Everyones complaining about the ad block making you wait 180 seconds.. guys if you PAUSE YOUR ADBLOCK you only have to wait 15 seconds or whatever. Ofcourse there's ads, how else will the website surv... See more
Company replied
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See what reviewers are saying
My go to for CC! Subscription price is fair and totally worth it. The site is easy to navigate. The download manager makes it so so easy, and u can find pretty much anything and everything. I... See more
Great site, but that is not why I'm writing this. I'm writing this due to the bogus reviews being listed here, especially the one claiming that the custom content caused someone's computer to have... See more
A good source for those who like alpha cc in their games, though you can find some good maxis match cc too. The downsides are that the objects are a little hit or miss, some items pop up in your game,... See more
Company details
Written by the company
The Sims Resource (TSR) is the largest and longest-running platform for custom content (CC) for The Sims franchise. Since 1999, we have provided a vast library of high-quality CC, including clothing, furniture, hairstyles, and more, created by talented artists. Our site is free to use, supported by ads, with an optional VIP membership for an ad-free experience, faster downloads, and exclusive perks. We take quality control seriously, ensuring that all content meets high standards before being published. At TSR, we prioritise user safety, fair creator compensation, and a seamless browsing experience. Our dedicated support team is always ready to assist with any concerns. Join millions of Simmers worldwide and explore thousands of unique creations to enhance your game! 💙
Contact info
United Kingdom
- support@thesimsresource.com
- www.thesimsresource.com
4.5
Excellent
109 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Old Mate
I sign up for and cancel my VIP subscription frequently depending on my Sims gaming habits. The TSR library is huge and offers options for everyone, I enjoy the themed events they run and it's nice to have a site that I can trust to come back to when my Sims itch needs to be scratched.
February 25, 2024
Unprompted review
Reply from The Sims Resource
Thank you for your support! 💙 We love hearing that TSR is your go-to place whenever the Sims inspiration strikes! With such a huge library and fun themed events, we’re always working to make sure there’s something for everyone. We truly appreciate you being part of our community and look forward to welcoming you back anytime. Happy simming! 😊
They lost my account details
Made an account and purchased a subscription, however on trying to login (using the very same email account they send all their emails to), I am told that details are incorrect. When I go to reset password, I am told that the email address (WHICH THEY SEND ALL THEIR MARKETING EMAILS TO) is not registered on the site.
In addition to this, even with a paid membership the site is slow, glitchy and difficult to navigate. The search filters don't work properly and often the basket doesn't function. Until these issues are fixed and my account is restored, I can only advice anyone reading to stay far away from the site.
January 29, 2024
Unprompted review
Reply from The Sims Resource
We’re really sorry to hear about your experience. That definitely shouldn’t happen, and we understand how frustrating it must be. Our support team is always happy to assist with account recovery, so please reach out, and we’ll do everything we can to get this resolved quickly.
Regarding site performance, we’re continuously working on improvements, including search functionality and overall usability. We truly appreciate the feedback and take it seriously as we work to enhance the experience for all users.
We’d love the opportunity to make this right for you—please contact our support team, and we’ll do our best to help! 💙
Worst Download-site
Worst Download-site, created to artificially make it harder to download .
January 27, 2024
Unprompted review
Reply from The Sims Resource
We’re sorry to hear you feel this way. The Sims Resource has been a trusted CC site for many years, offering a huge library of content for free, supported by ads to help compensate our talented artists. While we understand that waiting for downloads isn’t ideal, our VIP membership offers an option for an ad-free and instant download experience.
We’re always working to improve the site and make browsing and downloading as smooth as possible. If you have any specific feedback on how we can do better, we’d love to hear it. Thank you for sharing your thoughts! 💙
I would rather castrate myself
1) The experience: This is possibly the most painful website to visit on the entire internet. There are 700 ads on every page, some with popups that auto-play audio, LOUDLY. When browsing there is often more ads than content displayed. If you ever manage to get far enough to FIND something you want to download, the item's page is also so full of ads it can take a while to find where the actual download button is, then you navigate your way through multiple screens of MORE adds, then at the end, WAIT to download for several minutes unless you sign up for their premium subscription.
