Well, where do I begin with the Kaabo Matis 10 Lite? Let's just say, it's been quite the rollercoaster ride – emphasis on the coaster part. Firstly, let's talk about their stellar customer se... See more
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Is the best seller i am from belgium i receive in 7days. they are really more serious than the seller from my country. I advise 100% Un des meilleurs vendeur j'ai reçu en 7j le magasin à payer les... See more
Company replied
Delivery Quick but it’s the wrong Scooter. I didn’t realise, Yes it is a Mantis 10 but is it Lite ( Didn’t feel it ) Plus no sign of V2 being the latest Mantis 10. Then until putting it togethe... See more
Kaabo Matis 10 800w eco plus Item received looks good haven’t actually used it yet, firstly I would like to thank Brett for amazing customer service and for being honest and patient answering q... See more
Company replied
Company details
Written by the company
The E-Scooter Co. is a leading UK Personal Electric Vehicle retailer in the UK, stocking the very best electric scooters and accessories in the market. We pride ourselves on our outstanding customer service and aim to support our customers and their needs. TrustPilot reviews are extremely important to us as we want to make sure that we continue to provide the very best experience and customer service. All reviews are greatly appreciated.
Contact info
Orchard Business Park, Forsyth Rd, Woking , GU21 5SB, Surrey , United Kingdom
- 020 4538 8475
- orders@theescooterco.com
- www.theescooterco.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Polite & honest customer service🤝
Polite & honest customer service🤝
Quick prompt Delivery no issues at all
Amazing Kaabo Scooter⚡
Very happy Customer
Well done staff 🙏

Reply from The E-Scooter Co.
I purchased my scooter from the…
I purchased my scooter from the E-SCOOTER Ko they were very helpful and excellent in their service one of my brakes cable came a little bit loose in the package and when I was pressing the break it was a bit spongy straight away they sent me out a brake bleeding kit and it solved the problem excellent service I would recommend them hundred percent winston

Reply from The E-Scooter Co.
Excellent service I bought a ex demo… Kaabo mantis 10
Excellent service I bought a ex demo Kaabo mantis 10 in black it came brand new still I was expecting some sort of wear and tear or signs of use but it was all still Plastic wrapped the scooter is amazing nippy off the mark at hits 30mph on a really dry weather conditions but not so good conditions it still hits 27/8mph I’m 11.5 stone in weight I would defo recommend this company and the scooter for any new riders wanting a little more speed also the breaks are awesome on this scooter

Reply from The E-Scooter Co.
Great Service and prompt delivery.
Great Service and prompt delivery.
Would Highly Recommend.

Reply from The E-Scooter Co.
Ordered wolf x plus and it only lasted…
Ordered wolf x plus and it only lasted eight miles before the battery was empty asked to return and was told I could not get a full refund due to over test mileage? Terrible company do not buy from them !

Reply from The E-Scooter Co.
Very good quality it's a nice ride
Very good quality it's a nice ride but it only goes 22 mils an hour but it's good for money

Reply from The E-Scooter Co.
I have now bought my second e scooter…
I have now bought my second e scooter from theescooterco .I had a little issue with second scooter, I phoned and spoke to Brett ,He quickly resolved the issue🖒🖒.I would buy from again .Many thanks

Reply from The E-Scooter Co.
Great for taking your money for a new…
Great for taking your money for a new escooter, but dreadful customer service.

Reply from The E-Scooter Co.
Excellent service from this company I…
Excellent service from this company I received.
I have to Thank Brett and the manager for giving me a good deal on the scooter I purchased next day delivery helped alot. I recommend anyone buying scooters to check these guys out.

Reply from The E-Scooter Co.
They are fast in answering and…
They are fast in answering and repairing but really disappointing with the lack of care to pack my product, hence it returned damaged and I haven’t received an apology about it.

Reply from The E-Scooter Co.
Very quick delivery and a great product…
Very quick delivery and a great product for the price I love my e-scooter

Reply from The E-Scooter Co.
Kaabo Mantis 10 Lite
Quick and helpful team when purchasing my scooter. Happy with it. Wasted so much money on other scooters and brands which I deeply regret but the Kaabo Mantis 10 Lite from E-Scooter Co is definitely the one. Thank you 😊

Reply from The E-Scooter Co.
I ordered the mantis 10 lite.
The scooter is soo good and best in its class for the money . Also the service from this website it’s honestly amazing.

