The Private Clinic of Harley Street Reviews 

1,989
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and medical teams for being exceptionally friendly, professional, and reassuring throughout their surgical procedures and treatments. Consumers consistently note that the clinical outcomes are transformative and successful, leaving people feeling thoroughly supported from the initial consultations all the way through to final aftercare. Some reviewers were not happy with post-operative complications and experienced significant difficulties receiving adequate medical attention for their ongoing health concerns. Additionally, some people also noted frustrating problems with unexpected scheduling delays and inconsistent advice given by different members of the organization.

What people talk about most

Staff

Clients share positive opinions on staff, noting that the team is warm, friendly, and professional throughout... See more

Service

Users describe positive interactions with service, highlighting comprehensive consultations, attentive staff,... See more

Customer service

Customers report positive experiences with customer service, highlighting that teams are very supportive,... See more

User experience

Reviewers highlight positive aspects of user experience, noting that the vast majority of their journey was... See more

Product

Customers consistently note positive experiences with product, expressing high satisfaction and appreciation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the moment I went to the Private Clinic I knew I was in safe hands. My surgeon Kavish Maheshwari was absolutely amazing, the confidence I felt before surgery was everything I hoped for. Surg... See more

Company replied

Rated 5 out of 5 stars

So happy with my 'new' foot! Bunion Removal. Quite a remarkable experience. Guided through the process smoothly from my initial phone call of enquiry to after care. Some discomfort, awkwardness and... See more

Company replied

Rated 5 out of 5 stars

My wife found The Private Clinic for me when my varicose veins became worse. My first visit was with my surgeon Mr Kyriakides who scanned my legs and explained clearly what the problem was and the tre... See more

Company replied

Rated 5 out of 5 stars

I've had bunion and hammer toe removal done on both feet by Mr Bianchi. The procedures were well explained in the pre assessment, I could choose the date of surgery. The surgery itself was fine, the l... See more

Company replied


Company details

  1. Plastic Surgery Clinic
  2. Cosmetics Industry
  3. Laser Hair Removal Service
  4. Medical Spa
  5. Private Hospital
  6. Skin Care Clinic

About The Private Clinic of Harley Street

Written by the company

The Private Clinic was established on Harley Street in 1983 and we have since grown into one of the most reputable Cosmetic treatment providers in the UK. With clinics nationwide, we are specialists in Liposuction, Hair Transplants, Cosmetic Surgery, Skin Treatments, Bunion Removal, Varicose Vein Removal and Anti-Ageing for Men and Women, offering our patients the most reputable and sought after Doctors and Surgeons in their fields. Patient satisfaction is our greatest reward, and patient safety is at the core of everything we do. Get in Touch Book a Consultation Call Instagram

The Private Clinic - Specialists in Cosmetic Treatments & Plastic Surgery

Written by the company

Patient satisfaction is our greatest reward
Patient safety is at the core of everything we do
Consistently delivering the highest quality of service and care

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.6

All reviews

(1,989)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

Extremely courteous and warm service

Extremely courteous and warm service. Just three weeks after my Brazilian Abdominoplasty, I went in today to have my dressings removed and photos taken; the early results are wonderful. During my stay in the hospital for the procedure, everything went smoothly. With 36 years of experience working in the NHS, I can genuinely affirm that the attention and care from every staff member were exceptional. I am eagerly anticipating the final results over the next year.

December 31, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Hi Mark,

We're so happy to hear that you had a wonderful experience and appreciate your kind words about our team's courteous and warm service. It's great to know that you're pleased with the early results and the care you received. Thank you for sharing your positive feedback!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

I reached out to learn more about their…

I reached out to learn more about their hair transplant services, and I was impressed by the outstanding aftercare they provide. They offered ample information, responded swiftly, and assisted both before and after the procedure. I wholeheartedly suggest considering them for these services.

December 30, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Hi Kevin,

We're so happy to hear that you were impressed with the aftercare we provide for our hair transplant services. It's great to know our team assisted you effectively. Thank you for your recommendation!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Michael and Kerry have been so helpful…

Michael and Kerry have been so helpful and kind to me throughout the process of my VASER liposuction surgeries for lipedema - it’s something I’ve always felt very self-conscious about but they both made me feel very comfortable. I would recommend this team to anyone wanting to go ahead with this surgery!

October 14, 2025
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Reply from The Private Clinic of Harley Street

Hi Ellie,

We're so happy to hear that you felt comfortable with us during your VASER liposuction surgeries for lipedema. It means a lot that we could help you feel confident, and we appreciate your recommendation!

Kind regards,

The Private Clinic

Rated 5 out of 5 stars

So happy with my 'new' foot!

So happy with my 'new' foot!
Bunion Removal.
Quite a remarkable experience. Guided through the process smoothly from my initial phone call of enquiry to after care. Some discomfort, awkwardness and frustration from using the boot afterward and swelling, but incredibly NO PAIN! Fantastic. Can't wait to get the other one done. Thank you TPC.

