Have been coming to VapeCo for years and they know exactly what I want and when i want it. Staff have always been so friendly and welcoming and only advise what's best not what they feel like they can... See more
Company replied
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See what reviewers are saying
Deliver to Ireland { 2 working days} 5☆ , Unbelievable how fast the delivery was , packaging / products arrived in perfect condition 5☆ , bar juice 5000 TRUST ME , IF YOU LIKE THE PODS , YOU'RE GOI... See more
I'm really pleased with the personal touch I received from The London Vape Company. I did a live chat to ask for some advice and the person I spoke to was really knowledgable and was able to recommend... See more
Fast dispatch, I only use two vape companies The London Vape Company and one other, they are all I trust and there is nothing I can give as a negative. If you need your vape kit quick for whatever rea... See more
Company details
Information provided by various external sources
The London Vape Company was launched in March 2014 from our shop in East Barnet. Within just a few short months we developed a thriving community of vapers who trust in our knowledge, our advice and our products to help them to quit smoking and start saving. But we’re not resting on our laurels – we’ve gone digital with our new online shop to offer our full range to a wider national audience, and we now have five stores located in London, East Barnet, Enfield Town, Holloway Road Camden Town and Kingston.
Contact info
102 East Barnet Road, EN4 8RE, London, United Kingdom
- 03300535566
- hi@thevape.co
- www.thevapecig.co.uk
4.9
Excellent
1K reviews
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Don't bother. You receive what is available not what you order.
Ordered 5 bottles of tobacco favoured 3 mg e-liquid. Received 4 bottles of 3mg tobacco in 'Amazon Style' oversized boxes. The fifth bottle was a 6 mg bottle of a random favour and strength I never ordered. Customer service did not contact me to say my order was not fully available. I was charged for merchandise not ordered. Service was also slow.
Don't bother with this company.
April 21, 2022
Reply from The London Vape Company
Hi Janet,
According to the Order Confirmation, Email Confirmation and Invoice, you ordered six of the 88Vape Rolling Leaf Tobacco in 3mg, not five.
Having reviewed camera footage of your order being packed, all six of the 88Vape Rolling Leaf Tobacco in 3mg E-Liquid you ordered were packaged, as well as an additional E-Liquid provided for free. As for the ‘Amazon Style’ oversized boxes, we are unsure what you are referring to, as your order was dispatched in a plain white envelope.
If you are referring to the packaging of the 88Vape E-Liquid, then these are simply the method by which 88Vape package all of their 10mls. These boxes are fully visible in the images provided on our website which you have seen when you placed your order, including a size comparison with the relevant 10ml bottle they contain.
If your order appeared to have been tampered with upon receipt, please notify us so that we can lodge a complaint with Royal Mail.
Kind regards,
The London Vape Company
I had been looking for a black tigon…
I had been looking for a black tigon tank for ages and London Vape just happened to have one! Very happy with it and the service - good communications, good packaging, fast delivery. Will certainly be back to this vape store and will be recommending.
April 19, 2022
I think the service is too slow for…
I think the service is too slow for delivery. I am still waiting for it, seven days after placing the order. Sorry, haven’t received the actual products yet, so can’t comment on them!
Update
Strangely, I got my order straight after I posted the above. Go figure?
I would still say this is a bit too slow for delivery but have now received at least TBF.
April 16, 2022
Great service
Great service. Really quick delivery and thankyou for the freebie vape juice sample
April 15, 2022
Easy to navigate web site
Easy to navigate web site, competitive prices, acceptable delivery time. Defiantly use again.
April 15, 2022
Ordered 15 days ago…
Ordered 15 days ago and still no shipping information or email stating that it’s even been shipped. :( and 12.50 for standard shipping … that’s along time to pay over have what I paid for in product just for shipping
April 11, 2022
Ordered 3 juices received 1
I waited forever for it to get here and when I did they had only sent me 1 of the 3 juices I had ordered.
April 9, 2022
Excellent fast service
April 8, 2022
Very helpful with my order
April 3, 2022
Really pleased with my vape
Really pleased with my vape, website, ordering, price & delivery was all really good. The only thing was had to change the pre installed coil in my device as wasn’t working.
April 2, 2022
Excellent service and quick delivery…
Excellent service and quick delivery will be ordering from you again thanks.
March 28, 2022
1st time using this site excellent wont…
1st time using this site excellent wont use anyone else
March 23, 2022
Great speedy delivery
Great speedy delivery. Will definitely be ordering again in the future. Many thanks.
March 18, 2022
Very good I had a issue with my coil…
Very good I had a issue with my coil that came with my tank, they were very helpful and the issue was fixed right away, will defiantly order everything I need from them, great customer service and excellent delivery
March 17, 2022
Quick delivery great product
March 17, 2022
Quick professional service thank you
March 14, 2022
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