UK, we make it easier to shop, purchase, and get all your underfloor heating products delivered straight to your door.
Contact info
Unit 1, Mayfair Industrial Area, Maldon Road, Latchingdon, CM3 6LF, Essex, United Kingdom
- 01277 572021
- sales
- www.thebuildingmegastore.com
4.8
Excellent
70 reviews
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Quick turnaround
Easy to use website, competitive prices and quick delivery.
November 7, 2023
Unprompted review
Reply from The Underfloor Megastore
Hi John,
Thank you for your review! It means a lot to us.
We are so glad you are happy with your order and please do not hesitate to contact us again in the future!
Thanks
Rob
Very quick delivery
Very quick delivery, easy to use website. Only thing I would add is a square meterage calculator for working out the overlay boards required.
October 24, 2023
Reply from The Underfloor Megastore
Hi Robert,
Thank you so much for the review and we are very glad that you are happy with your order! A calculator is actually something we are looking into currently so it is great to hear that feedback.
Please do not hesitate to contact us for any future projects and please enjoy your underfloor heating. If you do have any photos of your install, it would be great if you could send them over to us.
Thanks
Rob
5 star service
5 star service. Rob is great at communicating. Great product for great price and delivery is next day. What else you can ask?
June 5, 2023
Unprompted review
Reply from The Underfloor Megastore
Thank you so much Arturs. Always a pleasure working with you and we look forward to more in the future.
Keep it up and keep an eye out for your install photos on our Instagram page!
Thanks
Rob
Great customer service and great product quality
I recently used their products for a project and Rob made it very easy for me to find the right materials. He followed up through the progress and made sure everything is as expected. It was a pleasure working with you and I would definitely recommend it for any underfloor heating needs. I am sure to use them again.
May 25, 2023
Unprompted review
Reply from The Underfloor Megastore
Hi Afrim,
Thank you very much for your review and thank you for choosing to use us on your recent project! It was a pleasure and we look forward to the next one.
Keep up the great work and thanks for sending over your install photos.
Thanks
Rob
Fantastic service and great product
Fantastic service from Rob and the team as usual. Same day quote and delivered next day. Will 100% continue to use them.
May 15, 2023
Unprompted review
Reply from The Underfloor Megastore
Thanks so much for the review! We are very glad to hear that you’re happy with our service and products! We look forward to helping you with any future projects.
Thanks
Rob
Great products at very good prices
Great products at very good prices. Very helpful salespeople. Will be using on all future projects.
June 1, 2023
Unprompted review
Reply from The Underfloor Megastore
Hi Jack,
Thanks for you review! It’s always a pleasure working with you and we look forward to helping you on all your future projects!
Keep up the good work!
Thanks
Rob
Always a swift service!
Always a swift service! Rob and I have worked closely for a long time now and I couldn’t be more happier with the service. Knowledgeable and attentive at all times. Customer services and deliveries are always spot on too.
May 25, 2023
Unprompted review
Reply from The Underfloor Megastore
Thanks for your review Dan! It’s always a pleasure and we look forward to all our future work together.
One delivery issue and it was sorted…
One delivery issue and it was sorted out straight away. Updated me several times until my delivery. I cannot fault them. Great service.
May 25, 2023
Unprompted review
Reply from The Underfloor Megastore
Hi,
Thank you very much. We are glad that this got sorted for you. Thanks for being a great customer.
Do not hesitate to contact us for future projects!
Thanks
Great service and great product
Great service and great product! We had the prowarm sticky mat installed into our downstairs wet room and it works perfectly!
Next day delivery and great prices. 100% recommend.
May 21, 2023
Unprompted review
Reply from The Underfloor Megastore
Thanks for shopping with us! Great to hear you are happy and thanks for taking the time to leave a review, it means a lot.
Do not hesitate to contact us with any future projects.
Ordered an underfloor heating kit from…
Ordered an underfloor heating kit from these guys. Communication was great, price was great. We did encounter a minor issue with the supply of the pipe but this wasn’t their issue it was their suppliers. Rob arrange a delivery from another supplier direct to me so we had out materials on time! Absolutely no issues from my side and I’ll be using them again and again!
May 18, 2023
Unprompted review
Reply from The Underfloor Megastore
Hi Dan,
Thanks for your purchase and review! Apologies about the slight mishap but I’m glad we managed to swiftly resolve it.
It was a pleasure supplying you your system and we look forward to working together again in the future
Reply from The Underfloor Megastore
Thanks for your review John! It means a lot. If you have any future requirements, please do not hesitate to contact us.
Thanks
Rob
Top notch!
Top notch! Quick and easy and sent with a good courier (FedEx).
January 24, 2023
Unprompted review
Excellent Customer Service
I bought all my underfloor heating kit from The Building Megastore for the recent renovation of my flat.
Rob provided invaluable help during the process and with after-sales service. Of all the suppliers I dealt with during the process, they were definitely one of the best and I have no qualms about recommending them to anyone.
April 9, 2022
Unprompted review
Reply from The Underfloor Megastore
Thank you Alex, it was a pleasure assisting you with your renovation. Please send us over some photos of your install!
Rob the MD is very approachable and…
Rob the MD is very approachable and responsive. I ordered some wrong parts and he was happy to exchange and cost for the correct ones.
April 11, 2022
Unprompted review
Reply from The Underfloor Megastore
Hi Patrick,
Thanks for your review! Please do not hesitate to contact us for an future projects.
A very good range of products
A very good range of products which meant I could get exactly what I needed. Excellent service and delivery too. I highly recommend!
August 19, 2021
Unprompted review
Reply from The Underfloor Megastore
Thanks Matt, we are glad you’re happy and look forward to helping you again in the future!
Easy & Efficient
Placed a large order - easy to use website, staff were quick to respond and assist with payments/delivery queries. Would recommend.
May 24, 2021
Unprompted review
Reply from The Underfloor Megastore
Always a pleasure to supply large orders. We hope to hear from you again soon!
Fantastic customer service
Fantastic customer service from Building Megastore when choosing and ordering my underfloor heating. Rob was knowledgeable and very helpful, able to advise and recommend exactly what we needed with a friendly, reassuring manner. Delivery was prompt and well packaged. Couldn't have been happier with my purchase. Highly recommend.
May 22, 2021
Unprompted review
Reply from The Underfloor Megastore
Thanks Katy, glad to see the flooring is going down. Looking great.
All round excellent
Great customer service, speedy delivery and safe packaging! Will definitely be using again 👍🏻
February 20, 2021
Unprompted review
Reply from The Underfloor Megastore
Thanks Leanne, we hope to hear from you soon!
Great service from start to finish
Great service from start to finish - especially through the lockdown period. They helped us through all stages of the build and gave us advice and support.
January 8, 2021
Unprompted review
Reply from The Underfloor Megastore
Thanks Tae, we can’t wait so see the photos of your install!
Sink and tap
Purchased Granite sink and matching tap. Very pleased with items. Delivery communication good. Items received on scheduled date.
November 30, 2020
Unprompted review
Reply from The Underfloor Megastore
Thank you Paul, we are glad to see the renovation is going well!
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