Absolute scammers! Order online and did not receive tracking information/ delivery information. Their number does not work and they do not respond to emails. Do not buy from this store!!!
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Absolutly discusting company for how i am being treated. I bought paul mitchell sprays and they didn't spray. I tried to ring london number on receipt. DOESN'T EXIST. ring mobile when you google compa... See more
Absolutely horrendous DO NOT BUY FROM THIS BEAUTY SHOP . I ordered an item and called them later saying i haven't received the order confirmation yet and they said the shipping and billing address wer... See more
This is not called Glamour Box it's The Glamour Shop. Communication with this company is horrendous never pick up the phone nor respond to emails to find out if something is coming into stock. Howev... See more
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Written by the company
Please leave the review for the right company here on Trust Pilot. We are www.theglamourshop.com. Similar name websites are selling a lot of fake products. Please make sure you are reviewing our website purchase. Regards The Glamour Shop
Contact info
HA7 1NP, London, United Kingdom
- sales@theglamourbox.com
- www.theglamourshop.com
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Avoid
Purchased a hair relaxer (amongst other things) from The Glamour Shop. It appeared to have been tampered with because the lid was loose, there was a speck of dirt in the relaxer itself, and it had the most awful stench which this particular brand of relaxer shouldn't have, I threw it in the bin without using it. I couldn't return it since nobody at the company responds to emails and the phone they have just rings and rings and eventually goes to answer phone. I left 3 messages on their answer phone and sent 2 emails - I never got a response.
In addition to a tampered with relaxer they also sent me the wrong shampoo which was different to the one advertised on their site.
I absolutely would never shop with this company again, I am at a loss to understand how a company can run a business whilst avoiding all contact with its customers and refusing to respond to complaints. The only correspondence they send is invoices.
Like another reviewer here, I too attempted to leave a review on their website but this is a company that hates negative reviews so mine was also deleted and a load of one-line, generic positive reviews suddenly appeared in its place.
Unprofessional, poorly run company, with questionable products and dreadful customer service.
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