2) The content: It seems like it is a complete FFA and there is zero quality control. You have no way of knowing if what you are downloading is even going to work. Most of it is enabled for random, incorrect age-groups, and/or inappropriate outfits, leading to messed up townies, terrible shower-wear, or broken toddlers whose entire essence has been consumed in the texture of a pair of knee-high boots. There is no oversight, and you find abandoned content that's been save-corruptingly broken for 10 expansions.
If I could rate 0 stars, I would.
December 23, 2023
Unprompted review
Reply from The Sims Resource
We’re sorry to hear about your past experience, but we want to assure you that a lot has changed since then! Since December 2023, we’ve made significant improvements to our site, including a smoother browsing experience, fewer ads, and stronger quality control for custom content.
Our goal is to ensure that all content meets a high standard, and we regularly check for outdated or broken items to maintain a better experience for players. We appreciate all feedback as it helps us continue improving. Thanks for sharing your thoughts! 💙
Who the heck came up with idea to have…
Who the heck came up with idea to have people pay for download history? That's bs. No wonder so many mods there haven't updated.
September 2, 2023
Unprompted review
Reply from The Sims Resource
We appreciate your feedback! Free accounts can access up to 20 items in their download history, while VIP members get expanded storage for convenience. This helps support the site and the talented artists who create content for the community.
We also actively test older content to ensure quality and take quick action on reported issues. While creators update their mods at their own pace, we strive to maintain a library of functional, high-quality content. We’re always working to improve the experience and appreciate your thoughts! 💙
A long downward spiral into greed
It used to be great, didnt mind having to wait a couple extra seconds to download my CC.. but over the years it feels more and more like they're trying to force their users to pay for VIP.
July 12, 2023
Unprompted review
Reply from The Sims Resource
We appreciate your feedback! 💙 We understand that waiting for downloads isn’t ideal, but our VIP option is there for those who want an ad-free, faster experience. That said, The Sims Resource remains free to use, and millions of users continue to enjoy our content without a subscription.
Every month, we receive over 1,800 new CC items, created by 150+ generously paid artists as well as our internal teams. Monetisation helps us support these creators while keeping TSR running for everyone. We’re always working to improve the experience and appreciate you being part of the community! 😊
Greed is killing this website
I used to like this website but I can't stand waiting anymore. We had to wait 30 secondes and that was ok, but now it's 2 minutes and more ! I know that every company want to make money but at this point it's counter productive, it will scare away potential buyers.
1 star rating for all the bad changes. Please wake up, you are killing your website.
June 17, 2023
Unprompted review
Reply from The Sims Resource
We appreciate your feedback and understand your frustration. We always aim to balance a free experience with site sustainability, and while ads help support the platform, wait times remain between 10-30 seconds—not 2 minutes.
Since your review, we’ve made improvements to enhance site performance and user experience. We value your input and hope you’ll check back to see the updates. Thanks for sharing your thoughts! 💙
TS4 got my debit card flagged for scams.
TS4 got my debit card flagged and i couldn’t spend any of MY money all weekend because they’re on a HOT LIST of scams for 6 banks in the USA apparently. They take 6 $0.0 charges to see if my card worked and then it got flagged for suspicious transactions.
May 13, 2023
Unprompted review
Reply from The Sims Resource
Sorry to hear that happened - that sounds stressful. We don’t process payments directly (they go through a secure third-party), but we never take multiple charges like that. Sometimes banks will “test” small $0.00 authorizations when verifying a card, which can look unusual on a statement. If you reach out to our support team we can double-check everything on our side and make sure you’re all set 💜
TSR is a Money Draining scam
I feel like I'm paying this TSR bill every 2 minutes and barely downloading anything, I paid monthly because I play Sims on weekends but I don't feel it's worth it and some of the quality their creators submit is lacking. I'd rather pay per creator on Patreon, at least I know the graphics are quality.
May 13, 2023
Unprompted review
Reply from The Sims Resource
We appreciate your feedback. We understand that everyone has different preferences when it comes to supporting creators. At TSR, we work with a wide range of artists, and while styles and quality may vary, we strive to maintain a high standard for the content on our site.
VIP is designed for those who want an ad-free, faster experience, but we understand if it’s not the right fit for your playstyle. If there’s specific feedback you have on improving the experience, we’d love to hear it! Thanks for sharing your thoughts, and we appreciate you giving TSR a try. 💙
Bait and Switched at Checkout!!