October 6, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Sarah,

We're so happy to hear that your bunion removal was a remarkable experience! We appreciate your feedback regarding the process and aftercare. We're glad you experienced no pain and look forward to helping you with the other foot. See you soon!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Excellent results and a great professional experience.

I have been really pleased the the professionalism of all the staff at the Birmingham Clinic. I am just over 5 weeks post op and I couldn't be happy with the results. I did a lot of research and decided that this was by far the best clinic. My surgeon Ms Helena Antoniadou has been fantastic and she really took on board my concerns about what results I wanted. I would highly recommend the the clinic and the surgeon.

October 20, 2025
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Reply from The Private Clinic of Harley Street

Dear Lucinda,

We're so happy to hear that you're pleased with the professionalism of our Birmingham clinic staff and your results. We appreciate you highlighting the care taken to understand your desired outcomes. Thank you for recommending our clinic and surgeon!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Excellent service from start to finish

Having thought about the procedure for a long time and carrying out lots of research I opted for The Private Clinic for my tummy tuck to repair post pregnancy stretching and muscle damage. I was so glad I did, all the staff were friendly, helpful and knowledgeable and put me at ease - this was a big decision. The surgeon, Ms Helena Antoniadou was amazing and I am so pleased with the results. It really has changed my life! I felt very supported throughout the whole process by all the team in Birmingham and in the hospital in London. I wouldn't hesitate to recommend.

June 20, 2025
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Reply from The Private Clinic of Harley Street

Dear Liz,

We're so glad to hear that you had such a positive experience with your tummy tuck. It's wonderful to know that our team made you feel supported throughout your journey, and that you are pleased with the life-changing results. Thank you for recommending us!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Ear reconstruction at the London Harley Street Clinic

Exceptional Experience and Outstanding Results – Highly Recommended

I recently underwent a bilateral otoplasty with conchal bowl reduction at the London Harley Street Clinic, and I could not be more delighted with the entire experience. From my very first consultation, Mr. Loyd demonstrated exceptional professionalism, expertise, and genuine consideration. He took the time to explain every step of the process thoroughly, ensuring I felt fully informed and confident in my decision.

On the day of my surgery, Mr. Loyd and his entire team were absolutely fantastic. I was looked after with the highest level of care, and the state-of-the-art facilities further reassured me that I was in the best possible hands. The team’s kindness, attentiveness, and calm approach made what could have been a daunting day feel remarkably smooth and comfortable.

The results have truly exceeded my expectations. I am thrilled with the outcome and feel an incredible boost in confidence. For the first time, I can wear my hair in a variety of hairstyles without hesitation, which has been life-changing for me.

Mr. Loyd also went above and beyond with aftercare. He was extremely accommodating when it came to arranging follow-up appointments, ensuring they worked seamlessly with my very busy schedule—something I appreciated immensely.

I cannot thank Mr. Loyd enough for his skill, care, and dedication. I would highly—and wholeheartedly—recommend him to anyone considering this procedure. His work is truly outstanding.

November 23, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Ambia,

We're so glad to hear that your experience at the London Harley Street Clinic was exceptional and that you are delighted with the results of your otoplasty. We appreciate you highlighting the professionalism and expertise shown, and we're happy that our team made you feel comfortable. Thank you for recommending us!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Dr Bianchi made the whole process easy…

Dr Bianchi made the whole process easy and seamless.
He explained everything that would happen and the whole experience was great. I have to say that I was a bit sceptical at how quickly things would be fine after the procedure but I have to say the timelines are realistic I am now seven weeks post procedure and no bandages or dressings and wearing normal shoes again. My pain and discomfort was minimal following the procedure and no real issues whatsoever.
The whole experience was five star all the staff were amazing and lovely and I have no hesitation in recommending Dr Bianchi and his team.

October 7, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Laurie,

We're so happy to hear that the process with Dr Bianchi was easy and seamless for you. We really appreciate you recommending our team and look forward to welcoming you back again soon!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Successful treatment on my right foot…

Successful treatment on my right foot bunion ( left foot treated 5 year ago with equal success) Standards at the clinic are very high and Mr Bianchi is an outstanding surgeon. After care excellent with follow up phone call and visits to clinic.

September 1, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Rosemary,

We're so happy to hear that your treatment was successful! We appreciate your kind words regarding the high standards at our clinic and the aftercare provided. Thank you for your positive feedback.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Perfect surgery

Mr di Taranto is an amazing surgeon, he made me feel very relaxed in a situation which was personal and anxious where surgery was taking place. The results, I'm really pleased with and I felt so supported by Stefania in the aftercare, she is so comforting and careful.

