The Company Warehouse Reviews 

179
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

James has been stellar, I have very little free time atm and so have had to reschedule some calls and he's always polite and understanding. Also I have been tentative in diving head first into things... See more

Rated 5 out of 5 stars

They do an ace job! I made contact online through the website for free & they answered lots of business related questions, even questions that were not really relevant to company formation they... See more

Rated 5 out of 5 stars

A total lifesaver! James helped me this process from start to finishes giving me loads of additional advice and items to be mindful of- not just during the set up phase - but also on an annual basis.... See more

Rated 5 out of 5 stars

I have recently started my own business, the process for which was expertly handled by single point of contact at The Company Warehouse. No query was too silly or small to address, usually within a... See more

Company replied

Company details

  1. Business and IT Consulting Agency

Information provided by various external sources

Limited Company Formations, Company Name Check, Company Secretarial Services, Registered Office Service, Domain Name registration, Bookkeeping services, Corporate Logo Design, Printing, VAT registration from The Company Warehouse


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

179 reviews

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4.5

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(179)

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Rated 5 out of 5 stars

Excellent

It is of sincere deep pleasure and interest to meet and coordinate with such professional and active staff of the Company Warehouse in Uk, with a lot of services which could cover all of my business set up needs. I have very friendly relationship with Mr. Nathan Dobson who assist me so much in managment of all of my business mission needs.

November 22, 2013
Unprompted review
Rated 5 out of 5 stars

Simply the best

Our opinion is excellent. I was lucky to work with Mr. David Fernandez who is really highly capable and friendly. So it is a pleasure to work with you and i have already suggested your team to a lot of people

November 20, 2013
Unprompted review
Rated 1 out of 5 stars

Domain rip-off. AVOID AVOID AVOID

They use a sneaky low price to get your domain business,
THEN stiff you with a renewal fee 5 times higher than others -£65 for 1 small name .com & .co.uk!
AND will only give you 2 year renewal periods so you have to pay double (they are noted in the industry as being horrendously expensive at renewal)
THEN they want 15 quid for every domain you want to transfer, this is only
reasonable compared to their renewal fees.
THEN you call them & get the most infuriatingly unhelpful service on the phone -
quotes like "that's the company policy" & "our prices are competitive", despite clear evidenc to the contrary, they refuse to do anything AND refuse to pass you on to anyone else as 'you would be wasting their time".
Go Daddy are sooo much more helpful, a fraction of the cost & up front & honest about their ongong renewal fees!

AVOID AVOID AVOID

May 29, 2013
Unprompted review
Rated 5 out of 5 stars

Efficient, knowledgeable and professional

I set up my company, Bethian Heathcare Ltd a couple of years ago using the company warehouse, and it was a seamless, easy process.
Having decided I now needed a website, I organised this via the company warehouse, having had several quotes. I have to say the speed and professionalism of all concerned, in particular the design team, has been brilliant, and with a website I can manage content myself I am delighted.
I would (and have) recommended the company warehouse to any business, whether it is to assist in the start up process, to the web design and hosting, the service you will receive is second to none.

Ian Roberts
Bethian Healthcare Ltd

May 9, 2013
Unprompted review
Rated 1 out of 5 stars

Avoid Them At All Cost's ! They sell overpriced useless products ! Complete Cowboys

I used this company to register a company name what a mistake ! a guy phones you up & give some sale pitch ! that you need by law to purchase the corporate compliance pack £30.30+Vat also a director service pack 49.99 +Vat which i told him I'm sure i didn't need it he then replied i did by law so you get misled that you are breaking the law for not buying these worthless packs of this company ! i told i would like to speak to my accountant he replied by repeating himself that you need them both by law ! so you agree parting with payment that was about late afternoon just before they close , that evening i found out you don't need these packs so i phoned at 9am the next morning when they open & spoke to the same guy who sold me the packs requesting a refund as i did not need to purchase these packs they had sold me he stuttered saying i would have to raise a ticket with there accounts dept , i hadn't received anything by email before then only there invoices they then send these worthless word document packs before you have even got your company certificate of incorporation off them !
then when you ask for a refund they say are these are customised document for your company .... Then they Refuse to refund you any monies !
They Should Be struck off from companies house for misleading customers i have since read quite a few complaints about them ! Take your pick this company have got some bad feedbacks ! I'm surprised there still trading & that companies house lets these people get away with it ! Hopefully not for much longer . they are complaining about my review obviously they dont like the people seeing this !

