This was our first time using a direct mail service and the team at Direct Mail Company made it very easy. They liaised with us all the way over different options, answering queries and getting our pu... See more
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I placed a direct mail campaign through Direct Mail which included a DL Leaflet, A4 Letter and an A4 newsletter (12 pages). This was sent to 300 clients. Which they produced in a very timely manner, t... See more
I had 2 projects ongoing at the same time with Direct Mail Company, and neither were straight forward. Katy was extremely helpful and responsive throughout, and I'm very pleased with the results. Th... See more
Katy has been extremely helpful sorting out our direct mail for us. Any changes or requests were always handled quickly and efficiently and she was always readily available to accommodate these for us... See more
Company replied
Company details
Written by the company
The Direct Mail Company is a UK-based mailing house specialising in direct mail marketing, mailshots, postcard campaigns, leaflet distribution, printing, fulfilment, data processing, and postage management. The company provides end-to-end campaign services, from data preparation and printing through to mailing and delivery, serving businesses ranging from SMEs to major national brands. Services Offered Direct Mail Campaigns Mailshots Postcard Marketing Bulk Mailing Door Drops & Leaflet Distribution Data Cleansing & Management Printing & Personalisation Postage Management & Discounts International Mailing Services Why Customers Choose The Direct Mail Company Customers typically select The Direct Mail Company for: Fast turnaround times End-to-end campaign management Competitive postage rates Personalised mailing solutions Support for both small and large-volume campaigns Responsive customer service and project management UK-based direct mail specialists Trusted by national and international brands Full-service campaign management Personalised and data-driven marketing solutions Flexible volumes from small mailings to large-scale campaigns Dedicated customer support from planning through delivery
Contact info
Ropergate House, WF8 1JY, Pontefract, United Kingdom
- 0333 038 3797
- sales@thedirectmailcompany.co.uk
- www.thedirectmailcompany.co.uk
4.7
Excellent
87 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great customer service and competitive pricing
It was an absolute pleasure dealing with Katy, as a small company we produce a large mailshot every year for our brochure and with franking mail rates rising and hidden costs we got rid of our franking machine and didn't know where to turn but the direct mail company made it really simple and easy for us to post out as usual.
March 4, 2025
Unprompted review
Reply from The Direct Mail Company
Many thanks for your excellent review of The Direct Mail Company and the great and simple experience you have had with us, we will pass your lovely feedback on to Katy!
The company gave me a competitive…
The company gave me a competitive quote, picked up the mail and sent it that same day. Would use again.
June 10, 2024
Unprompted review
Reply from The Direct Mail Company
Thank you for your 5-star review, it's great to hear we have competitive pricing and it arrived quickly and you recommend The Direct Mail Company!
Service was prompt and Katy was very…
Service was prompt and Katy was very helpful. Would recommend the company and we will be using them as well.
December 15, 2023
Unprompted review
Reply from The Direct Mail Company
Thank you for your 5-star review and recommending The Direct Mail Company! It's great to hear that you received a prompt service and Katy was very helpful, we will pass this feedback on to her.
Highly recommend
Highly recommend - Katy was brilliant. We had a few problems along the way on our end getting our project together, and she was so helpful and patient, and sorted everything perfectly. Thank you so much!
December 1, 2023
Unprompted review
Reply from The Direct Mail Company
Thank you for leaving us an excellent review and recommending The Direct Mail Company!
Amazing service & communication
Amazing service & communication. Fast turn around time, really helpful -would highly recommend!!
October 7, 2023
Unprompted review
Reply from The Direct Mail Company
Thank you for leaving us an excellent review and recommending The Direct Mail Company!
Highly Recommend
Highly Recommend
Katy was a delight to work with, she cam back to us quickly on all questions and provided a very competitive quote. The job was completed earlier than expected and to a very high standard. I would absolutely work with Katie on our next mailing job.
September 22, 2023
Unprompted review
Great experience
Katy was a great resource and help for my first mailer ever. She gave me detailed requirements and helped me sort out formatting. She was responsive and a great representation of the company. I'd recommend them any time!
October 4, 2023
Unprompted review
Katy Robinson has been a great help
Katy Robinson has been a great help. From quote stage providing advice on format, adjusting quotes for pagination and quantity. To production, keeping us informed on timings and delivery. The print is excellent and we were really pleased with final product. Having produced a LOT of brochures in my time I feel like everything right down to trim was well done. Thank you Direct Mail Company.
September 15, 2023
Unprompted review
Great Service
Great Service, Katy was very response and attentive to our business needs. Nothing was a hassle. Would use again and recommend.
September 26, 2023
Unprompted review
10/10 Service
I highly recommend using The Direct Mail Company for your mail drop needs.
I have used their services for my job twice now and have had a smooth experience from start to finish. Katy is always helpful and quick to respond to any query.
September 10, 2023
Unprompted review
Great service
Great service, and more importantly a seamless process with where our products got delivered where and when we expected
September 12, 2023
Unprompted review
A very professional and reliable…
A very professional and reliable company. Job was booked and delivered within 2 weeks which was beyond our expectations. Great communications throughout. Would recommend.
June 27, 2023
Unprompted review
5-Star Rating for an Exceptional Company
I am thrilled to share my incredible experience with an exceptional direct mail company that has exceeded all expectations. I wholeheartedly recommend this company to anyone seeking a reliable, results-driven partner for their marketing campaigns. Their professionalism, attention to detail, and exceptional customer service have earned them a well-deserved five-star rating.
May 25, 2023
Unprompted review
Great company!
Great company, Katy was very helpful. We had to send over 1,500 invites out within a couple of days. She did everything she could to help us get this done.
Will definitely be using this company again. Thanks!
April 4, 2023
Unprompted review
Wonderful Service!
Wonderful Service!
Katy was a joy to work with due to her quick replies and friendliness.
If you're in need of direct mail services, I would highly recommend them.
March 20, 2023
Unprompted review
Great communication and transparency
We used the direct mail company for a large mail out to a portion of our customers as it was much easier than organising it in-house. Katy's communication was great and she kept me up to date at every stage of the process. We will definitely be looking to use their services in the future
February 24, 2023
Unprompted review
Very helpful staff
Very helpful staff, in particular, Katy organised the printing and distribution of thousands of leaflets on a tight deadline.
October 3, 2022
Unprompted review
this company supported with mailing 600…
this company supported with mailing 600 sites. the quote was extremely competitive and the team were happy to work with our last minute changes and updates to the drafts.
September 2, 2022
Unprompted review
Speedy and Efficient Service
Speedy and Efficient Service
We used The Direct Mail Company for a large mailshot. Turnaround was prompt and the mailshot was sent out same day from approval of proofs. They definitely over delivered. Cost was more effective than doing in house.
August 19, 2022
Unprompted review
2nd Year Running
Have used the Direct Mail Company for our annual brochure send for the last 2 years.
Efficient communication throughout, collection happened as planned and delivered to our audience in the time frame requested.
Will be using again next year,
Pete (PH Sports)
July 8, 2022
Unprompted review
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