Absolute scammers! Order online and did not receive tracking information/ delivery information. Their number does not work and they do not respond to emails. Do not buy from this store!!!
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Absolutly discusting company for how i am being treated. I bought paul mitchell sprays and they didn't spray. I tried to ring london number on receipt. DOESN'T EXIST. ring mobile when you google compa... See more
Absolutely horrendous DO NOT BUY FROM THIS BEAUTY SHOP . I ordered an item and called them later saying i haven't received the order confirmation yet and they said the shipping and billing address wer... See more
This is not called Glamour Box it's The Glamour Shop. Communication with this company is horrendous never pick up the phone nor respond to emails to find out if something is coming into stock. Howev... See more
Company details
Written by the company
Please leave the review for the right company here on Trust Pilot. We are www.theglamourshop.com. Similar name websites are selling a lot of fake products. Please make sure you are reviewing our website purchase. Regards The Glamour Shop
Contact info
HA7 1NP, London, United Kingdom
- sales@theglamourbox.com
- www.theglamourshop.com
No history of asking for reviews
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Great experience
I shopped first time from here. It was great experience and I can do trust on the glamour shop and recommend all to shop from this site.
good site
quick delivery good customer service i will shop again at this site
good
Product good, Delivery time an issue, Took 2 weeks for delivery
Excellent shop
Fast delivery, great communication and customer service. Great selection of products.
good price, super products
Im happy to find the glamour, I can buy direct from Brazil brands tha I never could find here. THANKS
The Glamour Shop Deserves 5 stars
I live in France and I greatly appreciated the quick & safe delivery with Affirm's products very well packed and protected.
So I do recommend this company even though they do not sell Affirm's Conditioning Permanent Creme Hair Color.
Fast delivery and good service at The Glamour Shop
I have ordered many times from this shop and I have always receive my goods on time. I will recommend to anyone looking for good service and variety of beauty products.
Glamarous Efficiency
My recent purchase from the Glamour Shop delivered everything a shopper wants from an online transaction.
My product was exactly as described, well-packaged and speedily-delivered.
With this in mind, I would recommend them to anybody looking to purchase health and beauty products that are difficult to find and/ or more expensive elsewhere without any inconvenience.
All things hair!
Really easy website to use, can always find what I'm looking for with quick delivery! Use for all things hair.
Excellent customer service
I order from The Glamour Shop on a regular basis and have never had any problems with any thing until my last order which arrived damaged. I contacted the Customer Services Department via e-mail , they replied within 1 hour with an option of solutions , I replied I would like the items replaced , this was met with a no problem , and within the hour I received an e-mail to say the order had been dispatched. Excellent customer service and why I shall continue to order from them.
Only 1 star, wish I could give '0'
I received half of my order from this 'company' and I use the word loosely.
Looking at other accounts I have been lucky to receive half the order. I purchased my items via the website and used PayPal. My order was not fulfilled and followed up requesting the remaining part of my order, but to not avail. I then went into dispute via PayPal. I was then finally contacted by Theglamourshop and was informed that my item was in stock and how many items did I require, I informed them of the number and have not received the item, which I purchased months ago. I have sent 50+ emails without response, complained to PayPal who did respond, but could not help as I was out of the dispute period. I have looked into this 'company' their landline number is dead and they are not at the address they state as their premises. In addition I have posted poor reviews and they are deleted or treated as spam. Do not use this site, as others have stated I wish I had checked Trustpilot in the first instance.
Fast service
It was my first time ordering from Glamour shop, I received my order on time in a well package box. I didn't know what to expect, but I have to say I was not disappointed and I will definitely recommend Glamour shop to family and friends.
10 days yo deliver
Was getting worried, their email didn't work and their telephone number didn't either to check on my item really thought I'd been done ! Finally came after 10 working days. Won't use again.
Nicely Surprised
I placed an order and then tried to cancel after I read several poor reviews. Was unable to cancel as order already on its way. The order arrived in good condition and I have nothing at all to complAin about. I can safely say my worries were unfounded and my concerns were treated with politeness and understanding.
quality site
I purchased a number of items from glamour shop.
I was pleased with the delivery time and price
would highly recommend
Excellent products and quick service
I would definitely recommend, delivery was very quick, products I really love they've d one exactly what was said on the packaging. Love love love it! !
Excellent
I have used the glamour shop previously very good efficient service can definitely recommend this web site.
Irene Barwick
Doncaster
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