I ordered a case with a Wowcher code and the package arrived really quickly - but it wasn't the item I ordered. This was in May and since then communication with this company has been dire. I'm not ki... See more
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See what reviewers are saying
Awful company, I was also trapped into the £19 delivery charge. I have had back and forth emails from Alan who’s just as unpleasant as the whole experience has been. Extremely sarcastic and purpo... See more
4 weeks has passed and no items arrived. 4 full working days since email sent to info email, timescales quote 24 hrs, 48hrs and 3 working days, all have which have surpassed. Called customer s... See more
Order placed from South Africa and delivered in record time - even faster than some local companies. Brands represented are awesome, prices are amazing, and ordering process seems efficient. Onl... See more
Company details
Written by the company
The Chimp Store is an online boutique supplying globally sourced streetwear, menswear & footwear to a worldwide audience with fast efficient delivery.
Contact info
United Kingdom
- info@thechimpstore.com
- www.thechimpstore.com
Great service
March 2, 2019
Unprompted review
Every time I deal with these guys from…
Every time I deal with these guys from their store in Leeds, to their now online presence, their helpfulness and professionalism astounds me. Best in the game.
February 10, 2019
Unprompted review
Top notch service
Top notch service . Came really fast. Item well packaged and safe. Would order again
February 5, 2019
Unprompted review
Very fast delivery
Very fast delivery. I bought trousers, they were to small. I send them back and received right size during one week. I would highly recommend this shop.
February 3, 2019
Unprompted review
Great service
Placed order, order posted, order delivered. Brilliant!
January 8, 2019
Unprompted review
Speedy dispatch & delivery
Speedy dispatch & delivery, good selection of products. Love it! Wouldn't hesitate in recommending :)
January 7, 2019
Unprompted review
Highly Recommended
I have 3 separate orders from this store (including 1 exchange) and I have received great service every time.
*Very fast turn around and was updated throughout.
*When I contacted the team with a question via email I received a reply within an hour.
*With my exchange - The new item was dispatched within 26 hours of the old item being returned.
Would highly recommend.
Orders: #26680, #25737 & #25705
December 21, 2018
Unprompted review
No problems recommending this company…
No problems recommending this company to one and all
December 1, 2018
Unprompted review
Keep it up delivery come fast and…
Keep it up delivery come fast and products are of a good quality
November 5, 2018
Unprompted review
Amazing!
Amazing!
Really quick to deliver and information of when to deliver was perfect; the quality of the purchase was even better than expected. Thankyou!
November 4, 2018
Unprompted review
The dpd delivery said it has been…
The dpd delivery said it has been signed for by 'DISPOSED OF' but there is no delivery card or parcel left.
I have been trying to get through to DPD customer phone number be haven't been able to get through yet
November 2, 2018
Unprompted review
STILL haven’t received my order despite…
STILL haven’t received my order despite previous emails asking about its progress and no replies!
October 8, 2018
Unprompted review
Reply from The Chimp Store
Hello Jason,
Thank you for your review.
I am very sorry to hear that you are unhappy with the service you have received from The Chimp Store. We have looked into your order and I can see from the Royal Mail tracking website that the parcel was delivered on October 4th 2018 at 11:27am.
If you would like to discuss your order further, you are always welcome to contact us again. You can email us at info@thechimpstore.com
Kind regards,
The Chimp Store
Clothes came quick and in perfect…
Clothes came quick and in perfect condition. Would have liked to see more pictures before buying as i was skeptical, however there was no need to be as they were high quality.
October 2, 2018
Unprompted review
pretty fast delivery to germany
October 1, 2018
Unprompted review
Will use again!
Good selection of quality clothes & brands at good prices. Delivery is at £70 minimum spend for next day compared to £100 from competitors. Dealt with returns well. No complaints.
September 12, 2018
Unprompted review
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