I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.
Company replied
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I never received the 10% discount code on subscribing- I have emailed three times and left a message on Messenger but radio silence! Obviously don’t care.
Company replied
Ordered up 4 lovely candles. Was swiftly advised that they were on their way. Unfortunately due to Royal Mail’s incredibly slow delivery I thought the package had been lost. So after emailing The C... See more
I have used this company before and they are very quick with their delivery however they are not so quick at replying to emails, whether sent directly using the email address stated on their website o... See more
Company replied
Love country candles, Best fragrance, last the longest and the most fragrant. Went to the site to discover my favourite, Black Pomegranate, had a massive discount on it, thinking it was being disconti... See more
We're a British, family-owned home fragrance manufacturer with a mission to spread Beautifully British Fragrance throughout the UK. Located in the heart of rural Hampshire, we've been crafting candles, reed diffusers, and top-quality products since 2011.
Unit 12, Farringdon Industrial Centre, Gosport Road, Lower Farringdon, , GU34 3DD, Alton, United Kingdom
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Great wax’s great long lasting smell would throughly recommend this company and will continue to buy from them 5 stars *****
Good choice of beautifully smelling
candles, and fast efficient delivery.
Thank you
Absolutely love these candles. I discovered country candles when one was in a gift set I received. They smell divine, burn well and last ages. Prompt delivery. Highly recommended.
Easy to order, no postage to pay and came within timescales ... plus they smell devine!
I am a big candle lover and so it has been great to stumble across this company. I first discovered these candles when my young son bought me one for my birthday. It was only a small votive candle but the scent was glorious and packed a punch. It filled the room...and though they are bit expensive they're worth the money as they burn slowly so last a long time.
I have just ordered myself a few more online and they arrived well packed and promptly.
Thank you Country Candle Company. Highly recommended.
Order arrived quickly. Products smell brilliant !
Beautiful scented candles and very swift delivery. Included were 2 "try me" samples of other scents; that I think is a great idea.
Customer service was fab! There was a slight hiccup but they dealt with it so quickly, wouldn’t hesitate in ordering again
Love country candles, Best fragrance, last the longest and the most fragrant. Went to the site to discover my favourite, Black Pomegranate, had a massive discount on it, thinking it was being discontinued, I bought 11, enough to give me free delivery and believe it or not 2 free gifts. Should keep me going a wee while, have a holiday house and guests comment on how well it smells.
The candles arrives quickly and look lovely. They are gifts for friends.
Quick easy sale and delivery. Will use this company again 👍🏻
Loved the scent AND the surprise of free wax melts :-)
Ordered several candles , arrived within a couple of days and they smell amazing 😉,
Will definitely be re ordering , THANKYOU
Excellent service and fast delivery. Would recommend The Country Candle Company.
Hi
I have sent you an email thank you
For prompt delivery.
You sent me by mistake a very lovely 3
wick candle Forest Fir, instead of the Christmas Tree wax melts. I love the candle
and would like to keep it, but of course
pay you for it. I would also like the Christmas Tree melt which are paid for.Please let me know how much I owe you.
Regards
Philippa Shallcrass.
Excellent service and beautifully scented candles
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