The Hearing Hub Reviews 

115
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

I would rate ilford Hearing Hub less than 1. I went there after an ear infection to remove gunk from my right ear. This caused a further infection and when i mentioned to The Hearing Hub they denied... See more

Company replied

Rated 5 out of 5 stars

Was really delighted that I could be seen last Saturday when I woke totally deaf in my right ear - after following GP instructions to use for earole for 2 weeks. Really cannot say enough about Penn... See more

Rated 5 out of 5 stars

I've struggled with blocked ear problems occasionally over the years, but a recent 7 week stint of big hearing loss, despite several packs of Otex, convinced me to try suction. Wow. The procedure was... See more

Company replied

Rated 5 out of 5 stars

Took 93 year old mother, blind and hearing aid user to Harold Wood. Took out a nib size piece of wax from each ear by suction. Mother all the way home was singing their praises “magic, I can hear my o... See more

Company replied

Company details

  1. Audiologist

Information provided by various external sources

Ear wax removal services performed by highly qualified audiologists


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

115 reviews

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4.5

All reviews

(115)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

The Gants Hill branch of Hearing Hub is…

The Gants Hill branch of Hearing Hub is the most clinically able of Ear wax removal that I have ever received, the lady spent half an hour on my ears and this is 25 minutes longer than I have received in the past.
I walked in there virtually deaf and when I left there was no further use of my hearing aid, she must have removed all the wax build-up of the past attempts at various clinics,
I could have my wax removed free of charge but I would rather pay to have it done properly by this clinic.
I have never experienced such a difference in the past and feel elated of this treatment.

August 6, 2024
Unprompted review
Rated 5 out of 5 stars

Ali Cabot Square Branch

Had an appointment with Ali at the Cabot Square branch at Canary Wharf today, absolutely amazing, talked me through the full procedure and what to expect, it was a complete success unblocking my ear, showed me afterwards the inside of both ears using a camera linked to a screen. Couldn't have asked for more, totally recommend!!!!

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Great, friendly service

Excellent service from start to finish. I came for ear wax removal and Chinnu was polite, professional and full of information on how I could take care of my ears. I would recommend this service to friends or family who need their ear wax removed. Great value.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Rahim was friendly

Rahim was friendly, professional, and competent. I would highly recommend the Hearing Hub. The camera view inside my ears was particularly reassuring.

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Caring & professional service

I had impacted earwax in both ears and could tell that my hearing had decreased. I visited the Billericay branch in February and was seen by Chinnu who was very professional. I was very nervous at first as I also sometimes experience mild tinnitus. Chinnu was able to reassure me and she was caring during the microsuction procedure. She was gentle and kept asking if I was ok which really helped me. She took her time and has good experience in this field, the procedure was safe and I felt better after.
Chinnu also recommended on how to avoid impacted earwax in the future which is helpful.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

Caring and Professional

I visited The Hearing Hub branch in Stratford (London).
I didn't have to wait and Neethu very carefully and clearly explained everything about microsuction for earwax removal.
The procedure was gentle and painfree! It was great to be able to hear properly again. I have no hesitation in recommending Neethu and this branch.

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional treatment by Chinnu

This was not the first time I’d had micro-suction to clear wax from my ears, but it was my first time at The Hearing Hub.
I saw Chinnu (at the Brentwood branch), who was very thorough. She explained everything she was doing and slowly cleared my ears of wax without causing any discomfort. She spotted an additional problem with one ear and even gave me an information sheet about Eustachian Tube Dysfuncyion and advice to see my GP if my right ear did not improve. I was very impressed by her professionalism.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Five Star service ( Chelmsford)

I received a first class service from Penny.
Explained everything to me and then went about her work , i didn't feel a thing as she cleared my ears of wax etc. I left with my hearing back to normal, which was great . Fantastic job , thanks to Penny .

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

App at Brentwood

App at Brentwood
seen by a nice lady named Chinnu, she was very professional, and did a great job of removing stubborn ear wax from both my ears
Highly recommend the Hearing Hub

Thank you Chinnu

March 19, 2024
Unprompted review
Rated 5 out of 5 stars

5 ⭐️ service.

I attended the Chelmsford premise for the ear suction service and was met by Penny. From start to finish it was a 5 star service. I would highly recommend. Thank you.

March 18, 2024
Unprompted review
The Hearing Hub logo

Reply from The Hearing Hub

Hi Dave, thank you for a great review and for using our services.

Rated 5 out of 5 stars

Good range of products

Good range of products, no hassle and money back if not satisfied. Good aftersales care.
I would just like to say a big thank you to Gladys for the best customer service I have ever experienced.

January 12, 2024
Unprompted review
The Hearing Hub logo

Reply from The Hearing Hub

Hi there, thank you for the great review and using our services, we're happy to help.

Rated 5 out of 5 stars

Benfleet Hearing Hub…

I visited the Benfleet Hearing Hub about a blocked ear and although it wasn't a wax issue, Chinnu carried out a very thorough examination and was able to suggest things that I could try, that would help.
Would recommend, as very professional and welcoming.

January 10, 2024
Unprompted review
The Hearing Hub logo

Reply from The Hearing Hub

Hi Tracey, thank you for the great review, I'll make sure it gets passed onto Chinnu.

Rated 5 out of 5 stars

Brilliant service

After trying for several days to clear a blocked ear myself I called The Hearing Hub. I managed to get an appointment for the same day. I cannot fault the professionalism and care I recieved. Every step was explained in easy terms. I had to have both ears done, my left being completely blocked and my right was compacted. I would highly recommend them.

January 6, 2024
Unprompted review
The Hearing Hub logo

Reply from The Hearing Hub

Hi Debbie, thank you for the great review and using our services

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