The Company Warehouse Reviews 

179
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

James has been stellar, I have very little free time atm and so have had to reschedule some calls and he's always polite and understanding. Also I have been tentative in diving head first into things... See more

Rated 5 out of 5 stars

They do an ace job! I made contact online through the website for free & they answered lots of business related questions, even questions that were not really relevant to company formation they... See more

Rated 5 out of 5 stars

A total lifesaver! James helped me this process from start to finishes giving me loads of additional advice and items to be mindful of- not just during the set up phase - but also on an annual basis.... See more

Rated 5 out of 5 stars

I have recently started my own business, the process for which was expertly handled by single point of contact at The Company Warehouse. No query was too silly or small to address, usually within a... See more

Company replied

Company details

  1. Business and IT Consulting Agency

Information provided by various external sources

Limited Company Formations, Company Name Check, Company Secretarial Services, Registered Office Service, Domain Name registration, Bookkeeping services, Corporate Logo Design, Printing, VAT registration from The Company Warehouse


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

179 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(179)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Business consultant Mae was extremely helpful and professional, and made dealing with the company very easy.

October 13, 2014
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Thank-you for sharing your positive experience Charlotte - Kind Regards TCW

Rated 5 out of 5 stars

Very friend staff

I would like to start and thanking company warehouse for hello me set up me business and stuff thank you

October 10, 2014
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Thank-you Antony

Rated 5 out of 5 stars

One stop shop

My experience has been great, I had my logo and company's stationeries all design by Company Warehouse. Even my Dad admired my stationery pack that he request I do the same for him. I gave the job to Company Warehouse and I was not disappointed

October 10, 2014
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Great to hear you were happy with the service received and thank-you for the recommendation to your Dad !

Rated 5 out of 5 stars

Comprehesive Help Arrives'''''''

We were overwhelmed with work, so much to do ,not enough time and in many areas, we did not have the high level of expertise needed for real lasting success, in some areas.
We needed the help of skilled people to help us develop our business, legally and on the internet, through our website, marketing.
We needed skilled and qualified people to help and guide us.
We needed people with patience, consideration, determination ,understanding and a willingness to grow with us.
We needed costs to match our budget and people who where there to listen and provide choices and alternatives, for us.
WE found these needs and requirements in [name] of THE COMPANY WHAREHOUSE.
Needs and wants become one and we are extremely please to be able to continue our development with [name] and The Team that is The Company Warehouse, they do what they say they do...

Glen

October 10, 2014
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Hi Glen - Thanks for your review we are committed to not just forming companies but doing everything we can to help them grow. Many Thanks TCW

Rated 5 out of 5 stars

Would recommend

great communication, considering im so fussy but no trouble at all
Thanks for all your help so far

October 10, 2014
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Thanks Penny - I hope your Business is going well.

Rated 4 out of 5 stars

Always There When You Need Them!

The Company Warehouse have been extremely helpful in the start-up of my business. Not only did they help with the legal and general business side of things (which I didn't have a clue about!) but they have also helped us create a website and brand image that we are extremely pleased with. Colin is always there when you need him, and always has great advice, and Michael and Peter have been very understanding with our many demands! They have all been very helpful and produced great results.

October 8, 2014
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

I am pleased that you are happy with all areas of the Company Warehouse - Thank-you for taking the time to write a review.

Rated 5 out of 5 stars

Helpful, supportive and human!!

Starting a new company can be daunting with today's emphasis on documentation - paperwork and bureaucracy must have its place to keep everything above board. Spoke to Rachel on a number of occasions who took the time and trouble to guide me through the process - both that which is mandatory and other optional elements. Plenty of support available through Rachel, a comfort to know someone is there who understands and will listen. Rachel is a credit to the Company Warehouse and has been a pleasure to deal with

June 30, 2014
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Many Thanks for your Review Rodney

Rated 5 out of 5 stars

superb

I had looked at several companies that could help me register the new business that i was looking to start, i had asked them to call me to talk about it and to get advise. The only company that could be bothered were the Company Warehouse a very human person called Henrietta King called me. She gave me advise and never once put any pressure on me to go with the Company Warehouse. Hetty as i called her was fantastic she answered all the questions i asked and needed to know, so that was just one of the reasons why i decided to go with the Company Warehouse. Fantastic service and a person on the other end that you could tell had a smile. I would highly recommend Hetty and the Warehouse Company to anyone who was thinking of starting there own company. FANTASTIC

May 18, 2014
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Thanks George - Thank-you for choosing The Company Warehouse.