March 18, 2013
Unprompted review
Rated 5 out of 5 stars

Friendly, Excellent 5 Star Service

I had needed a quick fix to get my company registration as business idea I had been pushing across to a prospect overseas had finally received a nod.

I was very impressed by the quick response call from Natalie Dambowy, the business consultant who is by far the best advisor to say the least, that I have dealt with over the phone in recent years. She was very informed and gave me FREE legal and professional business advice and assistance through every step of the registration process. Her approach to every question I asked gave me a real sense of assurance that I was dealing with the right partners. She even advised on the Best Banks to deal with, Branding etc. As promised, the Registration was done within a couple of hours and and also downloaded all relevant documents via my online account within 24hours.

I would highly recommend the Company Warehouse any day. 10/10

Kwabena- Kent

February 21, 2013
Unprompted review
Rated 1 out of 5 stars

If you make the foolish decision to use them - USE YOUR CREDIT CARD TO PROTECT YOURSELF AGAINST THIS COMPANIES ANTICS!

I started a limited company through The Company Warehouse in late 2011, just wanting the standard package which looked easy to set up and seemed cheap. The chap in customer service [Name] seemed helpful and knowledgeable and soon had me agreeing to purchase 5 products including 'data protection notification' which I asked if we really needed explaining the business criteria. He assured me that we would require this product so I paid an extra £114 for it. I also purchased the 'registered office' package so all of our company mail was forwarded to us through the company warehouse (another £60). All in all the set up cost us over £290. I was then told by a relative that we did not need the data protection for our business so I got in touch with the ICO who confirmed that I didn't need to have it for my business. I then contacted TCW again to inform them that I didn't require it and to ask for a refund. i was told I had to raise a 'ticket' on their website before they could look at it. weeks later and after numerous follow ups I was told that they were refusing to refund me the £114 because they felt they had acted in an acceptable manner and not mis-sold the product. I then told them some months later (March) that I no longer wanted the 'registered office' product as I had changed the registered address (due to the delay in them forwarding the post!) Then in November 2011 I noticed on a credit card statement that they had taken another £90 for 'renewal of the registered office' product (which I had cancelled). I yet again contacted them, was passed from pillar to post, said I would get a refund - two weeks later not actioned after numerous phone calls so I eventually got in touch with my credit card company who have taken on the matter. The Company Warehouse might seem a good deal when you look at its website, professional, cheap and friendly - as soon as they get your credit card details its far from any of these!!!! I have worked in customer service for 30 years and if i treated my customers like I have been.....well I wouldn't have any customers! VERY POOR AND ONE STAR IS BEING GENEROUS! PROBABLY THE WORST COMPANY I HAVE EVER DEALT WITH.
IMPORTANT - IF YOU DO DECIDE TO USE THEM MAKE SURE THAT YOU USE YOUR CREDIT CARD (NOT YOUR DEBIT CARD) AS YOU CAN THEN CLAIM THE MONEY BACK FROM YOUR BANK WHEN YOU HAVE PROBLEMS!!
You DO NOT need to use them - I have since set a company up by just using Company House - very, very easy and much, much cheaper and THEY don't sell you products that you dont need!

January 24, 2013
Unprompted review
Rated 1 out of 5 stars

Will help themselfs to your bank account. Avoid

I purchased a limited company and opened a bank account for the advertised low fee. They stay on the phone with you and call the bank. They then called to tell me I have to pay another 35 pounds to get the company setup. 30 days later they helped themselfs to nearly 100 pounds out of my bank account telling me I never provided proof of opening the account. The ticketing system did not email me until it was too late. I recieved three emails at the same time two telling me they have attempted to contact me and one thanking me for a payment. I never got any calls or emails from them so I dont know how they tried to contact me. I sent them copies of my bank information but they do not respond. The call center just informs you that they cannot contact the banking department for updates. crooks

December 16, 2012
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Hi,
I believe you spoke to one of my colleagues yesterday who resolved this issue for you.