I did feel Lucy was hard to get hold of when making a request to purchase additional garments, but the new customer service team are quick, responsive and kind.

May 12, 2025
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Reply from The Private Clinic of Harley Street

Dear Kirstie,

We're so happy to hear that you felt comfortable with your procedure and pleased with the results. It's great to know the aftercare support was comforting. We acknowledge your difficulty contacting the team previously and are glad the new team is responsive.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Fantastic Otoplasty experience

I got an otoplasty with Mr Mark Lloyd in April this year. He is so knowledgable and puts you at ease. You know you are in safe hands with him, he is very down to earth and friendly making you feel comfortable from the first consultation to the surgery itself and the follow ups. I am in love with my results, it has given me the biggest confidence boost. All the staff at the private clinic are friendly and professional, I would highly recommend. Thank you Mr Lloyd!

April 25, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Hi Millie,

We're so happy to hear that you had such a positive experience and that you're pleased with the outcome. It's wonderful to know that our team made you feel comfortable and well-cared for. Thank you for recommending us!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Good clinic

Dr Hansen is brilliant. Absolute professional who understands his clients and helps them achieve the results they want to see. The clinic itself is deserving of its Harley Street location and associated brand.

September 18, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Hi Taljit,

We're happy to hear that your experience with us was so positive. We appreciate your kind words regarding the high level of professionalism and results you experienced. Thank you for your feedback.

Kind regards,

The Private Clinic

Rated 1 out of 5 stars

Sold the dream, issues and then no contact

I had a breast lift and reduction with Adrian Richards in February 2024. Before surgery, it was pointed out that one breast was slightly larger than the other, but I was reassured this would be corrected.

Soon after the operation, I noticed significantly more swelling on one side. I was told this was normal and to let it settle. Once the bandages were removed, however, it was obvious that one breast was still larger, the nipples were uneven in size and position, and one breast sat lower than the other.

After several follow-up meetings, it was acknowledged there were issues, and a corrective surgery was booked for August 2024. Unfortunately, even after the second operation and full healing, the same problems remained.

I then had an extremely uncomfortable meeting with Mr Richards, during which various options were mentioned — including a second opinion, further surgery with another surgeon, or possible fat removal. When I asked if he was satisfied with the results, he told me they were “an improvement but not perfect.” His manner was dismissive, and although he later apologised for this in writing, the experience left me feeling unsupported.
I explained a third surgery was not an option as I have significant scarring that still remains to this day as well as the emotional stress it caused my family and myself.

I escalated my concerns further, but the outcome was that I was made to sign a statement acknowledging potential asymmetry and sizing issues. I am now pursuing the matter with lawyers. To make matters worse, The Private Clinic have recently been ignoring my emails requesting further copies of my paperwork, which is unacceptable.

Absolutely disgraceful service — I would strongly advise others to think very carefully before choosing this clinic.

September 18, 2024
Unprompted review
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Reply from The Private Clinic of Harley Street

Dear Aimee,

We’re so sorry to hear about your experience and the distress this has caused you. We completely understand how upsetting it must have been to go through multiple procedures and still feel unhappy with the outcome. No patient should feel unsupported, and we sincerely apologise that you felt this way.

We can confirm that the documentation you requested has been sent, but if anything is missing or hasn’t arrived, please let us know so we can resend it immediately. If there’s anything else we can do to help, please don’t hesitate to contact us.

Your feedback is very important to us and has been shared with our senior team so we can review your concerns in full. We’re truly sorry for the upset this situation has caused and appreciate you taking the time to share your experience with us.

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Friendly, Caring and Understanding

Would highly recommend The Private Clinic.
Fantastic service from the very first phone call to my very last visit.
All the staff are friendly, understanding and caring and I wouldn’t hesitate to contact them again in the future.
Dr Samouris has completely changed my life and I cannot thank him enough. His knowledge and work is second to none and I am over the moon with my results.

September 17, 2025
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Reply from The Private Clinic of Harley Street

Dear Kayleigh,

We're happy to hear that you had such a positive experience with our clinic. It's wonderful to know our team made you feel comfortable and cared for. We appreciate your kind words and are so pleased with your results!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Breast Enlargement Review

Breast Enlargement Review – The Private Clinic, Birmingham

I began my breast enlargement journey in July 2025, although it’s something I had been considering since I was around 18 or 19 years old. For years, I lacked the confidence to take the first step until a friend recommended The Private Clinic to me. From my very first consultation to my most recent follow-up, I have been nothing short of impressed.

The team at the Birmingham clinic particularly Heleana, Wanda, and Rachel have been absolutely incredible. Their professionalism, kindness, and patience have made this entire experience feel comfortable, safe, and thoroughly supported. They took the time to explain the entire procedure in detail, along with any associated risks, and were always available to answer my questions, no matter how small.

