The Garden Office Reviews 

363
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Time Wasters. I asked if they were interested in some maintenance work on my 6 year old 30 sq m garden room. They asked for photos, I sent them, no response, so I chased, and received an arrogant 'th... See more

Company replied

Rated 5 out of 5 stars

Clever designs, within permitted development rules and below the building regs threshold. We had to level the land beforehand, and GR put the foundations and building in place in 5 days, despite rubb... See more

Rated 2 out of 5 stars

I bought an office in 2020 and it is awesome - the sales & installation was great and the office is fabulous. The reason for my low stars review is after care - the handle on my doors broke and tod... See more

Company replied

Rated 5 out of 5 stars

The whole process from our first (and second) visit, to the plan and installation was faultless. The build crews, without exception, were punctual, friendly, efficient and tidy - what you might want,... See more

Company details

  1. Garden Building Supplier

Written by the company

The Garden Office was founded in 2006 as part of the first wave of the home working revolution.


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2.5

Poor

TrustScore 2.5 out of 5

363 reviews

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2.5

All reviews

(363)

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Rated 5 out of 5 stars

Top quality level of finish

It was a pleasure to deal with this company, not only were the office staff friendly and efficient but the installation team were as well.
Really happy with the garden room ,exactly what I expected, top quality.
Many thanks , Kath and Jon Wright

May 29, 2021
Rated 5 out of 5 stars

Well worth the wait

My garden den project was outstanding from start to finish. Yes, I had to wait six months for it to be delivered - but the finished result is well worth the wait. At all stages of the process (showroom visit, survey, groundwork, build, electrical) the staff were excellent. And having the same person available as a personal contact, all the way the project, is perfect.

April 26, 2021
Rated 5 out of 5 stars

Amazing product and customer care

Green Retreats were amazing from start to finish. Excellent communication throughout the process, especially from our project manager Rachel. We are delighted with our new Garden Room and thank you to Green Retreats for making the process so seamless.

April 23, 2021
Rated 5 out of 5 stars

Green Retreats made our ideas a reality…

Green Retreats made our ideas a reality approaching the project in a professional, friendly and reassuring way from the first moment to the last. The showroom is a huge asset - a visit is a must. It makes visualising what can be done and creating that vision much easier. It also means you know exactly what you're going to get - no surprises or disappointments. The software for creating and pricing your room is very quick and easy to use, so you can play around with different ideas at the touch of a button. Everyone we dealt with was helpful and friendly - and if they didn't have an immediate answer, they would double check and come back to us; nobody pretended to know what they didn't and everyone took great care to be accurate. All the teams involved with the build were a pleasure to have on site, continuing the friendly and professional ethos. Snagging was dealt with quickly and efficiently with absolutely no quibbles. Wouldn't hesitate to recommend GR to anyone.

March 23, 2021
Rated 5 out of 5 stars

Exceptional product!

I do not usually take part in feedback - just too busy!
However, I have taken the time to say how impressed we were by 'Green Retreats' in providing us with an exceptional quality garden room. From the design to the finished product the team were totally committed to provide us with exactly what we were looking for.
The work team who put it together were considerate, polite and clearly very skilled. the room was constructed very well and on time.
Very happy with the product and would recommend it to anyone thinking of adding a garden office or gym to their garden.

March 18, 2021
Rated 5 out of 5 stars

Really pleased with the Garden Office…

Really pleased with the Garden Office provided. I went for a large office. Build quality is excellent. Service by both the sales/office staff and by the onsite build teams were superb. Onsite team led by Jamie (or James - I'm rubbish with names) were fantastic, considerate and professional.

Can't fault anything with the company. Incredibly professional honest service, and tremendous build quality.

March 15, 2021
Rated 5 out of 5 stars

Brilliant coordination throughout

We've been really happy with our TGO4: not just the finished product, but the way everything was organised throughout. Everyone turned up as scheduled (despite covid etc) and each team thought carefully about their job, making proactive suggestions on the finer details. I've honestly never had a building project go this smoothly - even with the complications of lockdown.

February 18, 2021
Rated 5 out of 5 stars

We have just taken delivery of our…

We have just taken delivery of our garden office from Green Retreats. From the day we placed the order through to the installation the process, everything has been simple and smooth. The building is of the highest standard and we could not be any more delighted with. Thank you to the whole team at Green Retreats who have all been absolutely amazing.

February 5, 2021
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Great passage of information and impartial advice regarding size and spec which helped us save money on the order,
Every member of staff from administration to survey through to installation were professional , polite and extremely helpful.
The staff are amazing and the product is outstanding. I would recommend this company to anyone and everyone.

January 22, 2021
Rated 5 out of 5 stars

Fantastic company, great product.

The whole process from start to finish was a very professional one. The preparation of the base, and construction of room, happened quickly, efficiently, and the teams were great. All planning application was taken care of effectively making the whole process a breeze. So happy with the end product and thoroughly recommend.

December 10, 2020
Rated 5 out of 5 stars

Highly recommend Green Retreats!

Highly recommend Green Retreats!
From our first meeting with them to completion they were great! Queries were responded to quickly abs the three teams that visited from the foundation team to construction team and electricians were polite, tidy and wanted to do a good job.
Thank you.
C

December 6, 2020
Rated 5 out of 5 stars

Thank you to the whole Team

Just want to say a big thank you to everyone that worked on our new garden building. Such an amazing team and the garden building looks really fabulous!

November 23, 2020
Rated 5 out of 5 stars

We can thoroughly recommend Green Retreats

Our experience with Green Retreats/The Garden Office was first class from start to finish. From our initial visit to the showroom through to the finished garden room, the contact and help we received was excellent. The staff who dealt with our order were friendly, helpful and professional throughout and the 4 guys who installed the room were a pleasure to have here. Our room will be a much used extension of our bungalow and garden.I have no hesitation in recommending them.

November 18, 2020

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