The Garden Office Reviews 

363
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Time Wasters. I asked if they were interested in some maintenance work on my 6 year old 30 sq m garden room. They asked for photos, I sent them, no response, so I chased, and received an arrogant 'th... See more

Company replied

Rated 5 out of 5 stars

Clever designs, within permitted development rules and below the building regs threshold. We had to level the land beforehand, and GR put the foundations and building in place in 5 days, despite rubb... See more

Rated 2 out of 5 stars

I bought an office in 2020 and it is awesome - the sales & installation was great and the office is fabulous. The reason for my low stars review is after care - the handle on my doors broke and tod... See more

Company replied

Rated 5 out of 5 stars

The whole process from our first (and second) visit, to the plan and installation was faultless. The build crews, without exception, were punctual, friendly, efficient and tidy - what you might want,... See more

Company details

  1. Garden Building Supplier

Written by the company

The Garden Office was founded in 2006 as part of the first wave of the home working revolution.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

363 reviews

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2.5

All reviews

(363)

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Rated 5 out of 5 stars

Garden Studio The whole experience was seamless

The whole experience was seamless, from the showroom tour to the preparatory process.The team are helpful and experienced and quick to solve any problems. The build was quick and well organised and I am thrilled with the result, Everything went to plan , no surprises and my studio was perfect on completion.Thankyou to the teams at both ends.

March 27, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service from beginning to end

Fantastic service from beginning to end. From the moment l made the initial enquiry, everyone was very helpful and responsive. It was a senseless service and the quality, installation and finish of the garden office is superb. Would very highly recommend.

March 15, 2020
Unprompted review
Rated 5 out of 5 stars

First class Garden Office

Great quality product, very responsive team, attention to detail and first rate customer service. Big ticks all round!

March 13, 2020
Unprompted review
Rated 5 out of 5 stars

Very pleased overall

From start to finish, the whole experience was simply outstanding - very pleased with the whole team, from customer service to installation !

March 10, 2020
Unprompted review
Rated 5 out of 5 stars

Thrilled with our garden studio

Thrilled with our garden studio. All staff that we dealt with were professional and the work was done to an excellent standard. Any queries we had were answered immediately and nothing was too much trouble. Wouldn’t hesitate to use the company again in the future and would recommend them to anyone looking for additional space at their property,

March 5, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Customer Service

The Garden Office delivered an impecible expereince from start to finish.
Their website is the best in the industry and their pricing is clear and transparent (and competitive).
I appreciated their communications, advice and support througout the order and delivery.
The end product is exactly as described and we are very pleased.
I thoroughly recommend The Garden Office.

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant garden rooms

Very professional surveying, design and installation. Loads of options for the garden room and a dedicated support team. The final product looks fantastic and of very high quality. Thank you Celia for guiding us expertly through the process

February 16, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant service and product

Brilliant service and product

Well worth the trip to the show room

Super fast turnaround from agreeing to proceed to completion (a couple of months).

Amazing to have an office in the garden - rather than commuting to London everyday from the South Coast.

Some garden offices look like sheds / Wendy houses - but not mine !

Thanks

A

February 11, 2020
Unprompted review
Rated 5 out of 5 stars

What a great company

It's not often you come across a company with real integrity and in our case we are pleased to have chosen Green Retreats. After an excellent installation, we had a problem with the manufacturers cladding which was replaced without a quibble by the excellent support team. We had two days working with the team and we were very happy with their workmanship and attitude. In fact it was a pleasure to deal with all Green Retreats staff and we thank them for their excellent work ethic.

February 7, 2020
Unprompted review
Rated 5 out of 5 stars

End to End Professionalism

From initial visit to the show room in Twickenham, all the way through to sign off and final payment, The Garden Office team have always put me the customer first. All the (many) individuals involved in the sale, support and build were very polite, considerate in their timings and the work they were doing and over-all very professional in the job they did. I liked the fact they have specialists in each stage of the build from foundations to main build to plastering to wiring to final fixes. Over-all would definitely recommend them to build you an office in the back garden

February 6, 2020
Unprompted review
Rated 5 out of 5 stars

Great team, great service and fantastic end-product

We are thrilled with our garden room and we’re having lots of fun furnishing it for the kids to use. I particularly wanted to single out the installation team - Gavin, Tom and Anthony - who were on time, courteous, on hand to answer my stupid questions and really hard working, despite the rather inclement January weather. They have done a top job. From the customer service team at the showroom and throughout the whole installation we’ve had nothing but great service from Greenretreats and I wouldn’t hesitate to recommend them to others.

February 1, 2020
Unprompted review
Rated 5 out of 5 stars

A fantastic job all round

The staff in the showroom showing us around the Garden Rooms were young, knowledgeable, welcoming and professional, which was refreshing. They were friendly too. So that was a great first impression.
Everything went smoothly from the start to the finish. The workmen On the installation and electrics were polite, friendly and helpful. All in all, a fantastic job all round. Thank you to you all.

January 17, 2020
Unprompted review
Rated 5 out of 5 stars

Green Retreats Garden Room installation

The whole process from our first (and second) visit, to the plan and installation was faultless. The build crews, without exception, were punctual, friendly, efficient and tidy - what you might want, but rarely get. We got a discount back when the electrics proved to be easier to install than expected (that's a first, too), and everything was finished bang on time. Really, it was such a pleasant and stress-free experience, and I would highly recommend these guys. DaveA,Ealing

January 6, 2020
Unprompted review

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