Theurbandoorcompany 

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See what reviewers are saying

Rated 5 out of 5 stars

Lovely people to deal with! Great products at good prices. Bought a front door from them and then went back for an electric roller garage door! Don't buy a door in the Essex area without at least talk... See more

Rated 5 out of 5 stars

Was pleased with the purchase of our new kitchen/rear door. We chose a stable door style with inter grated blind. This was fitted just prior to the Covid shutdown. But unfortunately we have had... See more

Rated 5 out of 5 stars

Excellent company five stars is not a high enough rating. This is my third time using Urban Door Company. The can’t be beaten on quality of product, price and customer service. Paula starts the ball r... See more

Rated 5 out of 5 stars

Excellent service from Paula and Danny. Paula was efficient. We had a double conservatory door fitted by Danny. He cleared up as he went. No damage to walls. We were impressed the first time we used U... See more

All reviews

(47)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience!

Lovely people to deal with! Great products at good prices. Bought a front door from them and then went back for an electric roller garage door! Don't buy a door in the Essex area without at least talking to them. Highly recommended

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience with Urban Door

We had a great experience with Urban Door. All the people we dealt with were very helpful both for front doors and garage doors. We purchased the garage door in the end which we are very happy with.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

We recently had our front door done by The Urban Door Company and couldn’t be happier, fantastic service from start to finish. Highly recommend.

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

A painless process!

We had seven internal doors fitted. The whole process from ordering the doors, delivery and to Scott Baggley fitting them has been very efficient and painless. Scott was first class and had made a great job of the fitting. We will not hesitate to recommend Urban Doors.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Excellent customer service from this company thank you Paula & Sid. We have purchased & had fitted a street door & internal doors (on seperate occassions) which were all installed hassle free. All staff from in shop to the fitters are very friendly & professional, would highly recommend.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot thank this company enough

I cannot thank this company enough! No score will be high enough. Firstly Paula was fantastic and called us to check every detail. The man who came to measure was polite, clear and informative as well as down to earth and Danny (the installer) WOW talk about customer service, I had the date wrong and no one was in when he arrived. He waited patiently for my dad to grab my keys from work and let him in, then he did an amazing job! Clean, precise and perfect ! We love our new front door and will 100% use Urban doors for our interior and exterior in the future! Brilliant customer service- thanks so much!

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

New front door

My whole experience was stress free. They are such lovely people to deal with, honest, helpful and straightforward. Jeff and Dan (surveyor and fitter) were very experienced and professional. I noticed a scratch and a couple of marks on the door handle soon after and within a week it was replaced.
I am really pleased with my new front door, excellent quality and I would highly recommend the Urban Door Company
Thank you Paula, Sid, Jeff and Dan
MKG

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service and quality from Urban Door Company

We recently had our rubbish and old front door replaced by Urban Door Company and couldn’t be happier with the whole experience. The website made designing our new door super easy, and it was great to see everything laid out clearly from the start.

Paula was absolutely brilliant – friendly, helpful, and really accommodating, especially with our awkward working hours. The installation was quick, professional, and finished to a very high standard.

Turnaround time was impressive and the final result looks fantastic. We’re really pleased and would happily recommend Urban Door Company!

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Garage door - Top service again!!

I sat down with Paula and discussed my requirements. With a range of options provided, the survey was arranged, decision made and ordered placed. I received a phone call from the installation team ahead of the appointment and they turned up bang on time. Professional, helpful and efficient, the installation of my new Aluroll garage door went very smoothly. I firmly believe you get what you pay for. UDC have delivered top service for me again. Very pleased, I’m already looking at what door I can replace next!

Thanks Paula! 😃

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

We visited Paula regarding a replacement front door.
It was a good choice,hassle free, nicely fitted .
Well done Paula.

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

Quality Product & People

So nice to deal with a professional company that really cares about their customers. Excellent product quality together with nice people to deal with, made the whole experience stress free. From Paula in the sales office through to Dan the installer, we cannot fault the service and would highly recommend Urban Doors to everyone.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience from beginning to end

We found the Urban Door Company by word of mouth as they have fitted doors for our friends.

From the beginning to the end the experience was good. The quoting process was easy and the salesman was able to find the right solution for our garage door.

The lead time was very short and we had our door fitted very soon after ordering. The fitters were quick, accurate and very professional.

All in all a good experience.

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from choosing our…

Excellent service from choosing our door to installation. Paula was extremely helpful and informative in assisting us when deciding our door choice. Their surveyor was also very helpful and knowledgeable in helping us decide depth of door frame etc. Danny the fitter was extremely good at fitting the door and left no mess for us to clear up. I would highly recommend the Urban door company.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

New Doors

Currently renovating a flat and needed a new front door, french windows and garage door.
Delighted with the quality of the doors which were all fitted within the quoted time frame.
Great service from Paula and colleagues from start to finish.

January 29, 2025
Unprompted review
Rated 5 out of 5 stars

New front door

The service from start to finish was excellent, Paula was very helpful in helping us pick the front door we had in our minds, the installation process was excellent and didnt leave any mess behind which was great.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Urbandoor Company master of product and fitting

Excellent service from Paula and Danny. Paula was efficient. We had a double conservatory door fitted by Danny. He cleared up as he went. No damage to walls. We were impressed the first time we used Urbandoor so we didn't hesitate to use Paula again. Waiting for some internal doors to be fitted by Scott. Would thoroughly recommend Urbandoor.

December 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

The end to end service was excellent, great help from Paula in the store and excellent fitting by Dan, we are happy to promote and recommend The Urban Door Company

December 9, 2024
Unprompted review
Rated 5 out of 5 stars

We are very pleased with the whole experience.

We had a very thorough discussion with the proprietor to identify what we did and did not want. The door installation came very quickly after placing the order (less than a month). The installation was excellent. We are very pleased with the whole experience.

December 10, 2024
Unprompted review
Rated 5 out of 5 stars

Highly impressive company

From our first visit to the shop to discuss front door options to the completion of our new door, this company were 1st class. Paula was very helpful and full of experience which ensured we got the end result we were hoping for. The fitter (Dan) was also very conscientious and clearly takes pride in his work. The only tradesman we’ve never had to clean up after! We would highly recommend this company to anyone looking for a high quality service and competitive price. We also ordered new internal French doors but, although these haven’t currently been fitted yet, I expect we’ll be very pleased with the end result!

December 3, 2024
Unprompted review

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