The Embroidery Barn Reviews 

403
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Super lovely staff here - love buying from them, wait times are no longer than regular printing services (so i've found) and embroidery lasts long. One time they got an order a little 'wrong' and sen... See more

Company replied

Rated 4 out of 5 stars

Rosie was really helpful trying to sort out the best result for my logo which has varying shades and was hard to achieve with embroidery. She even tested a print version to see how that would go. Ros... See more

Company replied

Rated 5 out of 5 stars

Fantastic service! The Embroidery Barn were able to help us out last minute when another supplier let us down meaning we had our branded Matchbox Film Co beanies on time for a shoot in Iceland, keepin... See more

Rated 5 out of 5 stars

Rosie has been really helpful with some questions I've had and very responsive via email. She re-samplled embroidery in new colours until I was happy :) Already placing my next order! Also, love t... See more

Company replied

Company details

  1. Custom T-Shirt Store
  2. Printed Clothing Store

Information provided by various external sources

Providing the highest quality Embroidery & Printing since 1998 ✂️


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

403 reviews

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4.5

All reviews

(403)

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Rated 5 out of 5 stars

I wanted a childhood poem embroidered…

I wanted a childhood poem embroidered to frame, and The Embroidery Barn have been outstanding from start to finish. Their communication has been excellent and they have done exactly as I asked. I don’t think it was something they had done very often, if at all but I was extremely pleased with the result, even though it had one spelling mistake. . . . They have been very professional and will happily rectify the error. Fantastic service! Thank you to all involved! I would definitely recommend these guys.

December 29, 2021
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Reply from The Embroidery Barn

Thank you so much for your review, we really enjoyed bringing this order to life. We are so pleased that you are happy with this.

In regards to to spelling error, we apologise about this and have now sent you a replacement of the poem.

Please do let us know if you need anything, its been a pleasure!

Rated 5 out of 5 stars

Great service

Great service. A small company that goes to great lengths to make their customers happy. I have used them before and will be very happy to again.

December 4, 2021
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Reply from The Embroidery Barn

Hey, thank you so much for your kind review, so glad to hear you had good experience with us. Please do let us know if you need anything else, and have a lovely festive holiday!

Rated 5 out of 5 stars

Great service

A great service as always, products are perfect. BA

November 30, 2021
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Reply from The Embroidery Barn

Hey, Great to hear this, we are glad you are happy with the garments! Thank you.

Rated 4 out of 5 stars

Good quality badge but only 4 stars as…

Good quality badge but only 4 stars as postage which was expensive took a long time

November 29, 2021
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Reply from The Embroidery Barn

Hey, apologies about the delivery time!! We are pleased you were happy with the embroidered badge though. Thank you for your order.

Rated 5 out of 5 stars

OUTSTANDING

The Service from the Embroidery Barn was second to none! They kept me updated on my order every step of the way! The quality is outstanding, they are local and we will definitely be using them again!

November 14, 2021
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Reply from The Embroidery Barn

Hey, thank you so much for your kind review, we are so glad that you were happy with your experience! Do let us know if you need anything and we will be happy to help. Thanks

Rated 5 out of 5 stars

Lovely company & great value for money

Lovely company, such speedy service and great value for money. Thanks for great service and fab looking clothing!

November 9, 2021
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Reply from The Embroidery Barn

Thank you so much for taking the time to write this lovely review! Great news to hear this!

Rated 3 out of 5 stars

Good quality customisation

Good quality customisation

The team were very helpful in getting our items customised with embroidery in a short time however there were a few miscommunications which was a bit stressful.

We asked for embroidery on the front and back multiple times and we only got embroidery on the front - by the time they realised we asked for both there was not enough time to do both which I understand but it did make things a bit trickier.

November 8, 2021
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Reply from The Embroidery Barn

Hey, thank you so much for the review we are so pleased that you are happy with the quality of the embroidery. Apologies about the miscommunication leading to this, please do let us know if you need anything in the future and we would be happy to help.

