I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.
Company replied
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See what reviewers are saying
Ordered up 4 lovely candles. Was swiftly advised that they were on their way. Unfortunately due to Royal Mail’s incredibly slow delivery I thought the package had been lost. So after emailing The C... See more
I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website o... See more
Company replied
Love country candles, Best fragrance, last the longest and the most fragrant. Went to the site to discover my favourite, Black Pomegranate, had a massive discount on it, thinking it was being disconti... See more
Company details
Written by the company
We're a British, family-owned home fragrance manufacturer with a mission to spread Beautifully British Fragrance throughout the UK. Located in the heart of rural Hampshire, we've been crafting candles, reed diffusers, and top-quality products since 2011.
Contact info
Unit 12, Farringdon Industrial Centre, Gosport Road, Lower Farringdon, , GU34 3DD, Alton, United Kingdom
- 01249 478 660
- sales@thecountrycandlecompany.com
- www.thecountrycandlecompany.com
3.0
Average
247 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent
Excellent. First class products and delivery service, especially to NI in current times.
February 12, 2021
Very efficient delivery and beautiful…
Very efficient delivery and beautiful candles. When sending someone a present, it would be nice if a message could be added online. Otherwise, only
positive thoughts.
February 1, 2021
Beautiful products
Beautiful product and quick delivery despite the lockdown etc. Will definitely be buying from here again.
January 22, 2021
Lovely candles
Lovely candles, warm, rich velvet rose scent, long lasting and a real treat. Recyclable packaging.
January 17, 2021
Top Quality Products
Love their candles - purchased for several years now - I always purchase the same fragrance - strong scent - can smell as soon as you enter the room - burn clean and very long lasting - would definitely recommend.
January 7, 2021
Candle delivery
Still haven't received my candles but did recieve email explaining delivery had ceased due to pandemic. Glad I've been kept informed.
January 7, 2021
Lovely candles and excellent company to deal with. Highly recommend.
Ordered up 4 lovely candles. Was swiftly advised that they were on their way. Unfortunately due to Royal Mail’s incredibly slow delivery I thought the package had been lost. So after emailing The Country Candle Company they assure me that another package would be sent out immediately. I really appreciated their handling of this situation. When the package finally arrived I loved the look of the candles, they all smell divine. I look forward to gifting them to my family. I will be absolutely certain to order from these guys again.
December 11, 2020
Unprompted review
Within one week the candles where…
Within one week the candles where delivered in the Netherlands! Great! Thanks for the good service. Kind regards, a happy customer
December 11, 2020
Defusers
Well presented in lovely box .Ideal gifts just want I wanted.Very nice fragrance
December 8, 2020
Fast efficient delivery
Fast efficient delivery. Good arrived in perfect condition in a perfectly sized box, well done on cutting down on unnecessary packaging. Not lit yet but smell divine.
December 7, 2020
Long lasting, strong fragrance
The fragrance is exceptionally strong and lasts as you burn it. Burn times are excellent. Fabulous!
December 6, 2020
Unprompted review
Quality products
Quality products, and easy to use website, speedy delivery with excellent packaging!
December 5, 2020
Excellent service love my wild fig and…
Excellent service love my wild fig and cassis candles don’t stop making that fragrance
December 5, 2020
Best smelling candles around!
I first discovered the Country Candle Company in a small farm shop and I have been in love ever since! The hedgerow berries range is my favourite and I’ve just ordered the reed diffuser from this range and it smells amazing! Such lovely quality!
December 3, 2020
Fabulous quick service and the products…
Fabulous quick service and the products are breathtaking. The Honey & Bergamot candles have such a delectable delicate aroma. Thank you so much. I will recommend you to friends.
December 2, 2020
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