The Designer Rooms - Prestwick Rd Reviews 477

TrustScore 5 out of 5

4.9

Prestwick Road 86, KA8 8JT Ayr, Scotland, GB


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Rated 5 out of 5 stars

Excellent service as always. Staff always willing to help and not at all pushy, with a genuine interest in making sure the customer gets looked after. Always pleasant and a vast knowledge about pro... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service from Liz at The Designer Rooms Ayr. Friendly, knowledgeable and very helpful throughout. She made the whole experience easy and enjoyable across our multiple visits and desp... See more

Company replied

Rated 4 out of 5 stars

Felt that the assistant could have been more attentive as she was busy talking to a friend when I was waiting to complete my order. She was nice when I had her attention.

Company replied

Rated 5 out of 5 stars

Partner and I visited the Ayr store today having been to many of the others. Beautiful layout, usual fantastic smell,and extremely helpful staff. Special shoutout to owners who chatted to us like fr... See more


Company details

  1. Furniture Store

Written by the company

The Designer Rooms is a premium independent furniture company based in the United Kingdom, with a long-standing reputation for delivering some of the most innovative and high-quality furniture in the industry. Established in 2010, we have spent over a decade perfecting our craft, and we take great pride in providing our customers with a seamless furniture buying experience. Our commitment to offering contemporary and cutting-edge furniture at comfortable prices is at the heart of our brand. We believe that furniture is more than just a functional item, it's an extension of one's personality and style. That's why our showrooms boast a vast and diverse range of designer sofas, dining and bedroom furniture, as well as an exceptional selection of accessories, pictures, mirrors, and ornaments. We take great care in curating our range of furniture, ensuring that every piece embodies our commitment to comfort, functionality, and style. Our furniture is designed to help transform any space, no matter how big or small, and to add a touch of elegance and sophistication to your home or office. At The Designer Rooms, we understand that shopping for furniture can be overwhelming, which is why our team of experts is always on hand to help you make the best decisions for your needs. Our showrooms offer a relaxing and welcoming atmosphere, allowing you to browse our products comfortably, with ample space and natural lighting to help you visualise how our furniture will look in your space.


Contact info

  • Prestwick Road 86, KA8 8JT, Ayr, Scotland, United Kingdom

  • 01292 502218

4.9

Excellent

TrustScore 5 out of 5

477 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 67% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. Staff always willing to help and not at all pushy, with a genuine interest in making sure the customer gets looked after.
Always pleasant and a vast knowledge about products in the store. Nothing too much trouble.

June 14, 2026
The Designer Rooms - Prestwick Rd logo

Reply from The Designer Rooms - Prestwick Rd

Hi, thank you for your 5 star review of our Kilmarnock showroom. We look forward to seeing you again.

Team DR

Rated 5 out of 5 stars

Ordered 2 lamps

Ordered 2 lamps, and, as promised they arrived in 2 days. Lorraine was most helpful in assisting me to choose the lamps most suitable for my space. I will definitely return to shop some more in the future!

June 1, 2026
Rated 5 out of 5 stars

Excellent customer service from Liz at…

Excellent customer service from Liz at The Designer Rooms Ayr. Friendly, knowledgeable and very helpful throughout. She made the whole experience easy and enjoyable across our multiple visits and despite our very fussy orders! Nothing was too much trouble, and her patience and attention to detail were greatly appreciated. A real credit to the team – thank you! 😊🛋️✨

June 1, 2026
The Designer Rooms - Prestwick Rd logo

Reply from The Designer Rooms - Prestwick Rd

Hi, thank you for your 5 star review. Liz will be very pleased to hear you were happy with her service and we look forward to seeing you again soon in our Prestwick showroom.

Team DR

Rated 5 out of 5 stars

Lovely staff very helpful

Lovely staff very helpful

June 1, 2026
The Designer Rooms - Prestwick Rd logo

Reply from The Designer Rooms - Prestwick Rd

Hi, we appreciate your 5 star review of our Prestwick showroom team. We hope to see you again soon.

Team DR

Rated 5 out of 5 stars

I visited the Ayr showroom today and…

I visited the Ayr showroom today and received excellent service from Lorraine and Liz. Both ladies were informative and extremely helpful in assisting me to purchase new sofas. Pricing was very competitive, and the products are all of the highest quality. I will definitely return!

May 31, 2026
Unprompted review
The Designer Rooms - Prestwick Rd logo

Reply from The Designer Rooms - Prestwick Rd

Hi, thank you for your 5 star review. Lorraine and Liz will be very happy to hear this and we look forward to seeing you again very soon.

Team DR

Rated 5 out of 5 stars

Happy shopper

The girls in prestwick store are so helpful and the furniture is first class.thanks for today girls. I love my big picture ,and mirror . ❤️❤️

May 30, 2026
The Designer Rooms - Prestwick Rd logo

Reply from The Designer Rooms - Prestwick Rd

Hi, thank you for your 5 star review of our Prestwick showroom. The team will be very happy to hear this and we look forward to seeing you again soon.

Team DR

Rated 5 out of 5 stars

I've bought from the Designer Rooms in…

I've bought from the Designer Rooms in Ayr on a number of occasions recently, coffee tables, corner lamp tables, and lamps, all which are of an excellent quality. The staff are really friendly and very helpful making the visit a pleasurable experience.
Special mention to Lorraine Morrison who has attended to me on my last couple of visits.

May 11, 2026

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