Now, as I approach my 8th week post-surgery, I couldn’t be happier with my results. My confidence has grown, and I finally feel like the version of myself I’ve always envisioned. The aftercare has been outstanding, and I truly felt reassured every step of the way.

I wholeheartedly recommend The Private Clinic especially the Birmingham team to anyone considering breast enlargement. Their expertise and compassionate approach made a life-changing experience feel empowering and exciting rather than daunting. Thank you to Heleana and the team for making this such a positive journey.

September 13, 2025
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Reply from The Private Clinic of Harley Street

Dear Jennifer,

We're so happy to hear about your positive experience with our Birmingham team. It's wonderful to know that their professionalism, kindness, and patience made you feel comfortable and supported throughout your journey. We appreciate you recommending our clinic!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish. Northampton team are very helpful and friendly.
I was really nervous about my procedure but Sameena and the Birmingham team couldn’t have made me feel anymore at ease, So lovely and reassuring throughout.
I am forever grateful for the incredible results- It honestly is life changing, so thank you so much!

Charlie

August 12, 2025
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Reply from The Private Clinic of Harley Street

Dear Charlie,

We're happy to hear that the team made you feel at ease and that you had such a positive experience. We truly appreciate your kind words and are so glad you're pleased with the life-changing results. Thank you for sharing!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

Outstanding Experience – 5-Star Service from Mark Llyord

From the moment I arrived at the private clinic for my consultation with Mr. Mark Llyords, I was made to feel completely at ease. He explained the entire process clearly, showing me what to expect and how my ears would look after surgery. His calm and professional manner really reassured me.

On the day of the surgery, I was naturally nervous and unsure of what to expect. However, Mark immediately put me at ease. He even played relaxing music in the theatre room, which helped me stay calm, and he constantly checked in to make sure I was okay throughout the procedure. The operation itself was pain-free, and I was surprised at how relaxed I felt. The surgical staff were kind, caring, and professional, making the whole experience even more positive.
I honestly couldn’t recommend Mr. Mark Llyords enough. His expertise, reassurance, and genuine care made a huge difference. I only wish I’d had the surgery years ago!

July 12, 2025
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Reply from The Private Clinic of Harley Street

Hi Peter,

We're happy to hear that you felt at ease during your consultation and surgery. It's wonderful to know the explanation of the process and the relaxing environment helped you stay calm. We appreciate your kind words regarding the surgical staff and their professionalism. Thank you for recommending us!

Kind regards,
The Private Clinic

Rated 5 out of 5 stars

My experience with the clinic so far has been outstanding

I would like to leave a review for Angela Darlington, who organised my pre-op assessment and has been an absolute pleasure to deal with. From our very first communication, she has been nothing short of exceptional—attentive, professional, and incredibly kind. She always made me feel that no question was too small or insignificant, and she consistently responded with reassurance and clarity, which really helped ease any anxieties I had. Angela is truly outstanding at her job and is a real asset to the clinic.

I also want to highlight the fantastic experience I had with Nurse Stefania and her assistant nurse (whose name I unfortunately didn’t catch). I have always been extremely nervous about blood tests due to years of difficult experiences, but this was by far the smoothest and most comfortable one I have ever had. Stefania immediately put me at ease—her warm, friendly, and reassuring manner made me feel calm and safe. She was clearly very skilled and experienced; the process was so gentle that I barely felt it at all. I honestly wish every nurse could provide the same level of care and expertise—she is truly remarkable.

Overall, my experience with the clinic so far has been outstanding. I feel incredibly grateful to be going through this process with such compassionate, professional, and supportive people. I would highly recommend the clinic, and I cannot thank Angela, Stefania, and the team enough for making what could have been a stressful time feel so positive.
Nicole Osborne :)

August 21, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Hi Nicole,

We appreciate your wonderful feedback! We are so happy to hear that your pre-op assessment and blood test experiences were positive. It's great to know that our team's attentiveness and expertise made you feel comfortable and eased your anxieties. Thank you for recommending our clinic!

Kind regards,

The Private Clinic

Rated 5 out of 5 stars

Very professional and friendly

Very professional and friendly. Always making you feel welcome and in good hands.

August 12, 2025
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Reply from The Private Clinic of Harley Street

Hi AS,

We're glad you enjoyed your experience with us! It means a lot to us that you felt welcome and in good hands. Thank you for your positive feedback.

Kind regards,

The Private Clinic

Rated 5 out of 5 stars

Great Professionals

I have been going to this clinic for years. I first had a procedure done many years ago and I currently use their cosmetic/skin department.
I am very happy with Doctor Hanson and I can only recommend him.

July 30, 2025
Unprompted review
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Reply from The Private Clinic of Harley Street

Hi Elena,

We're happy to hear that you've been satisfied with our services for many years. We appreciate your kind words and recommendation regarding your experiences with us. Thank you for your feedback!

Kind regards,

The Private Clinic

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