Hi posting this so it doesn't happen to anyone else. I clicked on the 6 dollar option, applied a coupon, it gave me green text saying 2 dollars was taken from the amount (making it 4), I went to pay- and there was NEVER a confirmation of exactly how much would be paid in the menus. It never a appeared a single time and was very unclear if I would be taken to a confirmation menu or not- and then charged me 36 dollars. I absolutely did not select this option.
I don't expect TSR to actually refund me so now I'm going to have to get paypal involved if possible. Shame on me for thinking such an ad ridden, shady practicing site with malicious treatment of free users would be honest. DO NOT PURCHASE VIP FROM TSR!!
August 20, 2022
Unprompted review
Reply from The Sims Resource
We’re very sorry to hear about your experience. This sounds like a technical issue, and our support team is always happy to help in cases like this. If this were brought to our attention, we would have worked quickly to resolve it and issue a refund.
Since 2022, we’ve made improvements to our checkout process to ensure pricing is clear before payment is made. We always strive for transparency and fairness, and we regret that this situation left you feeling otherwise. If you ever decide to give TSR another try, we hope you’ll find the experience much smoother. Thank you for your feedback. 💙
TSR ignores doxxers who create for them
Recently there was a scandal in the Sims CC community about a group of patreon creators who were involved in a doxxing ring that was sharing patreon information with each other. Two of those creators, Busra-TR, and Antosims are very well known creators at TSR. When TSR got contacted about them, they replied that they wouldn't get involved because this didn't happen on their site. That screenshot was shared all throughout tumblr. How are we to trust TSR with our safety if they are content letting known doxxers continue to submit CC to their site? Are they going to share our TSR info? Are they going to somehow gain access to our personal information or credit card info? Who knows. It's scummy.
June 29, 2022
Unprompted review
Reply from The Sims Resource
We take user safety and privacy very seriously. While we understand the concerns raised, we want to clarify that TSR did look into this matter and took appropriate action. We do not condone doxxing or any form of malicious activity, and we ensure that all artists on our platform adhere to our guidelines.
Regarding security, TSR does not store sensitive payment information—all transactions are securely handled by a trusted third-party provider. We only retain the minimum necessary account details for site functionality, and user privacy is a top priority.
We appreciate the opportunity to clarify this and want to reassure our community that we are committed to maintaining a safe and respectful environment. If you have any further concerns, our support team is always happy to help. 💙
New to website and i love it
I'm new to using this webiste but so far ive had no problems with it at all. yes ok the ads to tend to drive me crazy but at the end of the day every website you go to there will always be ads. I dont see why people are complaining for, like the only ads i get is the stuff the website is promoting or one small ad in the bottom corner for different things.
May 5, 2022
Unprompted review
Reply from The Sims Resource
Thank you so much for your kind words! 😊 We're glad to hear you've had a smooth experience with TSR. Ads help keep the site free and support our amazing creators, but we appreciate your understanding. It’s always great to see positive feedback, and we truly appreciate you taking the time to share yours.
Everyones complaining about the ads…
Everyones complaining about the ad block making you wait 180 seconds.. guys if you PAUSE YOUR ADBLOCK you only have to wait 15 seconds or whatever. Ofcourse there's ads, how else will the website survive? Who wants to create content for free? NOBODY! Youtube has ads and more than one coming one after another yet these people probably don't complain about that do they? I've never had a problem with the sims resource, it's a clean website and all their cc goes through multiple checks and have to meet certain standards before getting accepted. Other cc websites make my antivirus pop up quite a lot but the sims resource is always fine.
April 7, 2022
Unprompted review
Reply from The Sims Resource
Thank you for your thoughtful feedback! 😊 We appreciate your understanding of how TSR operates and the need for ads to support both the platform and our talented creators. Our goal is to provide a safe, high-quality experience, and we’re glad to hear you’ve found TSR to be a reliable and secure place for CC.
Your support means a lot, and we truly appreciate you taking the time to share your experience. Happy simming! 💙
404 ERROR OVER AND OVER DESPITE PAYING…
404 ERROR OVER AND OVER DESPITE PAYING FOR IT
January 30, 2022
Unprompted review
Reply from The Sims Resource
We’re sorry for the frustration this caused! Occasionally, brief 404 errors can occur during technical site deployments, but these typically last no longer than 10 minutes and are not frequent. We always aim to keep disruptions minimal and provide updates on our socials when maintenance is planned.
