First time customer and despite a few setbacks on our side, The Direct Mail Company were really helpful and delivered a great service.
Company replied
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See what reviewers are saying
This was our first time using a direct mail service and the team at Direct Mail Company made it very easy. They liaised with us all the way over different options, answering queries and getting our pu... See more
Company replied
I had 2 projects ongoing at the same time with Direct Mail Company, and neither were straight forward. Katy was extremely helpful and responsive throughout, and I'm very pleased with the results. Th... See more
Company replied
Katy has been extremely helpful sorting out our direct mail for us. Any changes or requests were always handled quickly and efficiently and she was always readily available to accommodate these for us... See more
Company replied
Company details
Written by the company
The Direct Mail Company is a UK-based mailing house specialising in direct mail marketing, mailshots, postcard campaigns, leaflet distribution, printing, fulfilment, data processing, and postage management. The company provides end-to-end campaign services, from data preparation and printing through to mailing and delivery, serving businesses ranging from SMEs to major national brands. Services Offered Direct Mail Campaigns Mailshots Postcard Marketing Bulk Mailing Door Drops & Leaflet Distribution Data Cleansing & Management Printing & Personalisation Postage Management & Discounts International Mailing Services Why Customers Choose The Direct Mail Company Customers typically select The Direct Mail Company for: Fast turnaround times End-to-end campaign management Competitive postage rates Personalised mailing solutions Support for both small and large-volume campaigns Responsive customer service and project management UK-based direct mail specialists Trusted by national and international brands Full-service campaign management Personalised and data-driven marketing solutions Flexible volumes from small mailings to large-scale campaigns Dedicated customer support from planning through delivery
Contact info
Ropergate House, WF8 1JY, Pontefract, United Kingdom
- 0333 038 3797
- sales@thedirectmailcompany.co.uk
- www.thedirectmailcompany.co.uk
4.7
Excellent
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
We have used their services for 4 years…
We have used their services for 4 years and we get a faultless service. Most importantly we find our mail is delivered on time and of the highest print quality.
We mainly use mailshots to promote our boilers and they work every time.
Highly recommended by us from Midlands Boilers.
January 21, 2020
Unprompted review
Reply from The Direct Mail Company
Thanks for your great review MJR :)
Faultless
Our monthly order is delivered on time every month without fault. Myles makes the process faultless and is always on hand to help
November 26, 2019
Unprompted review
Reply from The Direct Mail Company
Thank you Sean, always great working with you every month
100% would recommend this company
100% would recommend this company, excellent service
November 26, 2019
Unprompted review
Reply from The Direct Mail Company
Thank you for your 5-star review and recommending The Direct Mail Company!
Great company used quite a few times…
Great company used quite a few times now. Excellent service definitely would recommend
November 26, 2019
Unprompted review
Reply from The Direct Mail Company
Thank you for leaving us an excellent review and recommending The Direct Mail Company!
Reply from The Direct Mail Company
Thank you for your 5-star review, we appreciate your feedback.
Used for a door drop
Used for a door drop, excellent service would recommend.
November 26, 2019
Unprompted review
Reply from The Direct Mail Company
Thank you for your great review and recommending The Direct Mail Company!
Used to send both advertising mail &…
Used to send both advertising mail & used for door drops. Delivered on time and good response from our leaflet drop so we know that it was definitely delivered too.
November 26, 2019
Unprompted review
Reply from The Direct Mail Company
Many thanks for your excellent review of The Direct Mail Company!
Used for bulk postage
Used for bulk postage, delivered on time as expected.
November 26, 2019
Unprompted review
Reply from The Direct Mail Company
Thank you for leaving us an excellent review!
Great service for our annual mailing
Great service for our annual mailing for upcoming Black Friday promotions. Thanks to James for
Making it easy every year.
October 31, 2019
Unprompted review
Reply from The Direct Mail Company
Thank you for your 5-star review, we appreciate your feedback.
Mailing of 150,000
Perfect, we mailed 150,000 to our Home Cover prospects and everything went smoothly. Such a pleasure to deal with Myles and his team. Thank you.
October 31, 2019
Unprompted review
Reply from The Direct Mail Company
Thank you for your 5-star review, we appreciate your feedback.
Mailed on time as planned
Mailed on time as planned. Will be sure to use again in the future.
October 31, 2019
Unprompted review
Reply from The Direct Mail Company
Thank you for leaving us an excellent review!
Complete failure to deliver or to…
Complete failure to deliver or to answer calls.
Having used this company 12 months ago with great success, I can only assume they have been taken over by unscrupulous people.
Letters we ordered have still not arrived two weeks later. There is not reply from them. You get through to some kind of phone bank who say: 'Myles is unavailable' or 'Chloe is unavailable' and no-one rings back
October 22, 2019
Unprompted review
SCAM
SCAM - no reply to emails or calls - they take money and DO NOT DELIVER
October 17, 2019
Unprompted review
We used them to send out an important…
We used them to send out an important piece of mail, however it did not arrive with the recipients until almost two months later. Despite numerous calls they will not respond to our compliant 'Myles' is never in apparently.
August 12, 2019
Unprompted review
We used The Direct Mail Company to mail…
We used The Direct Mail Company to mail our latest magazines and it was a great success. Would recommend and use again.
July 28, 2019
Unprompted review
Reply from The Direct Mail Company
Thank you for leaving us an excellent review and recommending The Direct Mail Company!
Great service and easy to deal with
Great service and easy to deal with. Recently sent a 10,000 mailing and the process went smoothly from start to finish. Will be using The Direct Mail Company for my future mailing campaigns.
July 26, 2019
Unprompted review
Reply from The Direct Mail Company
Thank you for your 5-star review, we appreciate your feedback.
Christmas Card mailing
Ordered Christmas cards through The Direct Mail Company for a number clients
They have been printed & posted & I have received excellent communication throughout. Thanks Again.
December 14, 2018
Unprompted review
Reply from The Direct Mail Company
Thank you for leaving us an excellent review!
We used the company for design of an A6…
We used the company for design of an A6 advert card and postage.
We were told initially that A6 could be posted, then we had to change to A5 (at no extra cost) as the company struggled with the postage marking. None of our known contacts received the card and we believe postage had failed. Company explained that postage can't be traced, so we never found out if the advert card reached any of our prospects.
June 13, 2018
Unprompted review
Reply from The Direct Mail Company
Hi Teodora,
Thank you for your feedback sorry you are not happy with the service you received. We were advised your job was received and processed as expected, but unfortunately due to the nature of unsorted mail we are unable to track the postage.
Apologies again for this.
Excellent service and quality
The quality of the service and the quality of the work they did for us was excellent. Communication was great and the people we dealt with very friendly. They were really good value for money and we will use them again in future when we have marketing letters to send.
June 13, 2018
Unprompted review
Reply from The Direct Mail Company
Hi Daniel,
Thank you for taking the time to leave us a 5 star review! We are delighted you are happy with the service you received and look forward to working with you on future mailings.
Great results.
At last! An honest marketing company that didn't give me any sales patter, just results. Louise is a credit to your company.
Would highly recommend.
Andy
October 13, 2017
Unprompted review
Reply from The Direct Mail Company
Thank you for your great review and recommending The Direct Mail Company!
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