Polite efficient installers. Very pleased with the new windows as we have draught free quiet rooms we had hoped for. The scaffolders unfortunately broke a pane of glass in the front door on removal of... See more
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Review summary
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We have just had our whole house refitted with double glazed windows by Heritage Windows. The whole team including Paul, the salesman, Jenny and the surveyor were all very informative, friendly and... See more
This is repeat business for The Heritage Window Company as we’d been delighted with French doors they had installed earlier this year. The window replaces a UPVC job, and the difference is amazing. Th... See more
This was the last in a series of window upgrades on our Art Deco house by Heritage. Once again an excellently produced product. The surveyor was first class (as before) and the work was to a very high... See more
Company details
About The Heritage Window Company
Written by the company
We are a service-led company who will never hassle you for a sale. Instead, we put our customer's requirements first and will offer a no-obligation quote that gives you as much time as you need to decide. Once you do, we'll visit with our own installation team who are experts in fitting our product into a wide range of building types of all shapes and sizes.
No hassle - just quality aluminium windows and doors finished and fitted to the highest standards.
Why Heritage Gallery Sectors Contact Us ProductsContact info
Franthorne Way, SE6 3BX, London, United Kingdom
- www.theheritagewindowcompany.co.uk
4.8
Excellent
394 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great windows & service
We have had all our windows replaced by Heritage in three phases over the last 7 years. We have been very pleased with the result each time and highly recommend them. Each installation was smooth and a pleasant experience.
August 2, 2023
Dangerous Driving!
Thank you for your response. For legal reasons I'll leave it with the police. You have the Reg number...
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Dangerous driver, tailgating sounding horn, for no reason. Video evidence available. Or maybe your van has been stolen?
Index: KU71 XGD
Passed to Police.
September 6, 2023
Unprompted review
Reply from The Heritage Window Company
Dear NC
Please accept our apologise and rest assured we do take these comments seriously , if I could request you email customercare@thwc.co.uk with some contact details and /or supporting evidence we will happily investigate. All our vehicle are tracked and have dash cameras which will assist us with this incident.
A first rate company
The company did everything that they said they would do and communicated very effectively. The quality of the product was excellent and the two installers actually made the process enjoyable.
June 29, 2023
Unprompted review
Such good quality doors
Such good quality doors. Very happy with them. The fitters took their time to do the job well, even cleaning and mopping the floor afterwards. Everything is done perfectly. Highly recommend.
August 1, 2023
Unprompted review
New doors
The Heritage Window Company were very good. Communication was quick and helpful, and everyone I dealt with was efficient. The installation team for our new doors were excellent. They did a great job and left it really tidy, and we're very happy with our new doors. Thank you!
August 30, 2023
Amazing from start to finish
Amazing from start to finish. Cannot recommend their service more. We absolutely love our new windows!
August 28, 2023
Very good service
Very good service from initial meeting, through survey, order and installation.
August 22, 2023
Great
From sales to installation, we knew what we’re getting at a competitive price. Windows look great and have kept to the properties character!
August 14, 2023
Great experience
Great experience. Kept informed throughout. The quality of the work was excellent.
August 17, 2023
Final installation as good as the first
We have an art deco 19030's house whose windows were long overdue replacement. We split the replacement of our old mixed Crittall / UPVC windows into a number of phases and the process in every phase has been excellent. From the initial visit by Russell through to the friendly, polite and efficient installation by Martin and Shaun, we have had a great experience. We now have modern Crittall style windows that really do the property justice!
August 10, 2023
Extremely good from start to finish
Extremely good from start to finish. Asked for a bespoke design to copy a competitor and it came out even better! Can't recommend enough.
August 3, 2023
Although I knew no one who had used…
Although I knew no one who had used Heritage I found them to be very professional, helpful and pleasant. The porch I have had installed is exactly what I wanted and the fitters did an absolutely brilliant job. My neighbours also love it!
July 16, 2023
A very professional and friendly service
A very professional and friendly service throughout from sales to completion of the window installation by a an efficient and friendly team.
The work started on time and finished ahead of time with the minimum of inconvenience
All I all a very happy experience
July 23, 2023
Excellent service and quality of…
Excellent service and quality of products. Lovely neat job. Delighted all round.
July 14, 2023
Unprompted review
Absolutely stunning windows and doors
Absolutely stunning windows and doors. The whole process of ordering our new doors and windows has been completely seamless. We made an appointment to visit the company on a Sunday morning and felt immediately comfortable with the professionalism we received. The lovely surveyor came and measured up and we placed our order. Our windows were supplied and fitted to a high standard well within the timeline given. They look so beautiful and we are absolutely thrilled. Thank you. We look forward to phase two!
July 9, 2023
Very pleased we chose Heritage
Windows look great. Installation team were fab - friendly, respectful, tidy and did a brilliant job. Very pleased we chose heritage.
June 25, 2023
Expensive but high quality
The product is not cheap but the quality and the service is super .
June 21, 2023
Fantastic new windows
Couldn't be happier with our new windows - we have a 1930s house and the black windows work perfectly with it, taking it back to the original look. Great company to deal with - many thanks to Mike who gave great advice at the survey stage and got everything absolutely spot on, and to the installation team (Nick and Liam) who have done a brilliant job.
June 20, 2023
Fabulous product with great customer…
Fabulous product with great customer service. The windows have transformed our house and really pleasant people to deal with.
June 13, 2023
Unprompted review
Excellent service all the way through…
Excellent service all the way through from initial sales contact through survey and installation. Very competitive price and finished product looks great.
I only wish there were more companies like Heritage around!
June 8, 2023
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