Easy website to navigate. My Denby casserole dish was a steal at £76, no-one else could match this. My parcel arrived quickly and was well packed. Kept updated with progress from placing order thro... See more
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Review summary
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Amazing experience .. placed an order for a birthday gift and then realised the delivery will miss the birthday so I emailed the company and Chloe replied right away. She kept me informed whilst commu... See more
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Amazing customer service. We ordered last minute for a trip away but they weren't offering next day delivery. I sent an email asking if I could pay more for express. Chloe responded and fast tracked i... See more
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Bought a beautiful Nickel floor lamp at a fraction of the price I had seen it elsewhere , it was on additional offer at the start of January at The Homeware Outlet ( which I had stumbled across whi... See more
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Company details
Written by the company
Upgrade your interior aesthetics with The Homeware Outlet’s exclusive offers of up to 60% off from your favourite brands. Our seasonal edits keep you up to date on stylish décor trends or you can shop our range of covetable classics. With everything from designer soft furnishings to sumptuous bedding and unique kitchenware, The Homeware Outlet makes it possible to truly elevate your space.
Contact info
United Kingdom
- www.thehomewareoutlet.com
4.6
Excellent
267 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great service
Great service. Item dispatched promptly and very well packaged to prevent breakage.
April 27, 2026
Reply from The Homeware Outlet
Thank you for taking the time to leave us such a lovely review.
We’re pleased that your order arrived quickly and that the packaging kept everything safe. It’s great to know you had such a positive experience with us.
If we can help with anything further, do let us know.
With best wishes,
The Homeware Outlet
Great products and easy to deal with…
Great products and easy to deal with when I needed to return a product
April 27, 2026
Reply from The Homeware Outlet
Thank you so much for your kind review.
We’re so happy to hear you loved the products and that the returns process was easy for you. We really appreciate your feedback and please do let us know if there is anything we can help with.
With best wishes,
The Homeware Outlet
Easy website to navigate
Easy website to navigate. My Denby casserole dish was a steal at £76, no-one else could match this. My parcel arrived quickly and was well packed. Kept updated with progress from placing order through to delivery. I am thrilled with my purchase, exactly as described. Would use this retailer again.
May 1, 2026
Reply from The Homeware Outlet
Thank you so much for your lovely 5-star review.
We’re delighted to hear you found the website easy to use and that you were so pleased with your Denby casserole dish. It’s great to know your order arrived quickly, well packed, and that you were kept updated throughout.
We really appreciate your feedback, and please do not hesitate to get in touch if we can help with anything else.
With best wishes,
The Homeware Outlet
The order was despatched and delivered…quickly
The order was despatched and delivered very quickly and very well packed. I will definitely use this site for future orders.
April 22, 2026
Reply from The Homeware Outlet
Thank you for sharing your great feedback Lyn!
It is so great to hear that you have enjoyed shopping with The Homeware Outlet, and you are pleased with the efficient delivery and your item.
We really appreciate your feedback and hope to assist you in the near future.
With best wishes,
The Homeware Outlet
Great experience as always
Have purchased from the Homeware outlet a few times now and always very happy customer. Great products at great prices with quick delivery and packaged well.
April 9, 2026
Reply from The Homeware Outlet
Thank you for sharing your positive feedback Dave!
It is so great to hear that you have enjoyed shopping with The Homeware Outlet, and you are pleased with all the lovely items, price point and delivery timeframes for the items you have purchased from us.
We really appreciate your feedback and hope to assist you in the near future.
With best wishes,
The Homeware Outlet
Very well packaged and safely delivered…
Very well packaged and safely delivered with no breakages so would feel confident to order again in the future. Great product so very pleased with the entire experience.
April 9, 2026
Reply from The Homeware Outlet
Thank you for sharing such lovely feedback about your experience!
It is great to hear that you safely received your delivery, and are happy with your chosen purchase. We hope you love using this in your home!
We appreciate your feedback and hope to assist you in the near future.
With best wishes,
The Homeware Outlet
Reply from The Homeware Outlet
Thank you so much for your review.
I am so pleased to hear you found our service prompt and informative.
We appreciate your feedback and hope to assist you in the near future.
With best wishes,
The Homeware Outlet
The items I ordered arrived quickly…
The items I ordered arrived quickly without any problems.
April 9, 2026
Reply from The Homeware Outlet
Thank you for your feedback!
We’re delighted to hear that your items arrived quickly and without any issues.
It’s great to know everything went smoothly, and we really appreciate you taking the time to share your experience.
With best wishes,
The Homeware Outlet
Faultless service and products.
