I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.
Company replied
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See what reviewers are saying
Ordered up 4 lovely candles. Was swiftly advised that they were on their way. Unfortunately due to Royal Mail’s incredibly slow delivery I thought the package had been lost. So after emailing The C... See more
I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website o... See more
Company replied
Love country candles, Best fragrance, last the longest and the most fragrant. Went to the site to discover my favourite, Black Pomegranate, had a massive discount on it, thinking it was being disconti... See more
Company details
Written by the company
We're a British, family-owned home fragrance manufacturer with a mission to spread Beautifully British Fragrance throughout the UK. Located in the heart of rural Hampshire, we've been crafting candles, reed diffusers, and top-quality products since 2011.
Contact info
Unit 12, Farringdon Industrial Centre, Gosport Road, Lower Farringdon, , GU34 3DD, Alton, United Kingdom
- 01249 478 660
- sales@thecountrycandlecompany.com
- www.thecountrycandlecompany.com
3.0
Average
247 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Lovely smelling candles
Lovely smelling candles, quick dispatch and delivery. Will order again.
June 1, 2020
Unprompted review
Candles are lovely
Candles are lovely
Delivery was very prompt
Packaging was Very poor
I ordered 2 candles and one of the boxes was damaged
May 29, 2020
Unprompted review
Reply from The Country Candle Co.
Hi,
We are really sorry for what happened.
All our parcels are packed carefully using great care to ensure your order reaches you in perfect condition. Unfortunately, some parcels are roughly handled in the post.
Kind regards,
The Country Candle Company.
Super quick delivery and lovely…
Super quick delivery and lovely candles! Will buy again! Thank you!
May 25, 2020
Unprompted review
Love the strong smells the candles give…
Love the strong smells the candles give out and how long they last
May 24, 2020
Unprompted review
Superb.
The country candle company's products are great, by far the best scented candles I've used. Black pomegranate is superb
May 15, 2020
Unprompted review
Easy to deal with Smells heavenly and…
Easy to deal with Smells heavenly and arrived Promptly
May 11, 2020
Unprompted review
Very swift delivery and well packed
Very swift delivery and well packed, pleased to receive.
Lovely candles.
May 10, 2020
Unprompted review
Shameful profiteering!
Box of 50 face masks advertised 16th April for £3.10. Box of 10 face masks today cost £21. Profiteering or what??? Shameful! 😡
May 8, 2020
Unprompted review
Reply from The Country Candle Co.
Hi,
The price of £3.10 for 50 surgical face masks was a typo when setting up the website on the 16th of April. This was corrected on the 17th as soon as the mistake was spotted.
We are really sorry that you thought this was profiteering, it was a genuine error.
Kind regards,
The Country Candle Company.
Country Candle 🕯
Love the quality of their products, buying & delivery was uncomplicated. Vanilla Lime Sorbet & Hedgerow Berries omg just gorgeous.
May 5, 2020
Unprompted review
Excellent service and wax melts smell…
Excellent service and wax melts smell amazing!
May 1, 2020
Unprompted review
I love these candles
I love these candles - the black pomegrante one is divine.
April 30, 2020
Unprompted review
efficient
efficient, friendly and delivered on time despite obvious constraints at moment. Excellent service
April 25, 2020
Unprompted review
very quick delivery lovely candles
April 20, 2020
Unprompted review
Gorgeous fragranced candles!
Really happy to have finally found this company online to purchase directly as it's so much more convenient than buying at my local garden centre. They have an amazing selection to choose from and they all smell just gorgeous. I purchased a small selection and was absolutely delighted to have received my order within 2 days on top of which I was sent a complimentary ceramic wax melt burner and wax candles as a thank you. I will definitely be buying on a regular basis and would definitely recommend.
April 9, 2020
Unprompted review
Lovely scents & well made candles
I was very pleased with my order which arrived on the date I was given, bearing in mind the torrid times (Coronavirus) we’re in this was excellent. I’ve had a few of the different fragrances before (bought locally), but the shop closed so I was pleased to be able to order on line. They are lovely candles & I look forward to enjoying them over the coming weeks.
April 5, 2020
Unprompted review
Amazing candles
Strong lovely scent. Came quickly. My favourite candles!
March 30, 2020
Unprompted review
Good quality
Good quality , lovely long lasting fragrance in the candles. Delivery was within the time scale advised.
March 28, 2020
Unprompted review
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