The Embroidery Barn Reviews 

403
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Super lovely staff here - love buying from them, wait times are no longer than regular printing services (so i've found) and embroidery lasts long. One time they got an order a little 'wrong' and sen... See more

Company replied

Rated 4 out of 5 stars

Rosie was really helpful trying to sort out the best result for my logo which has varying shades and was hard to achieve with embroidery. She even tested a print version to see how that would go. Ros... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! The Embroidery Barn were able to help us out last minute when another supplier let us down meaning we had our branded Matchbox Film Co beanies on time for a shoot in Iceland, keepin... See more

Rated 5 out of 5 stars

Rosie has been really helpful with some questions I've had and very responsive via email. She re-samplled embroidery in new colours until I was happy :) Already placing my next order! Also, love t... See more

Company replied

Company details

  1. Custom T-Shirt Store
  2. Printed Clothing Store

Information provided by various external sources

Providing the highest quality Embroidery & Printing since 1998 ✂️


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

403 reviews

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4.5

All reviews

(403)

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Rated 5 out of 5 stars

Top badged clothing

Good selection of clothing,very helpful and knowledgeable staff when phoning and quality products.

February 6, 2023
The Embroidery Barn logo

Reply from The Embroidery Barn

We are so pleased to hear that you were happy with the service form us at The Barn, we look forward to working with you again.

Rated 5 out of 5 stars

Customised embroidery made affordable & easy

I was incredibly impressed with my experience with TEB from start to finish. The team was responsive, the process was easy (the hardest part was posting the items to be embroidered) and it was super fast!
Really good quality embroidery at an affordable price.
Very pleased and highly recommend !!

February 2, 2023
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Reply from The Embroidery Barn

Thank you!

Rated 5 out of 5 stars

Good

Very good service

January 6, 2023
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Reply from The Embroidery Barn

Thank you!

Rated 5 out of 5 stars

Order was picked up very quickly after…

Order was picked up very quickly after it was placed and the process was smooth. We had one issue with it when we received it which was resolved in just a couple of days, we really appreciated that!

My only feedback is that it would be very helpful to receive a rough estimate of when an order is expected to be completed once it's placed - I am not sure if I should assume 3 weeks apply to everything or just my first order.

Thanks again, products came out fantastic!

January 25, 2023
Rated 3 out of 5 stars

Lovely communication with super nice…

Lovely communication with super nice people. However the order took so long to complete.

December 20, 2022
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Reply from The Embroidery Barn

Hi Jane, thank you for your feedback, it was great to work with you! Our lead time for embroidery/print is 3-4 weeks once your sample is approved. I hope this is helpful for future orders.

Rated 5 out of 5 stars

Phoebe was very attentive and explained…

Phoebe was very attentive and explained everything in detail that we needed to do to get the product right.
Thank you

December 21, 2022
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Reply from The Embroidery Barn

Thank you, so lovely to hear from you. We are so pleased you got what you wanted/needed, and will look forward to working with you in the future!

Rated 5 out of 5 stars

Brilliant service

Brilliant service, beautifully made, professional embroidery. Great service and beautiful place!

December 22, 2022
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Reply from The Embroidery Barn

Hi Charlotte, thank you so much for your feedback. We look forward to working with you again in the future!

Rated 5 out of 5 stars

We needed some special pieces before…

We needed some special pieces before Xmas and you this time of year can be crazy but, The guys at Embroidery Barn came through and got us what we needed wel within time.

Thanks guys 🙂

December 1, 2022
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Reply from The Embroidery Barn

Hi guys! thank you, so great to hear that you were happy with your order and timeframe. We look forward to working with you again.

Rated 5 out of 5 stars

Great customer service and smooth…

Great customer service and smooth process from enquiry to delivery.
Really happy with the quality of embroidery and garments.

December 3, 2022
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Reply from The Embroidery Barn

Thank you so much for your feedback. It's so great to hear that we are doing a good job for our customers. We hope to work with you again in future

Rated 5 out of 5 stars

Great quality

November 16, 2022
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Reply from The Embroidery Barn

Thank you! That is all we want, good quality and service for our customers!

Rated 5 out of 5 stars

Commissioned a sweater for a friend

Commissioned a sweater for a friend, she absolutely loved it. The staff was friendly, communicative and so helpful. Overall made whole process a breeze!

November 25, 2022
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Reply from The Embroidery Barn

This was an absolute pleasure to do, a really fun one! We hopefully will get to work with you again in the future!

Rated 5 out of 5 stars

Excellent service

Very friendly service and nothing is too much trouble. Orders are dealt with promptly and notification of arrival time is always given. I wouldn’t hesitate to recommend this company

November 18, 2022
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Reply from The Embroidery Barn

Thank you so much for your feedback. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Absolute professionalism with a warm…

Absolute professionalism with a warm and friendly approach.

September 1, 2022
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Reply from The Embroidery Barn

Hi Tim, thank you for this, it is so lovely to hear our customers happy with the service we provide. We hope to work with you again!

Rated 5 out of 5 stars

Excellent

Excellent, quick and friendly purchase.

October 10, 2022
The Embroidery Barn logo

Reply from The Embroidery Barn

Thank you! We look forward to working with you again.

Rated 5 out of 5 stars

Excellent quality work

Excellent quality work. I am very pleased with the logos on my shirts. Good choice of colour and promptly completed.

October 3, 2022
The Embroidery Barn logo

Reply from The Embroidery Barn

Thank you! This is great to hear, and we look forward to working with you in the future.

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