Quite simply fantastic service! Perfect products,arrived well packaged and incredibly quickly, and even at no extra charge.
My Le Creuset casserole was at a great price. and I’m thrilled with it. This company will be my ‘first port of call’ for home goods in the future.
April 22, 2026
Unprompted review
Reply from The Homeware Outlet
Thank you so much for sharing your wonderful feedback Diane.
We are delighted to hear that you had such a positive experience with both our service and delivery. It’s also great to know your Le Creuset casserole arrived quickly and in perfect condition, and that you are pleased with the value as well.
Your kind words truly mean a lot to us, and we are honoured to be your first choice for home goods.
Thank you again and we look forward to serving you in the future!
With best wishes,
Charlotte
Senior Customer Care Advisor
Reply from The Homeware Outlet
Thank you so much for your lovely feedback Tracey!
We’re delighted to hear you’ve had such a positive experience with us. It’s great to know your items arrived quickly and met your expectations.
We really appreciate your support and look forward to helping you again in the future.
The Homeware Outlet
Great clock
February 20, 2026
Products arrived as described fairly…
Products arrived as described fairly quickly, great service
February 5, 2026
Not bad
Not bad, I ordered 3 knives but got delivered 2 knives and a fork…
Fork is quite pleasant so can’t complain too much…
What else can I say 🤷🏼♀️
January 27, 2026
Reply from The Homeware Outlet
Thank you for taking the time to leave your review Charlotte.
I’m really sorry that your order wasn’t packed correctly and for any inconvenience this may have caused.
If you could please contact our Customer Care team with your order number and a quick photo of what you received, we would love to offer our further assistance with this.
With best wishes,
Chloe
The Homeware Outlet
Bought a beautiful Nickel floor lamp at great price. Great service.
Bought a beautiful Nickel floor lamp at a fraction of the price I had seen it elsewhere , it was on additional offer at the start of January at The Homeware Outlet ( which I had stumbled across whilst searching one day) also v impressed with efficient delivery and quality of the stock.
Will definitely look periodically to see what’s in.
Highly recommend, excellent service. Thanks.
January 1, 2026
Unprompted review
Reply from The Homeware Outlet
Thank you so much for taking the time to leave such a lovely review.
We’re delighted to hear that you were able to find the Nickel Floor Lamp at such a great price, and that you were impressed with both the quality of the item and the efficiency of our delivery service.
It’s wonderful to know you enjoyed your experience with The Homeware Outlet, and we truly appreciate your recommendation. We look forward to welcoming you back again soon - do keep an eye out for new pieces and offers being added regularly!
Thank you again for your kind words and support.
With best wishes,
Chloe
The Homeware Outlet
Product arrived well wrapped and on…
Product arrived well wrapped and on time. Great service.
December 30, 2025
Reply from The Homeware Outlet
Thank you so much for taking the time to leave a review Paula.
We’re really pleased to hear that your product arrived well wrapped and on time, and that you were happy with the service.
We truly appreciate your feedback and hope to assist you again in the future.
With best wishes,
Chloe
The Homeware Outlet
very poor customer service
very poor customer service! plates i have received are broker and after 2 days no one returned my emails!
Order #THO42577
January 13, 2026
Unprompted review
Reply from The Homeware Outlet
We’re very sorry to hear about your experience Sahar and understand how disappointing it is to receive damaged items.
We did respond to your email on 15 January to apologise and outline the next steps, however it’s possible our reply didn’t reach you, and we’re sorry for any frustration this caused.
We’ll be re-sending our response, but if you would prefer to speak to us directly, our Customer Care team can be reached on 0800 4880 062 and we will be happy to confirm our resolution.
With best wishes,
Chloe
The Homeware Outlet
Such a lovely company
Such a lovely company. Great selection, excellent customer service and speedy delivery.
December 18, 2025
Reply from The Homeware Outlet
Thank you so much for your lovely review Sinead!
We’re really pleased to hear you enjoyed the range and experienced great customer service and speedy delivery.
Your kind feedback means a lot to the whole team.
With best wishes,
The Homeware Outlet
Speedy delivery and fair prices.
December 22, 2025
Reply from The Homeware Outlet
Thanks so much for taking the time to leave a review.
We’re so glad you were happy with both the delivery and our prices!
With best wishes,
The Homeware Outlet
Reply from The Homeware Outlet
Thank you so much for taking the time to leave a review!
We’re delighted to hear your order arrived quickly and that you were happy with the price.
If there’s anything else we can help with, please don’t hesitate to get in touch.
With best wishes,
The Homeware Outlet
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