AWFUL! I ordered a present for someone on the 29th of April. It is now the 18th of MAY and it still has NOT arrived. I emailed them MULTIPLE TIMES and asked for a refund. Radio silence. Customer servi... See more
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What a great company! I had a mix up with an order and it was dealt with efficiently and politely. It makes such a nice change to find an online company who care about their customers, and, if somethi... See more
Company replied
I wanted to buy Christmas gifts from smaller businesses this year. I managed to find the item I wanted through The Unusual Gift Company, it was cheaper than elsewhere and that included the postage. T... See more
Company replied
I still havent recieved my Karlsson clock having paid over £200 plus extra for next day delivery. Ordered 31st December. Have called, emailed and left a message on their FB page and absolutely ZERO co... See more
Company replied
Company details
Contact info
1A Canalside Business Park, Tattenhall, CH3 9BD, Chester, United Kingdom
- info@unusualgiftcompay.com
- www.theunusualgiftcompany.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good Service
I ordered from them for the first time recently. Arrived on time and queries I had on other products were answered quickly. Found their after sales service very good . Will defo use again

Reply from Theunusualgiftcompany
I ordered an inflatable dinosaur to…
I ordered an inflatable dinosaur to cheer up the kids with everything going on and it was really happy with the product and service. Will return again for some more fun gifts for Christmas.

Reply from Theunusualgiftcompany
Great service and quick delivery
Great service and quick delivery. They replied promptly to an email about my order so very happy with customer service and delighted with the products I received. Will definitely use The Unusual Gift Company again.

Reply from Theunusualgiftcompany
Great items
Great items, and good customer service. Saw the bad reviews and took a chance, it seems to have have turned around from a customer service point of view. Will definitely order from them again.

Reply from Theunusualgiftcompany
Scam company .avoid at all cost!!!
Purchase goods about six months ago. I have cancelled the order now as they failed to deliver. My order is still on their system and am still trying to get my money returned via my credit card. It seems from other reviews they take your money very efficiently but nothing else. Just be advised this is a scam company and the fraud squad should investigate them .

Reply from Theunusualgiftcompany

Reply from Theunusualgiftcompany
Unfortunately will not be purchasing from this company again.
Their website advertised good quality face masks with filters etc. Me and a few others bought the item (inc 24-48 deliver payment) I know there were a few of us because they sent out a group email.. over 3wks later telling us all they were not in stock and offering us another mask (which was basically a fabric mask) we all declined and asked for a refund. The refunds took nearly as long as the wait for the product. I know this is a strange time, but the wait without any communication was excessive. I did email 3 times with no reply. I just think if they did not have the product they should not be advertising it or offering 24-48 delivery.

Reply from Theunusualgiftcompany
Terrible company
Terrible company - DO NOT USE. I ordered a gift on 19th December guaranteeing a delivery before 23rd December. I only ordered it through this company so I could give it to my husband on Christmas day. I ordered a few other bits too. The other gifts arrived before Christmas but the main gift did not and on the delivery note by the item there was a hand written arrow and the written words "To Follow". It is now 13th January and there is no sign of the gift, or a response to 3 left phone messages and 2 emails, or the 64.99 which the gift cost. Let's not mention the Christmas present that my husband hasn't had. I am very upset and will be taking this further.

Reply from Theunusualgiftcompany
SCAM -This is Nuku.co.uk re-badged
This is Nuku.co.uk re-badged, still carrying on the same scam. Take your money for items they have no rights to sell or in fact have. The address is false, look them up if you can find them on companies house, its a residential address in Wrexham, you can find the name of the scam artist there.
DO NOT BUY FROM THESE CRIMINALS

Reply from Theunusualgiftcompany
Do not order from this company
Do not order from this company! They don't answer their phone or respond to emails they don't deliver stuff when promised

Reply from Theunusualgiftcompany
Scam company
Scam company. No contact details outside of a phone number that is out of service. Ordered item and it just never came. Thankfully the bank resolved it for me but do not use this site, they will take your money and send you nothing.

Reply from Theunusualgiftcompany
Scam carries on from Nuku.co.uk
This website recently replaced Nuku.co.uk
If you read the reviews on here for Nuku then you will understand why they have changed names.
DO NOT ORDEE ANYTHINF FROM THIS WEBSITE.
I ordered an item in September and was sent something completely different. I contacted the sale team via email and they apologised and said they would dispatch the new item immediately.
This never happened.
Its now the end of October and I have sent multiple emails directly and through the website seeking assistance. No response.
Hence I turned to Google as it felt suss after seeing the website name change, and I found all the scam alert reviews.
So thought I had better start a new thread for the new brand name.

Reply from Theunusualgiftcompany
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