There are a number of issues here so let me take them one by one.

1) The £100 you mentioned is the £75 plus VAT opt out fee that you agreed to when you placed your order. We tried to contact you on several occasions regarding this by ticket, phone and by email over a period of 2 to 3 weeks. In accordance with the terms and conditions you agreed to we took the £75 opt out fee when no proof of having opened a bank account was provided within the 30 day period you had agreed to.

2) As you have subsequently provided the proof that was required we have credited the £75 back to you as a gesture of goodwill.

3) The £35 you mentioned does not relate to the company formation with Companies House but to legal documents which demonstrate the proof and ownership of a company. These are not included in the formation package that you ordered but are an optional extra.

I hope that clarifies matters.

Thanks
Peter @ The Company Warehouse

Rated 5 out of 5 stars

GREAT GREAT

The company warehouse has help as they have given me advices about thing that I need for my business like Directors Service Contract (TCW) and I have a personal adviser who I can ring at any time for help

December 7, 2012
Unprompted review
Rated 2 out of 5 stars

Why would The Prince's Trust recommend them if they are as bad as people say ?...

I'm not sure what to make of this company. They seemed really helpful & professional on the phone.
Why would The Prince's Trust recommend them if they are so bad?...
------------------------------------------------------------------------------------------------------
UP-DATE!

Reply from The Prince's Trust

"Hello Emily

Thank you for emailing us about this company. I have been forwarded your email to look at and will do some research into the company and the reviews you have sent us. In terms of the company being listed on our website unfortunately we are not able to endorse any of the companies listed and cannot quality assure or guarantee any of the information on their websites, but I will look in to this company for future people accessing our website.

Thanks and best of luck starting your business

Helen Munshi "

National Programme Manager - Enterprise & Awards | The Prince's Trust

November 28, 2012
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Hi Emily,
I am glad that you were happy with our company so far.

I would hope that the positive reviews below reflect the experiences of the majority of our customers. We make a big effort to be easy to get hold of. We have a freephone 0800 number which is manned from 9 a.m. to 5.30 p.m. Monday to Friday. You can also get hold of us by email, through our support ticket system or via livechat.

If you would like to discuss your concerns give us call on 0800 0828 727 and we can talk you through the website design process.

Thanks

Peter @ The Company Warehouse

Rated 5 out of 5 stars

Cannot fault

I have today just gone Ltd with my company and have to say that the help,in particular,from Daniel Biggs at The Company Warehouse has been exemplary and would recommend to anybody thinking of forming their own Ltd company to contact these people.

November 21, 2012
Unprompted review
Rated 5 out of 5 stars

Quick, Always helpfull and Know there stuff!!

I have registered several companies and have got friends that have registered companies with you. This is the most simple way I have ever known of doing anything in regards to business set up and account management etc. I cant vouch for all staff members but James Gregory is the most proffessional and efficient sales guy i have ever met. Always polite, Always accurate and just comes accross as a nice lad. Really grateful for all your support and hope you guys get all the success you deserve.

Best regards,

Michael White

November 7, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent Service!

I am writing this review to congratulate The Company Warehouse for their excellent service! I am not a UK resident and I am already owning other companies outside the UK. In view of business demands, I had to set up a company in the UK. Luckily I have used the services of this incredible team and I was amazed at how fast and reliable these people are! Thank you all and keep up the good work!

