Theurbandoorcompany 

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See what reviewers are saying

Rated 5 out of 5 stars

Lovely people to deal with! Great products at good prices. Bought a front door from them and then went back for an electric roller garage door! Don't buy a door in the Essex area without at least talk... See more

Rated 5 out of 5 stars

Was pleased with the purchase of our new kitchen/rear door. We chose a stable door style with inter grated blind. This was fitted just prior to the Covid shutdown. But unfortunately we have had... See more

Rated 5 out of 5 stars

Excellent company five stars is not a high enough rating. This is my third time using Urban Door Company. The can’t be beaten on quality of product, price and customer service. Paula starts the ball r... See more

Rated 5 out of 5 stars

Excellent service from Paula and Danny. Paula was efficient. We had a double conservatory door fitted by Danny. He cleared up as he went. No damage to walls. We were impressed the first time we used U... See more

All reviews

(47)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thrilled with our new front door

Thrilled with our new front door, Paula was really helpful and explained the different options, it was really helpful to see these options in the showroom as well, would highly recommend a trip there. Jeff the surveyor and Steve the fitter turned up promptly and were very informative. Steve was extremely tidy and left no mess behind, thanks Steve.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

New door from the Urban Door company

Absolutely delighted with my new door. The personal service I received from my first visit in the shop to the door being fitted was second to none. Extremely professional and great advice regarding the right style of door for my house. Very good value for money and supporting a local business as well. Highly recommend and will be using again for my other exterior and interior doors in the near future.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Thrilled with my new front door

Thrilled with my new front door. Would highly recommend the Urban Door company as the whole experience from start to finish has been easy. Communication has been great and delivery quick snd efficient. Fitting was completed and clean and tidy workmanship by very polite fitter.

October 30, 2023
Unprompted review
Rated 1 out of 5 stars

I could have copied the review below!

I could have copied the review below!
We also had a warped door and any form of after sales from the lady owner is non existent …
Was very happy taking the order for the door but that was it.
We are in the process of having a replacement door fitted but we have dealt with the manufactures direct and Urban Door Company have not been in touch once.
Tip:
If you need to speak to the Lady then go straight to the shop because the phone is rarely answered.

September 8, 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible after sales…

Absolutely terrible after sales service. Great before you pay!
My door to this day is warped and the company director, Paula, has come out with nothing but excuses.
Don’t bother!

January 16, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend

My brother in law recommended the Urban door company(Based in Billericay)as he had had a door supplied and fitted, my door was fitted today,I chose French grey,the fitter arrived exactly at the time stated ,he was polite and professional, he cleared up after the job was completed, The door is absolutely beautiful, I could not wish for any better.Paula the director was lovely to deal with.They have a showroom for you to visit.Massive 10 out of 10.

February 21, 2023
Unprompted review

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