Mango People Reviews 

87
TrustScore 1 out of 5

1.2

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See what reviewers are saying

Rated 1 out of 5 stars

Absolute scammers! Order online and did not receive tracking information/ delivery information. Their number does not work and they do not respond to emails. Do not buy from this store!!!

Rated 1 out of 5 stars

Absolutly discusting company for how i am being treated. I bought paul mitchell sprays and they didn't spray. I tried to ring london number on receipt. DOESN'T EXIST. ring mobile when you google compa... See more

Rated 1 out of 5 stars

Absolutely horrendous DO NOT BUY FROM THIS BEAUTY SHOP . I ordered an item and called them later saying i haven't received the order confirmation yet and they said the shipping and billing address wer... See more

Rated 1 out of 5 stars

This is not called Glamour Box it's The Glamour Shop. Communication with this company is horrendous never pick up the phone nor respond to emails to find out if something is coming into stock. Howev... See more

Company details

  1. Wellness Center
  2. Beauty Product Supplier
  3. Beauty Supply Store
  4. Cosmetics Store
  5. Hair Product Store

Written by the company

Please leave the review for the right company here on Trust Pilot. We are www.theglamourshop.com. Similar name websites are selling a lot of fake products. Please make sure you are reviewing our website purchase. Regards The Glamour Shop


Contact info

1.2

Bad

TrustScore 1 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(87)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Order never arrived! Bad customer Service

I ordered a eye lash enhancement serum 4 weeks ago. I still haven't received a confirmation that the order has been processed. I emailed twice to inquiry about my order but have had no replies.
I wish I did my research before I order from this company!!!

December 5, 2017
Unprompted review
Rated 4 out of 5 stars

Honest and straightforward transaction.

Thank you for your honest advert and quick and straightforward transaction.

November 26, 2017
Unprompted review
Mango People logo

Reply from Mango People

Hello Linda Hodge,

Thanks for the amazing 4* review you have given us regarding our products and service in getting them to you.

We hope we will continue to provide all of you fantastic service and always will love to hear from you.

Appreciate your time see you soon.

Rated 5 out of 5 stars

Paul Mitchell products at a good price and fast delivery

I was trying to find Paul Mitchell products online at a readable price and came across this website. Very easy to navagrate. I must admit I didn't look at any reviews but I ordered and within 4 days I received my hair products and they are authentic as to my knowledge they have worked as I read a review saying hers wasn't. I was a bit unsure as I tried to call but the number wasn't working. as my Royal Mail number was registering but my item arrived so it didn't need it in the end. I would definitely use this company again 5 stars

September 18, 2017
Unprompted review
Mango People logo

Reply from Mango People

Hello Gemma cullen,

Thanks for the amazing 5* review you have given us regarding our products and service in getting them to you.

We hope we will continue to provide all of you fantastic service and always will love to hear from you.

Appreciate your time see you soon.

Rated 4 out of 5 stars

everything was perfect as they promised …

everything was perfect as they promised but only thing is the packaging of shipping was bad as there was no bubble wrap was done and due to that my spray bottle cap was broken for all 5 bottle when i recieved it as they were packed naked in a big box
other then that everything was great

September 2, 2017
Unprompted review
Mango People logo

Reply from Mango People

Hello Harman

Thanks for the amazing 4* review you have given us regarding our products and service in getting them to you.

We hope we will continue to provide all of you fantastic service and always will love to hear from you.

Appreciate your time see you soon.

Rated 1 out of 5 stars

Awful non existent service!

When I first wrote this review, I said I never received the product from this online store. Now I found this review had been changed without my knowledge, from my initial 1 Star negative write up to a 5 star positive comment! (Edited comment as: Very good service and product. Thanks) -> I NEVER WROTE SUCH A THING!

Corresponded with TrustPilot directly after the supplier having issue with my original (negative) review. Below is the first of the eMails which clearly shows my review was not positive!

Gemma (Trustpilot)
Jan 2, 11:23 CET

Dear I.C.,

Thanks for taking the time to review on Trustpilot.
The Glamour Shop has reported your review because they think your review is on the wrong company profile. While we check whether your review is posted in the right place, it’s been temporarily moved offline.

I never received the product neither the money I payed for it.

What a situation! Very disappointing.

September 1, 2017
Unprompted review
Mango People logo

Reply from Mango People

Hello Lully

Thanks for the amazing 5* review you have given us regarding our products and service in getting them to you.

We hope we will continue to provide all of you fantastic service and always will love to hear from you.

Appreciate your time see you soon.

Rated 1 out of 5 stars

SELL fake Mizani products.

They sell FAKE Mizani products.
I ordered Mizani edge taming gel which is suppose to lay your natural hair edges down.
I have used this product many times in the past and it has always done what it says in the description HOWEVER the one that I bought from the glamour shop had a different smell, different texture and DID not do what it says in the description.
They ignored my email so I had to open a dispute with PayPal.
STAY AWAY from this company.

August 5, 2017
Unprompted review
Rated 1 out of 5 stars

Sent me the wrong stuff

Sent me the wrong stuff. Never replies to emails Phone number Dead....
2 weeks later ...
So eventually I got an email sent the stuff back and now they won't talk to me so not only do I not have goods I'm out of pocket too.
Utter rubbish company

June 20, 2017
Rated 5 out of 5 stars

Excellent service

Great deals and quick delivery.

May 7, 2017
Unprompted review
Mango People logo

Reply from Mango People

Hello Nike

Thanks for the amazing 5* review you have given us regarding our products and service in getting them to you.

We hope we will continue to provide all of you fantastic service and always will love to hear from you.

Appreciate your time see you soon.

Rated 1 out of 5 stars

DO NOT BUY FROM HERE!

DO NOT BUY FROM HERE!
If I could give less than one star then I would. The staff are rude and products that usually have a seal when purchased elsewhere are sold without the seal here. I found the content of the product was different in terms of smell, colour and consistency.

April 25, 2017
Rated 5 out of 5 stars

whoops

i posted for the wrong shop hahha

March 13, 2017
Unprompted review
Mango People logo

Reply from Mango People

Hello Leana

Thanks for the amazing 5* review you have given us regarding our products and service in getting them to you.

We hope we will continue to provide all of you fantastic service and always will love to hear from you.

Appreciate your time see you soon.

Rated 1 out of 5 stars

Terrible company.

Item took 10 days to arrive. When asked where item was they claimed no order was received despite taking money from PayPal. They then said they had tracked parcel down but it arrived 4 days after Christmas so sister missed her gift. The hair curler arrived with a 2 pin plug and can't even be used as supplied. Poor all round.

January 3, 2017
Mango People logo

Reply from Mango People

Your item with reference BU139710281GB was delivered from our BACUP Delivery Office on 29/12/16.

Rated 5 out of 5 stars

help

can't delete this review....help- wrong company automatically came up and I didn't realise....

December 13, 2016
Unprompted review

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