Excellent service as always. Staff always willing to help and not at all pushy, with a genuine interest in making sure the customer gets looked after. Always pleasant and a vast knowledge about pro... See more
Company replied
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Excellent service as always. Staff always willing to help and not at all pushy, with a genuine interest in making sure the customer gets looked after. Always pleasant and a vast knowledge about pro... See more
Company replied
Excellent customer service from Liz at The Designer Rooms Ayr. Friendly, knowledgeable and very helpful throughout. She made the whole experience easy and enjoyable across our multiple visits and desp... See more
Company replied
Felt that the assistant could have been more attentive as she was busy talking to a friend when I was waiting to complete my order. She was nice when I had her attention.
Company replied
Partner and I visited the Ayr store today having been to many of the others. Beautiful layout, usual fantastic smell,and extremely helpful staff. Special shoutout to owners who chatted to us like fr... See more
The Designer Rooms is a premium independent furniture company based in the United Kingdom, with a long-standing reputation for delivering some of the most innovative and high-quality furniture in the industry. Established in 2010, we have spent over a decade perfecting our craft, and we take great pride in providing our customers with a seamless furniture buying experience. Our commitment to offering contemporary and cutting-edge furniture at comfortable prices is at the heart of our brand. We believe that furniture is more than just a functional item, it's an extension of one's personality and style. That's why our showrooms boast a vast and diverse range of designer sofas, dining and bedroom furniture, as well as an exceptional selection of accessories, pictures, mirrors, and ornaments. We take great care in curating our range of furniture, ensuring that every piece embodies our commitment to comfort, functionality, and style. Our furniture is designed to help transform any space, no matter how big or small, and to add a touch of elegance and sophistication to your home or office. At The Designer Rooms, we understand that shopping for furniture can be overwhelming, which is why our team of experts is always on hand to help you make the best decisions for your needs. Our showrooms offer a relaxing and welcoming atmosphere, allowing you to browse our products comfortably, with ample space and natural lighting to help you visualise how our furniture will look in your space.
Prestwick Road 86, KA8 8JT, Ayr, Scotland, United Kingdom
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Staff friendly and experienced, I’m always happy with my purchase from designer rooms, beautiful furniture and excellent quality.
Excellent service as always. Staff always willing to help and not at all pushy, with a genuine interest in making sure the customer gets looked after.
Always pleasant and a vast knowledge about products in the store. Nothing too much trouble.

Reply from The Designer Rooms - Prestwick Rd
Super friendly helpful staff and I got exactly what I was looking for !
Ordered 2 lamps, and, as promised they arrived in 2 days. Lorraine was most helpful in assisting me to choose the lamps most suitable for my space. I will definitely return to shop some more in the future!
Excellent customer service from Liz at The Designer Rooms Ayr. Friendly, knowledgeable and very helpful throughout. She made the whole experience easy and enjoyable across our multiple visits and despite our very fussy orders! Nothing was too much trouble, and her patience and attention to detail were greatly appreciated. A real credit to the team – thank you! 😊🛋️✨

Reply from The Designer Rooms - Prestwick Rd

Reply from The Designer Rooms - Prestwick Rd
I visited the Ayr showroom today and received excellent service from Lorraine and Liz. Both ladies were informative and extremely helpful in assisting me to purchase new sofas. Pricing was very competitive, and the products are all of the highest quality. I will definitely return!

Reply from The Designer Rooms - Prestwick Rd
The girls in prestwick store are so helpful and the furniture is first class.thanks for today girls. I love my big picture ,and mirror . ❤️❤️

Reply from The Designer Rooms - Prestwick Rd
Myself and my husband went in and purchased outdoor furniture, Lorraine was amazing and very helpful! She is a credit to the company!
Always a lovely welcome when you arrive in store. Great Customer Service and beautiful furniture and accessories.
Always a great service from staff in The Designer Rooms. They are helpful & knowledgeable about products.
Bought a picture today that ive had my eye on for a while, just love it, glad i bought it.
I've bought from the Designer Rooms in Ayr on a number of occasions recently, coffee tables, corner lamp tables, and lamps, all which are of an excellent quality. The staff are really friendly and very helpful making the visit a pleasurable experience.
Special mention to Lorraine Morrison who has attended to me on my last couple of visits.
A most enjoyable shopping experience with Lorraine in your Prestwick Road store. Lorraine was so friendly and helpful and made our purchase easy. Thank you Lorraine
Absolutely beautiful showroom with lovely helpful staff ..
Great Service and personal attention received at the Ayr Store
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