Rated 5 out of 5 stars

polite freindly and a plesure to talk to

I am exstreamly inpressed. With the level of service and the profechinal staff in poticuler rachel who has proven her self to be honist and trustworthy and a credit to your conpney

March 27, 2014
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Thanks Tom, we are really pleased that you were impressed with our service.

Rated 5 out of 5 stars

Lot's of unable and incompetent agencies out there, but......

Well, I wanted to have a British company, but didn't want to go to UK.

So I searched the internet for a solution and found bunches of agencies there.
Some had even offices in other countries.

They all had nice websites and when I talked to them, they told me I would need a lawyer and a tax specialist and and and. And everything for an extra charge of course. Sounds cool, but sounds also more expensive and scared me. I'm not a friend of fines etc. so I don’t want to do anything wrong.

After talking with some of them I wasn’t really sure if I can trust them and finally refused to place an order....not even for a sandwich.

I was very disappointed and wanted to give up when I stumbled over The Company Warehouse. I thought I should try it a last time, but I expected not much than what I already heard from all the others in order not to get disappointed a further time.

So I called and talked to Ms. Rachel Barnes and WOOOW!!!..she was not talking of hiring some lawyers and tax specialists and mistakes which could happen and fines which could arise if I don’t do this and she was not even talking about money.

From the very first second on I felt very comfortable with her.....No!...I felt like home.

First of all she made me calm down and took away all my worries and fears. Then she helped me to find out and decide what I really want and need. She was so professional and very friendly at the same time. And whenever I had a question, she was able to answer it in a way that I could understand it immediately.

She never tried to sell anything additional and never tried to force me to believe I would need additional things, which I ever won't really would need.

I assume she is a combination of an angel and a tailor. She made everything possible for me, which couldn't have been that easy, because I am a foreigner and had never had to show up for anything in person. My company is tailored the way I want it and the way it is best for me. And the price for all this service? Well, it was almost just a gift, but the service is more than first class.....kind of royal service. And when it comes to my personnel enemy the accountancy she forwards me to her colleague Mrs. Jacqui Adams-Hooker.

But that wasn't all she was doing for me. As mentioned I am a foreigner and I don't know much about deadlines concerning taxes etc., but Ms. Rachel Barnes knows everything and reminds me early enough. She always gives me the choice to do it on my own or that she will take care of it. I can't resist not to rely on her and let her do all this stuff. So I can lean back on my couch knowing that everything goes the correct way and I won't receive any angry letters or mean reminders from the HMRC or Companies House etc. and won’t have to face any fines.

I personally can say, that it is a must refer Ms. Rachel Barnes and all of the staff of The Company Warehouse to everybody who wants to found a company without spending a fortune of money or nerves and rather wants save time and money and focus on his own business.
It's just that easy like a no-brainer.

And they all are always extremely patient with me. Well, I am still a foreigner and I don’t live in UK and English is not my mother tongue.

I am more than happy that I had the luck to meet these angels and this incredible Company Warehouse.

These people and this company deserve at least a huge 10!!!

Dr. h. c. Ronald Gerhardy
Proud client of Ms. Rachel Barnes and glad customer of The Company Warehouse

P.S. Ok, I have to admit that there is also a bad thing with them. The only bad thing is, that they are not just around the corner. And so I can’t just swing by and speak to them in person instead on the phone. I tried to make them move down south to my country, but I failed. They want to stay in Great Britain. Well, that is their loss now…

March 27, 2014
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Thanks Ronny, We were happy to help you get your company formed.

Rated 4 out of 5 stars

Quick, helpful, efficient

As a freelancer in the media/entertainment industry, I need to start running my business through a limited company. I was struggling to understand the whole system and what products were relevant to me and Colin Lewis at The Company Warehouse was quick to jump on the phone and give me a breakdown of what I needed which saved me money.

Within 15minutes my application had been made and by the next day I had all the official documentation I needed to start operating - easier than opening a bank account!

I also really appreciated Colin being very quick in responding to any queries, as well as, the documentation provided to get you started - there are a lot of manuals and webcasts which were very helpful.

It took a lot of research to understand the protocols so I definitely think it's necessary to meet with an accountant and do a lot of research through HMRC. The accountants associated to The Company Warehouse didn't not provide a sufficient service so I went elsewhere for that, but as far as dealing with Colin in opening my company with The Company Warehouse, I was very happy and have subsequently referred them to friends who needed to do the same.

