I chose The Post Lady after another popular freight forwarder 'lost' my package. This is my first consignment with The Post Lady and all proceded smoothly and efficiently.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've used this service a few times and had zero issues. My last time using it I received a wrong item from a shop that was sent to post lady. I reached out to post lady for information on my packag... See more
The Post Lady is the perfect service to shop around the globe and have all your items delivered to one spot Easy portal to navigate within - emails sent to you once your parcel is received Ship... See more
I’ve been using The Post Lady since last October and it has opened up so many shopping options for me! Not only can I shop the cute and high-quality British brands that aren’t available in the US but... See more
Company details
Contact info
Eastwick Road, TA2 7HY, Taunton, United Kingdom
- 07932869377
- info@thepostlady.co.uk
- www.thepostlady.co.uk
4.9
Excellent
208 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, have had motorbike parts sent to Ireland via the postlady has saved me time and hassle trying to get sellers to post directly. Has also saved me a lot of money!
April 23, 2021
Unprompted review
Absolutely brilliant
Absolutely brilliant!
Would highly recommend. Customer service is excellent. Perfect service.
December 15, 2020
Unprompted review
Such a great service
Such a great service. Have saved so much money in postage while receiving brilliant and quick service. Highly recommend
December 15, 2020
Unprompted review
I've been a post lady customer for a…
I've been a post lady customer for a few years now and she's saved me lots of money! She bundles parcels together to save on post. She is quick, organised and effecient
December 15, 2020
Unprompted review
What a fabulous service
What a fabulous service.
Customer service is brilliant too.
I have had lots of post come via the Post lady and highly recommend to all.
December 15, 2020
Unprompted review
Excellent reliable service
Excellent reliable service. Saves loads of money by grouping parcels together.
December 15, 2020
Unprompted review
Excellent service and quick responder
Excellent service and quick responder. Always answers any queries I may have. Never had any issues with this business and even helped me with a problem with a seller.
December 15, 2020
Unprompted review
Excellent service
The Post lady keeps accurate track of all my parcels. I got a quote very quickly, with many shipping options, and my parcels were shipped immediately after I accepted the quote, even though it was the weekend. The Post Lady made it very easy and much cheaper for me to shop in the UK. I couldn't be more pleased!
November 20, 2020
Unprompted review
My favorite service ever
My favorite service ever! I'm not sure how my wallet survived without The Post Lady--very affordable service with such great benefits.
November 19, 2020
Unprompted review
I'm very please with this service
I'm very please with this service. It’s very user friendly and Jemma is very kind. Thank you for existing!
November 19, 2020
Unprompted review
A first time for everything.
With Brexit looming and the lock downs alternating between the UK and Greece, we were skeptical that we would be able to have our packages sent to us.
One of our family found "The Post Lady" on the internet and suggested we give the service a try.
So that is exactly what we did, after contacting them we ordered our items online, had them sent to the company, and hoped for the best.
At every step of the way, we had as much help as we needed, and even during lock downs we were still able to have things sent through for storage there awaiting delivery to us.
When it came time to ask for a quotation we were very pleasantly surprised at how reasonable the cost are, and the wide choice of couriers we were given, we actually felt that we were in the driving seat, without all of the attached work.
The ease with which the packages were assembled, collected, dispatched and delivered door to door was amazingly trouble free, especially when you consider that we live on an Island in Greece.
We cannot recommend this service highly enough, and we are now awaiting our next collection and delivery, when all items are purchased, just in time for Christmas.
Our grateful thanks go to The Post Lady and her wonderful staff for making our lives that much easier.
November 13, 2020
Unprompted review
Always an excellent service
Always an excellent service. Highly recommend the Post Lady.
November 2, 2020
Unprompted review
Excellent!
Excellent service! I have been beyond pleased with my experience. The customer service is excellent, and my purchases were beautifully packed for safe shipping. Highly recommend!
October 30, 2020
Unprompted review
Great Business!
We are always so excited when packages from the post lady arrive. The post lady offers a great service to those of us who are looking to purchase items from UK and European retailers that do not ship to the US. We’ve always had a pleasant experience with the staff and packages arrive safe and securely every time.
October 30, 2020
Unprompted review
Reliable and great service
Jemma is an amazing lovely person and runs a wonderful service. I receive my parcels very quickly and she is always so helpful. I can't believe how little cost you pay for a year of service! Thank you always, Pauline
September 18, 2020
Unprompted review
This service is amazing!
This service is amazing!! So much attention to detail and very helpful at getting packages sent for the best price. Thank you so much!
September 17, 2020
Unprompted review
I would give 10 stars if possible..
I would give 10 stars if possible... amazing customer service!!! What for a great business... love it
July 23, 2020
Unprompted review
I highly recommend.
I highly recommend Post Lady. The service is just what I was looking for. The customer service is top notch! My package arrived quickly, and everything was in perfect condition due to the careful packing.
July 21, 2020
Unprompted review
The best service out there!
I highly recommend Post Lady! Such a fantastic storage and shipping company.They are reliable, friendly and have the most excellent customer service! If you don’t have a Post Lady account you need one!
July 16, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.