The Direct Mail Company Reviews 

88
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

First time customer and despite a few setbacks on our side, The Direct Mail Company were really helpful and delivered a great service.

Company replied

Rated 5 out of 5 stars

This was our first time using a direct mail service and the team at Direct Mail Company made it very easy. They liaised with us all the way over different options, answering queries and getting our pu... See more

Company replied

Rated 5 out of 5 stars

I had 2 projects ongoing at the same time with Direct Mail Company, and neither were straight forward. Katy was extremely helpful and responsive throughout, and I'm very pleased with the results. Th... See more

Company replied

Rated 5 out of 5 stars

Katy has been extremely helpful sorting out our direct mail for us. Any changes or requests were always handled quickly and efficiently and she was always readily available to accommodate these for us... See more

Company replied

Company details

  1. Direct Mail Advertising
  2. Advertising Agency
  3. Promotional Item Store

Written by the company

The Direct Mail Company is a UK-based mailing house specialising in direct mail marketing, mailshots, postcard campaigns, leaflet distribution, printing, fulfilment, data processing, and postage management. The company provides end-to-end campaign services, from data preparation and printing through to mailing and delivery, serving businesses ranging from SMEs to major national brands. Services Offered Direct Mail Campaigns Mailshots Postcard Marketing Bulk Mailing Door Drops & Leaflet Distribution Data Cleansing & Management Printing & Personalisation Postage Management & Discounts International Mailing Services Why Customers Choose The Direct Mail Company Customers typically select The Direct Mail Company for: Fast turnaround times End-to-end campaign management Competitive postage rates Personalised mailing solutions Support for both small and large-volume campaigns Responsive customer service and project management UK-based direct mail specialists Trusted by national and international brands Full-service campaign management Personalised and data-driven marketing solutions Flexible volumes from small mailings to large-scale campaigns Dedicated customer support from planning through delivery


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

88 reviews

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No recent history of asking for reviews

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4.7

All reviews

(88)

18 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Overall great experience

Overall great experience. Polite staff always keeping me updated with the progress of our mail campaign

October 7, 2017
Unprompted review
The Direct Mail Company logo

Reply from The Direct Mail Company

Thank you for your great review and 5-star rating!

Rated 5 out of 5 stars

I'm pleased with the service and value …

I'm pleased with the service and value offered by the Direct Mail Company and plan to keep using them on a monthly basis.

Carly and Myles have always got back to any questions I have very quickly and I would definitely recommend them.

October 4, 2017
Unprompted review
The Direct Mail Company logo

Reply from The Direct Mail Company

Thank you for your great review and recommending The Direct Mail Company!

Rated 5 out of 5 stars

Right first time.

First things first: they did the job properly, first time, exactly as promised. I wanted one letter sent to nearly 500 addresses I provided in a spreadsheet. The proof they sent was right first time.

When my own copy of the letter arrived I was expecting the sort of paper (80 gsm) we use in the office, but their printer was loaded with much better quality stuff.

The phone was answeredby friendly people who knew all the answers to my questions and I thoroughly recommend them.

October 4, 2017
Unprompted review
The Direct Mail Company logo

Reply from The Direct Mail Company

Thank you for your great review and recommending The Direct Mail Company!

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