Super lovely staff here - love buying from them, wait times are no longer than regular printing services (so i've found) and embroidery lasts long. One time they got an order a little 'wrong' and sen... See more
Company replied
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See what reviewers are saying
Rosie was really helpful trying to sort out the best result for my logo which has varying shades and was hard to achieve with embroidery. She even tested a print version to see how that would go. Ros... See more
Company replied
Fantastic service! The Embroidery Barn were able to help us out last minute when another supplier let us down meaning we had our branded Matchbox Film Co beanies on time for a shoot in Iceland, keepin... See more
Rosie has been really helpful with some questions I've had and very responsive via email. She re-samplled embroidery in new colours until I was happy :) Already placing my next order! Also, love t... See more
Company replied
Company details
Information provided by various external sources
Providing the highest quality Embroidery & Printing since 1998 ✂️
Contact info
Unit 10, Herringston Barn, DT2 9PU, Dorchester, United Kingdom
- 01305 251659
- hello@theembroiderybarn.co.uk
- www.theembroiderybarn.co.uk
4.5
Excellent
403 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Anniversary gift produced beautifully
I wanted an embroidered bed set for my 2nd wedding anniversary as it is cotton and The Embroidery Barn didn’t disappoint! Working with me on my design and accommodating my colour requests and doing it all in perfect time! Thank you
August 29, 2022
Reply from The Embroidery Barn
Thank you so much for your lovely review, it was such a pleasure to do this for you! We hope you enjoyed your anniversary.
Excellent embroidery
Embroidery on our t-shirts is excellent and very professional. The polo shirts are smaller than expected.
August 24, 2022
The worst customer service I have ever…
The worst customer service I have ever experienced, poor communication, poor quality of product, and they didn't deliver the full order that I had placed & paid up front for. Terrible experience, would not recommend using, especially if you care about the quality of the product and/or need the products for a specific deadline.
August 7, 2022
Great leavers hoodies
This is the second year that we have used the Embroidery Barn for our leavers hoodies. We have been really impressed with the quality and price of their products - our children love them. They have been very helpful with changes throughout.
August 5, 2022
Reply from The Embroidery Barn
We are so happy that you are impressed with our quality and price, but more importantly, happy the children love them. We look forward to working with you again.
Fantastic skilful work
Fantastic skilful work, great personal customer service throughout the process (hand held) which was really appreciated = very pleased customer who will return.
Big thanks
July 8, 2022
Reply from The Embroidery Barn
Thank you so much for your review,not only about our skilled production but customer service. We love working with the customer from idea, to production. We look forward to working with you again.
Love!!
Fab contact throughout, accommodating my requests for change and the quality and outcome of my vision come true is beyond amazing !
June 24, 2022
Absolutely thrilled with our organic…
Absolutely thrilled with our organic cotton hoodies and sweatshirts. Lovely quality clothing and embroidery was done to perfection. We were on a tight timeline and they really pulled out all the stops to get our order ready for us. Would highly recommend. Thanks so much, Nancy and the OTC team
June 23, 2022
Reply from The Embroidery Barn
We are so pleased you were thrilled with the organic cotton hoodies and sweatshirts, and grateful to our production team here ensuring our customers get what they need, when they need them!
Rosie was so patient with me despite…
Rosie was so patient with me despite delays and hitches. May God Bless her.
Phelix
June 7, 2022
Reply from The Embroidery Barn
Thank you Phelix! It was my pleasure, that's what we are here for.
Reply from The Embroidery Barn
Thank you! Great to hear our team helped your process of working with the Embroidery Barn.
Reply from The Embroidery Barn
Thank you so much. This means a lot to us, our team work hard to make sure all of our customers are looked after from start to finish, so everyone here at The Embroidery Barn will be so pleased to hear this!
Great service as always!
The Embroidery Barn are always so helpful and professional. They did an excellent quick turn around embroidered company business logo for me on a Gillette I already had, and which people are already noticing so thank you!
May 24, 2022
Reply from The Embroidery Barn
This is great to hear! and fantastic your Gillet is getting some attention for your business.
Fantastic service,with high quality…
Fantastic service,with high quality clothing.
Thank you guys.
May 24, 2022
Reply from The Embroidery Barn
Thank you for your review! The quality of our clothing is of the highest priority here so it's great to hear this.
Great quality t-shirts, tight turnaround
Great quality t-shirts, timely printing and embroidery. Rosie and the team worked really hard to complete the job in a short time frame and communicate the process as well. The online system works well and is clear and easy to follow.
May 18, 2022
Reply from The Embroidery Barn
This is great to hear, thank you! Especially that our online system is working well for you. We want the process of working with the Embroidery Barn to be as easy as possible for the customer.
Very friendly team and incredibly…
Very friendly team and incredibly helpful throughout the ordering process. Highly recommend.
May 10, 2022
Reply from The Embroidery Barn
So happy to hear the team here were helpful! Thank you.
Amazing service
Amazing service.
Rosie was amazing and so helpful getting everything sorted in a short space of time and was completed by the deadline given .
Very pleased on the look and material used.
Have always use them in the past and will continue to in the future.
April 27, 2022
Reply from The Embroidery Barn
Thank you so much for your review, we look forward to working with you again!
Rosie has been really helpful
Rosie has been really helpful with some questions I've had and very responsive via email. She re-samplled embroidery in new colours until I was happy :)
Already placing my next order!
Also, love the sustainability ethos as this fits in perfectly with my brand ethics at Hachure Active
April 19, 2022
Reply from The Embroidery Barn
It was great to work with you guys! The sampling is a really important part of the process here, ensuring the customer gets exactly what they have imagined is a priority, so this is great to hear.
Reply from The Embroidery Barn
Thank you! It's so great to hear that the service we are providing from the start of your order with us, to the finish, is professional and speedy.
Unfortunately
Unfortunately
The shirts where not correct piping
Also writing on the rear was different from my last order.
Plus no response to my email
April 11, 2022
Great friendly service
Great friendly service, communicated throughout the process and a good product delivered on time. Thank you
April 5, 2022
Reply from The Embroidery Barn
we are so glad you were happy with our communication during the order process, thank you for your review!
Reply from The Embroidery Barn
Great to hear this, thank you very much!
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