Reply from The E-Scooter Co.
Brought the scooter for my son for…
Brought the scooter for my son for Christmas. Delivery was speedy and uncomplicated. My son is delighted with the scooter. Really fast, amazing brakes, sleek design and really easy to set up and use with front and rear lights. Brilliant scooter and excellent value for money.
Thank you so much.

Reply from The E-Scooter Co.
E-SCOOTER what a super efficient…
E-SCOOTER what a super efficient Escooting approved KAABO DISTRBUTOR you are for all KAABO'S Escooter sales. Initially, I was very skeptical about them when I was browsing the Internet for my Xmas online Shopping. I was hunting for some hot deals on KAABO WOLF KING GT 72V 2000W ×2 as I Imissed out during the Black Friday Sales Discount. Could you believe somewhere along the line, E-SCOOTER was still offering their LATE BLACK FRIDAY DEAL PLUS AN ADDITIONAL GIVE AWAY XMAS DISCOUNT too. Hence, I decided to buy 2 KAABO WOLF KING GT. I bought them and paid them after 12pm on Friday the 10th in the night. They don't work weekend. THEY GURANTEED THAT ANY ORDER PLACED BEFORE 12PM WORKING DAYS IN THE WEEK, FREE DELIVERY WAS ASSURED AND WILL GET TO MY DOORSTEP THE FOLLOWING DAY. DESPITE MY INABILITY TO ORDER BEFORE 12PM FRIDAY, NOW SKIP THE WEEKEND, AS THEY ARE ALWAYS OFF WORK THEN, BUT WOW MONDAY 13TH! AS THEY INSTTANTLY PROCESSED ALL MY ORDERS AND HAVE THEM INSTANTLY DELIVERED AT MY DOORSTEP VIA FEDEX PRECISELY AT 10.58AM. THEIR CUSTOMER SERVICE ON THE PHONE TOO WAS SUPER EXCELLENT. . FOR EXAMPLE, I RANG THEM FOR SOME ENQUIRIES AND ALL OF A SUDDEN CHANGE MY MIND AS I WAS RINGING AND CUT MY RINGING THEM AND SO, I DROPPED THE PHONE. GUESS WHAT? THEY RANG BACK TO CHASE MY CALL! IS NT THAT GREAT FOR A VERY GOOD EXCELLENT CUSTOMER SERVICE. FAIR TO SAY THAT ALL THE THE TWO DELIVERIES CONTENT OF MY CONSIGMENTS TOO, WERE ALL INTACT. AND NO COMPLAINTS FILED BY MEAND NO DAMAGES TOO EITHER. This so amazing. I would therefore commend their good and care customer services to any of their future Byers.
From now on, instead of shopping directly with KAABO UK BRANCH, I THINK I WILL RATHER IN FUTURE STICK WITH THIS GUYS. THEY ARE EXACTLY WHAT THEY SAY THEY ARE TO THE PUBLIC.
THEREFORE I SAY TO E-SCOOTERS, THANK YOU FOR YOUR GOOD EXCELLENT CUSTOMER SERVICE AND ALSO FOR THE GREAT BIG XMAS DISCOUNT BENEFITED FROM YOU.
WITH THIS KIND GESTURE, IT JUSTIFIES MY
AWARDING YOU 5 BIG STARS.
BEST WISHES.
A.BRIGGS

Reply from The E-Scooter Co.
Scooter arrived on time so happy with…
Scooter arrived on time so happy with it all working good really fast love it

Reply from The E-Scooter Co.
Deceptive discounts
I've tried to buy a discounted scooter on their website but despite multiple attempts my order is always rejected without any explanation even if the payment has been properly been made.
I'm wondering if they don't place false discounts that are impossible to buy.
Edit: Some of my orders were marked as fraudulent, even after calling the customer service and asking what mean of payment could be accepted and not tagged as fraudulent (I've tried PayPal, Amex and Visa without success). Also a friend of mine placed the same order and his order got rejected as well... I'm wondering about the criterias of this shop to tag payments as fraudulent...
-----
J'ai essayé d'acheter un scooter en promo sur leur site web mais malgré plusieurs tentatives, ma commande est toujours rejetée sans aucune explication même si le paiement a été correctement effectué.
Je me demande s'ils ne font pas de fausses remises impossibles à acheter.

Reply from The E-Scooter Co.
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