October 27, 2012
Unprompted review
Rated 1 out of 5 stars

DO not use The Company Warehouse

I was really unhappy with the service they provided and asked for a refund in July. Still waiting. They took a lot of time to process my request. I was on the phone several times tracing them. Eventually they said I needed to submit another certificate which I did. Thereafter nothing happened. Rang them again told I needed to pay and extra £45 otherwise they wouldn't be able to process my service. I got really upset over the phone and customer service adviser put the phone down. Raised a ticket for a cancellation, don't bother they never get back to you. Sent email told he would put cancellation request to his team. Don't bother, nothing happened. Rang them several times, don't bother they don't pick up the phone. Appalling service. Now understand why they don't have testimonials on their website

October 18, 2012
Unprompted review
Rated 1 out of 5 stars

TERRIBLE SERVICE

PROFESSIONAL ORGANIZATION, WE NEEDED OUR COMPANY REGISTERED SWIFTLY, WE NEEDED OUR DOCUMENTS ADMINISTERED PROMPTLY. WE HAVE OUR OWN LAWYERS ON STAFF-- DECIDED TO USE THESE JOKERS, THEY HAVE DONE NOOOOTHING. THEY HAVE NOT ANSWERED PHONE CALLS, SUPPORT TICKETS. TERRIBLE, TERRIBLE SERVICE, DO NOT USE THEM YOU WILL REGRET IT. WE WILL BE LODGING COMPLAINTS WITH THE APPROPRIATE BODIES.

October 2, 2012
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Hi,
I am sorry you have not been happy with our service.

From the information you have provided I cannot see who you are, so cannot comment specifically on your order.

The only outstanding orders we currently have for company registrations are where we are waiting for customers to provide additional information. If we require additional information for your order you will have been sent an email. If you have not received the email you can login to the members area of our website where you will be able to view and respond to any messages.

Whilst our phones are sometimes quite busy we do have an 0800 phone number which is staffed from 9 am to 5.30 pm Monday to Friday. We also have a support ticket system, LiveChat and email all of which are checked regularly throughout the day.

If you would like a more specific response to your issues, or would like to discuss your order further, then please get in touch.

Thanks

Peter @ The Company Warehouse

Rated 1 out of 5 stars

misleading, scammers

Do not trust this company, I tooK out the free service and they called and said I needed to pay £100, they have since taken another £90 out of my account, and I still have not had my company details though – they said they need another £20 to finished the set up - £220 in total for a service they advertise for FREE.

MASSIVE SCAM!

March 21, 2012
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Hi,
I am sorry that you were unhappy with the service you received.

As is stated on our website if you open up a bank account at the same time as doing your company formation then the company formation is free. There are other documents and services that a new company may need on top of the free company formation for which there are charges.

I hope that the situation was resolved to your satisfaction. I would appreciate you getting in touch and letting me know one way or the other.

Thanks

Peter @ The Company Warehouse

Rated 1 out of 5 stars

thecompanywarehouse.co.uk

pushy sales team. do not use them.
I too asked form some documentation to open a bank account and all they wanted to do was get me to buy the Corporate Compliance pack. i refused to buy anything over the phone before i had done my research and the seller Daniel was very pushy in why i was not buying it now, and said i will be fined if i did not buy them.

February 16, 2012
Unprompted review
The Company Warehouse logo

Reply from The Company Warehouse

Hi,
I'm sorry that you weren't happy with the sales team.

The Corporate Compliance Pack that you were recommended to buy is the 'Statutory Registers' required by the 2006 Companies Act. The requirements for the individual documents can be found in sections 113, 162, 275, 869, 743, 769 & 248. Failure to have these documents in place can lead to prosecution and fines along the standard scale.

If you have any further questions please get in touch. I would also appreciate you letting me know whether the situation was resolved to your satisfaction.

Thanks

Peter @ The Company Warehouse

Rated 1 out of 5 stars

DO NOT TRUST THEM!

They cheating people. Do not believe to their promises on the web site, there is nothing for free. Sometimes you cannot get even things which are not for free. You will get nothing of "bonuses" they offer along with company registration.
I registered a company with them and now already a month just spend my money on phone calls to get my documents. Support e-mail? They do not have the time to reply to you (especially if you have paid already!
So be aware. You can contact me regarding this supereurope.eu@gmail.com

December 22, 2010
Unprompted review

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