AWFUL! I ordered a present for someone on the 29th of April. It is now the 18th of MAY and it still has NOT arrived. I emailed them MULTIPLE TIMES and asked for a refund. Radio silence. Customer servi... See more
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What a great company! I had a mix up with an order and it was dealt with efficiently and politely. It makes such a nice change to find an online company who care about their customers, and, if somethi... See more
Company replied
I wanted to buy Christmas gifts from smaller businesses this year. I managed to find the item I wanted through The Unusual Gift Company, it was cheaper than elsewhere and that included the postage. T... See more
Company replied
I still havent recieved my Karlsson clock having paid over £200 plus extra for next day delivery. Ordered 31st December. Have called, emailed and left a message on their FB page and absolutely ZERO co... See more
Company replied
Company details
Contact info
1A Canalside Business Park, Tattenhall, CH3 9BD, Chester, United Kingdom
- info@unusualgiftcompay.com
- www.theunusualgiftcompany.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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My parcel arrived as soon as expected
My parcel arrived as soon as expected. I would have given FIVE stars but I had expected to get a confirmatory email at the time of my order and when one didn't arrive I stared to worry.

Reply from Theunusualgiftcompany
Will Gladly Shop Here Again
For many years, I always shopped on a different site to get weird or funny gifts (and ideas). When the site I always used went under, I had no idea where to look. I started searching around on google and The Unusual Gift Company checked all the boxes for me (great merchandise, very unique, funny, well priced). Even though I am in Canada, shipping was not overly expensive, everything came very quickly and they were so kind about my whole order. Will definitely shop with them again.

Reply from Theunusualgiftcompany
Loved the selection of items on offer
Loved the selection of items on offer.
Ordered the weather sticks which look great and the axe throwing game loooks brilliant. Free gift also a lovely touch.
1 item was not in stock but I was refunded quickly.
Would definitely recommend.

Reply from Theunusualgiftcompany
Waiting over 4 and a half months for order! Avoid!
I've now been waiting 4 and a half months for my order. Contacted them multiple times but no reply. Avoid at all costs.
*Thanks for the Reply - but still no direct reply via email - mine is Order #125487. All very well writing on trust pilot to save face, but why not bother to reply directly to your customers. Please reply to my multiple emails, really not great service here!

Reply from Theunusualgiftcompany
Quality!
Quality product, really happy with the item purchased and it was very generous of them to send a bonus free gift! 5⭐️

Reply from Theunusualgiftcompany
Great family run business
Great selection of interesting gifts. Bought a gift for a colleague on here and will be back for Xmas and Secret Santa!

Reply from Theunusualgiftcompany
Just love the range of gift ideas on…
Just love the range of gift ideas on this site. Have ordered a few items now and found service to be great - fast delivery and brilliant communication. Definitely recommend

Reply from Theunusualgiftcompany
As expected
As expected, although for some reason it came in two parcels a day after each other. A good selection and a bit random, so ok if you do want unusual gifts, but i won;t be getting anything fo my mother in law from this site.

Reply from Theunusualgiftcompany
Support small business
A great website to buy gifts for the ‘difficult to buy for’. I actually ordered a little treat for myself too! Arrived promptly. Thank you!

Reply from Theunusualgiftcompany
Disappointed
Difficult to review something I did not receive. Due to staff shortages because of covid my order was cancelled and refunded.

Reply from Theunusualgiftcompany
Great small British company
Great small British company. Always worth a browse before the big ones. Has many items you wish you had thought of yourself. Recipients of my presents from this site have never been disappointed but often surprised and cheered up. We all need that just now

Reply from Theunusualgiftcompany
Really prompt and helpful when I…
Really prompt and helpful when I couldn't find something! Nice to get some help from a real person for a change. Now my go to website for Christmas shopping 2020!

Reply from Theunusualgiftcompany
Jane
I love scouring this website for fascinating and interesting gifts. My friends are always delighted with the unusual presents I buy them. Their deliveries are well packaged and prompt, even in these difficult times. We should all support small British businesses otherwise we will be taken over by large, ugly international giants

Reply from Theunusualgiftcompany
Perfect company for gifts for the hard…
Perfect company for gifts for the hard to please!!!
Easy to order from & my query prior to ordering was swiftly answered by Belinda.
I will be ordering again in the run up to Xmas, I like to support a small UK based company.

Reply from Theunusualgiftcompany
I’ve used this site many times and each…
I’ve used this site many times and each time has been problem free. One minor issue developed which was speedily and efficiently resolved. If you need a gift site for those ’different’ presents, then this is the site for you.
Highly recommended

Reply from Theunusualgiftcompany
Five star service
I recently ordered an item for a friend. I thought my order maybe had not gone completely through successfully as it's status didn't change. I contacted UGC for an update and got a very rapid response from Belinda who informed me of covid delays. Belinda again contacted me the morning she also sent me order and it came very quickly! 5 stars for service!!
They even included an additional gift in my package as a thank you which I felt a lovely touch!
Would definitely order from them again!
Michael, Preston (UK).

Reply from Theunusualgiftcompany
Pleased customer
Ordered from them and within days received my items and a free gift. Very happy with purchase.

Reply from Theunusualgiftcompany
Speak as you find is my motto
Speak as you find is my motto. Reading the other reviews is shocking I can only tell you my experience. We ordered a number of items and all except 1 turned up within days. I emailed about the item that was not included and was told they were waiting for stock about 1 week later it came. We also got a free gift which amused my husband no end. They are offering a £5 per review so take that on board but say they will honour it whether your review is good or bad. I would use this company again I really like the items and could not find them anywhere else.😁

Reply from Theunusualgiftcompany
Belinda at The Unusual Gift Company is…
Belinda at The Unusual Gift Company is lovely!! Her customer service is outstanding!!!!
There was a mistake with my order (we are all only human) but she rectified the issue as soon as it was raised, supplied me with a refund as the item I ordered was out of stock and told me to keep the other item as a good will gesture.
I also offered Belinda some feedback on one of the free gifts they offer. She took this on board and was very appreciative of the advice.
As a small family run business I wish them all the best in the future. I will definitely purchase items again and recommend to family and friends.
Thank you Belinda!! 😊

Reply from Theunusualgiftcompany
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