Rated 5 out of 5 stars

School uniform

A fantastic service and great quality items. Thank you.

October 30, 2021
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Reply from The Embroidery Barn

Hey Samantha,
Thank you so much for leaving this kind review! Hope we speak again soon.
Thanks

Rated 5 out of 5 stars

Fantastic service and quality

Fantastic service and quality - glad we went with the Stanley Stella range. Thank you

October 24, 2021
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Reply from The Embroidery Barn

Hey, Great to hear you love Stanley Stella as much as we do! Thank you very much for your kind review.

Rated 1 out of 5 stars

As bad as it gets

Ordered uniform in July eventually received it in October after numerous calls and emails and getting the school involved.

Either very badly run with a low competence or the communications they sent weren’t entirely honest. Neither being qualities you need in a company.

October 24, 2021
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Reply from The Embroidery Barn

Hey, I can only apologise about this and we are doing our best to get our lead times down due to the pandemic, fuel shortage and Brexit this has caused some issues that are starting to flatten out now. We do hope that we can resolve this with you in the future. Many thanks for the feedback, have a good day!

Rated 5 out of 5 stars

Perfect customer service

Perfect customer service, really enjoyed my experience shopping with the lovely ladies

October 20, 2021
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Reply from The Embroidery Barn

This is what we love to hear! Thank you so much for the review, please do let us know if you need anything in the future.

Rated 5 out of 5 stars

Very good quality workmanship

Very good quality workmanship, great communication with the company and customers.

October 16, 2021
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Reply from The Embroidery Barn

Hey Lee, thank you very much for your review, we really appreciate this and so glad that you were happy with your purchase!

Rated 5 out of 5 stars

Quality masks

Ordered masks for our children and grandchildren who live in the USA for the second time. The first time we ordered as we specifically wanted a mask with the Union Jack on one side and the Stars and Stripes on the other. Our daughter loved them especially the quality and the fit. Apparently they do not itch so we had to put in a second order. Great customer service too. Could not be more pleased.

October 3, 2021
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Reply from The Embroidery Barn

Hey Eileen, Thank you so much for your review. We are so glad to hear that you and your daughter liked the masks! It was a pleasure to make these for you, please do let us know if you need anything else

Rated 5 out of 5 stars

Good product

Good, higher-end quality product.

September 21, 2021
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Reply from The Embroidery Barn

Hey, thanks so much for the review!

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. My item was complete and ready to collect exactly on time. The T Shirt is great quality and the embroidery is first class. Thank you.

September 20, 2021
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Reply from The Embroidery Barn

Hey André, this is great to hear, we are so glad you were pleased with your t-shirt and the service. Give us a shout if you ever need anything else. Thanks !

Rated 5 out of 5 stars

Great service!

Rosie is very helpful getting your design the way you want it and the finished product turned out great! Will be ordering again :)

September 15, 2021
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Reply from The Embroidery Barn

Hey Devin, we are so glad you felt this way! Let us know if you need anything at all, thank you!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, lovely items for my daughter, highly recommend!

September 12, 2021
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Reply from The Embroidery Barn

Hey Tracy, thank you very much for your review! We are so glad that you were happy with the order.

Rated 5 out of 5 stars

Excellent Service And Products

I ordered four T-shirts for to show our business logo at events and markets. The Embroidery Barn were very helpful with providing advice regarding choice of fabric and sizing and helped us through the whole process.
When the T-shirts arrived, we were really pleased with them and the sizing was excellent. The printing was of a high standard and the fabric was great quality.
Their after sales service was also very good.

We will definitely shop with them again!

Wendy (redpandatrading.com)

August 26, 2021
Rated 5 out of 5 stars

Embroidered name on jacket

I had to get some embroidery done quickly and no one in my local area was prepared to do it because the order was too small .I googled on-line embroiders and found Embroidery Barn ..called them and with no hesitation they would do the work no matter how small the order .Turn around was very quick within a few days .I would recommend these people because of their efficiency and helpfulness to the customer and the quality of their work

August 24, 2021

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