If you ever run into an issue like this again, our support team is always happy to help and can assist in troubleshooting any access problems. We appreciate your patience and your support of TSR! 💙
HOW MANY HOOPS!?
I have suffered through some of the BS hoops this site forces you to jump through... but I'm done. Such a large directory of CC and has so many really good creators and mods available - and I get they need money to keep it up and running but holy COW. I tried to download a couple furniture and hair mods today and it's changed to ONE single download at a time, makes you wait longer for having an ad blocker, and asks you to sign up for their VIP BS for certain downloads as well. How do people even use this site and find it worthwhile? Done. Finding my CC on another website.
January 9, 2022
Unprompted review
Reply from The Sims Resource
We’re sorry to hear you’ve had a frustrating experience. We understand that TSR has a large CC library, and we strive to keep it accessible while ensuring the site remains sustainable.
VIP is an optional way to enhance the experience, but it’s not required to access content. We appreciate all feedback as we continue working to improve the site and balance the experience for all users.
Thank you for sharing your thoughts, and we wish you the best in your CC search! 💙
I used to pay for the premium but I…
I used to pay for the premium but I didn't download so regularly to keep it. The amount of ads is astonishing truly. And really long waiting time for the download in the free version of the site. I like the basket option in the premium version and ad the same time it is quite affordable at least.
To sum it up, it is a quite good website if you're willing to pay a premium or have time on your hands if you chose to stick with free.
I could complain that sometimes the loading time of the categories pages can be long (and it's not a problem of my wifi).
December 8, 2021
Unprompted review
Reply from The Sims Resource
Thank you for your thoughtful feedback! 😊 We’re glad to hear you’ve enjoyed features like the basket option and found VIP to be affordable. We understand that ads and wait times can be frustrating, but they help us keep TSR free while supporting creators.
We also appreciate your note about loading times—while we continuously optimise site performance, we’ll keep working to make browsing smoother for all users. Thanks again for sharing your experience, and we appreciate your support! 💙
Not a scam... but.
Not that it's untrustable. It's just downright horrible. So many ads, I don't even have an ad-blocker and it gives me 100+ seconds of wait time for a SINGLE mod, unless you give them your money, you can only download a single mod at a time, AND you have to wait 15 seconds to download that mod... and remember, 15 seconds and you cant do multiple mods at once! Literally bullies you until you give them your money.
November 25, 2021
Unprompted review
Reply from The Sims Resource
We’re sorry to hear you feel this way. The Sims Resource remains a free platform, and while wait times are in place to help sustain the site, they typically range between 10-30 seconds rather than 100+ seconds.
VIP is an optional way to enhance the experience, but it’s not required to access content. We always strive to balance accessibility with the needs of our creators and community. We appreciate your feedback and will continue working to improve the experience for all users. 💙
I love this website
I love this website, It gives me my sim content for free and a wide selection. I agree that the fact it won’t let you download anything with adblocker is annoying though as I cannot turn mine off through my virus protection. But other than this it’s a great website and recommend a lot. No viruses here :)
July 17, 2021
Unprompted review
Reply from The Sims Resource
Thank you for your kind words! 😊 We’re so glad to hear that you’re enjoying TSR and the wide selection of free content. We understand that ad-related restrictions can be frustrating in certain cases, but we truly appreciate your support and recommendation. It’s great to know you find TSR a safe and reliable place for CC. Happy simming! 💙
Very Sketchy even after much use.
You can’t block ads or they won’t let you download anything. If you unblock ads you still have to wait forever to do so. The website is incredibly slow due to all the ads. Multiple on every page. You can pay for premium to not have to wait for downloads but none of the money goes to the creators. Several downloads flag as viruses. Just don’t trust this site.
May 15, 2021
Unprompted review
Reply from The Sims Resource
Sorry to hear you had a frustrating experience. Ads and short wait times are what let us keep TSR free for everyone while still supporting the creators who share their work here. VIP members do get an ad-free experience, and a portion of that subscription does go directly to the artists. As for downloads - they’re safe and each one goes through a vetting process, but if anything ever looks off our support team can always help check it out. Thanks for sharing your thoughts, we’re always working on ways to make the site smoother 💜
it is great
people say that TSR is bad but in my experience there is nothing wrong with it
May 2, 2021
Unprompted review
Reply from The Sims Resource
Happy to hear your experience has been positive! Our creators will love to know 💜
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