January 30, 2014
Unprompted review
Rated 5 out of 5 stars

Dose what it says on the tin PLUS honest answers.

They do an ace job! I made contact online through the website for free & they answered lots of business related questions, even questions that were not really relevant to company formation they were kind & helpful.

If they did not know or the question was to off topic they were so polite & still tried to help & get to the point quickly.

Most importantly, I found they made the chaos of government overbearing bureaucratic invasive madness seem surmountable.

Thanks, Yours kindly Michael J Scott.

January 24, 2014
Unprompted review
Rated 1 out of 5 stars

Crooks!

Excellent when they are selling you something, dreadful when you want to leave.

I had no complaint and was very happy with their service until I decided to move my domain name to another hosting company.

The minute I mentioned it on the phone the very nice man unceremoniously hung up on me. I raised a ticket through their client login service and was advised I would have to pay for this. Disappointing, but fine. Only now I can’t get through to them to make the payment. They don’t answer my calls, my emails or call me back despite leaving messages stating I want to pay them money.

In short they are holding my domain hostage and frankly I wouldn’t touch them with a 10 foot pole. Be warned.

January 14, 2014
Unprompted review
Rated 5 out of 5 stars

Great service and an asset to starting our new business

My husband and I recently formed a limited company through The Company Warehouse and we were very impressed with the whole service. The Company Warehouse and their business consultant were fantastic throughout the whole process.
The Company Warehouse has also designed a fantastic logo for our company and when amendments were needed even after completion this was not a problem for them, we were able to liaise with our business consultant James and the designers via their ticket system within our own personal area. Fantastic service and have recommended to friends and would recommend to others. James has been an asset throughout the first months of our business.

January 7, 2014
Unprompted review
Rated 5 out of 5 stars

Great Service

I recently registered my sole trader business and the service was completely FREE of charge, I had a number of questions of which the business consultant was more than happy to take time to answer. I was very impressed with the high level of service and when I am ready to move forward with a limited company registration I will most certainly be using The Company Warehouse to complete this

December 23, 2013
Unprompted review
Rated 1 out of 5 stars

Not professional, will always try and 'up sell' to you without fully advising, over priced.

Products are over priced - check other providers who offer the same services at lower prices. They will 'up sell' / 'sell' to you - especially on the phone, and talk to you like these are add ons but they are all extra. And, you probably don't need them anyway!!
Then when the over charging comes to light or indeed you change your mind, which you are allowed to do under the Distance Selling Regulations, they make you go through their automated complaint 'ticketing' system. Which is completely free - free of any actual customer service. They will take forever to process your refund, won't respond in any way to your complaint and then hide behind 'it's company policy'??!!
In summary don't use them, look around and save yourself some money and hassle.

December 19, 2013
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Dear John,

We were aware of your complaint and thought it had been resolved.

It is our understanding that this issue surrounds a PAYE registration. We have reviewed the phone conversation you had with our consultant. The PAYE registration was offered to you with the VAT registration. It was clearly outlined as a separate item and the details of the order and individual prices were also reconfirmed to you before any payments were taken.

Having reviewed your complaint again we believe that we acted correctly in this sale. However, as a gesture of goodwill we will refund the PAYE registration portion of your order.

Kind regards

The Company Warehouse

Rated 5 out of 5 stars

James Gregory...An Asset to your team!!!!

I can honestly we've had a really positive experience using the Company Warehouse and would recommend them to anyone.

We took out a package and had some fantastic discounts applied and they have helped us set up more or less everything from emails to business cards.

I have had one point of contact from the beginning, James Gregory. He has been a huge support and we have felt he has gone above and beyond his duty to help and support us where necessary.

The design team have also been fab, they really listened to what we had to say and put the perfect design together with no fuss. After providing our initial ideas they just ran with what we put forward and our stationary now looks great.

IT team, after some initial glitches have also been helpful.

Overall a really positive experience

December 4, 2013
Unprompted review
Rated 5 out of 5 stars

Really helpful & professional company

I have dealt with James Gregory at The Company Warehouse on numerous occasions and can say he has always been extremely helpful, professional and honest in every respect. He always responds to emails quickly and with helpful advice. He will always be my first port of call when needing to deal with any part of my business.

November 29, 2013
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look