Think Mortgages Ltd Reviews 

152
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for their exceptional service and support. Many highlight how the staff goes above and beyond, making complex processes feel straightforward and less stressful. Reviewers appreciate the clear communication, detailed explanations, and prompt responses throughout their mortgage journey. The company is consistently described as professional, efficient, and dedicated to securing the best outcomes for clients. People frequently mention feeling well-looked after and guided, especially first-time buyers, through what can be a challenging process. Many customers express long-term loyalty, having used the company for multiple mortgages due to their consistent outstanding service. The overall experience is often summarized as excellent, with many recommending the company without hesitation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many expressing gratitude for their helpfulness and... See more

Service

Customers had positive experiences with service, consistently praising the outstanding and impeccable support... See more

Customer service

Users describe positive interactions with customer service, highlighting the team's empathy, care, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Another great experience with Carl and his team for our second remortgage with Think Mortgages. Really simple process, informed every step of the way & answered all the questions we had. We are really... See more

Company replied

Rated 5 out of 5 stars

It's 10 stars! Charlotte and Carl have been absolutely fantastic throughout my mortgage process and the entire move. Charlotte went above and beyond, helping with all the plans, preparation, and eve... See more

Company replied

Rated 5 out of 5 stars

I couldn’t be happier with the service I received from Think Mortgages. Carl and the whole team were absolutely brilliant from start to finish. They made what could have been a stressful process feel... See more

Company replied

Rated 5 out of 5 stars

What can i say! Think mortgages go above and beyond. Carl and his team are just amazing, without their dedication and determination i would not be where i am today....... They went above and be... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Think Mortgages Ltd - mortgages, remortgages, insurance quotes and property investment advice in Bracknell, Berkshire and the UK


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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4.9

All reviews

(152)

34 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Service!

I can only speak very highly of Think Mortgages, Matt and his team were amazing throughout. This is now the second time I have used them and will only use them if I was to ever purchase another property! Excellent knowledge of all areas and put me at ease many a time when I was concerned of things. Thanks again!

November 9, 2021
Unprompted review
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Reply from Think Mortgages Ltd

Thank you for your feedback Mr Ahmed. I am sure that Matt will be delighted to read this as will his team. Thank you again and we look forward to seeing you in the future.

Rated 5 out of 5 stars

Professional and personal service

The team at Think Mortgages helped us secure our mortgage as first time buyers. They were patient and knowledgable and supported us through every step from initial enquiries into what kind of mortgage we could secure, through to completion of our sale. No matter the query, the whole team were on hand to help us and they were able to answer the many questions we had as first time buyers going through this process.

Even when we faced difficulties with a sale that fell through they were patient with us and always offered a professional yet personal service. In a process that can be confusing and challenging, Think Mortgages made the experience feel manageable and helped us feel listened to and positive. We cannot thank them enough.

October 25, 2021
Unprompted review
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Reply from Think Mortgages Ltd

We are very grateful for the review and feedback which will be shared with the team. It has been an absulote pleasure dealing with you and we hope you will be very happy in your new home.

Rated 5 out of 5 stars

Excellent service and support for my…

Excellent service and support for my remortgage.

Helped every step of the way.

I would recommend to anyone and will definitely be using again when the time is right

Thank you so much Think Mortgages Ltd

September 6, 2021
Unprompted review
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Reply from Think Mortgages Ltd

Thank you for the lovely review Natalie. It is always great for the team to receive feedback especially as good as this.

Thank you for your business and we look forwartd to hearing from you in the future.

Rated 5 out of 5 stars

This is my second time with think…

This is my second time with think mortgages and its all down to the fact they are that good at what they do! The whole team works endlessly around the clock to make sure there is nothing held up there end, true credit to keely and the girls for their hard work, Carl has a Fantastic team, I would highly recommend everyone to go with them.

August 23, 2021
Unprompted review
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Reply from Think Mortgages Ltd

Thank you for the review Terry. Always a pleasure dealing with you and as you say I could not do this without such a fabulous team here. We look forward to hearing from you in the future.

Rated 5 out of 5 stars

Thank you Think Mortgages !!!

All the team at Think Mortgages are absolutely brilliant and go above and beyond to help you with every aspect of the mortgage process. This is the second time we have used them and they have always been quick and helpful. We would not hesitate in recommending them in a heartbeat and have full confidence in doing so. With my other half being self employed too, it is always a struggle getting a mortgage, especially with the pandemic that happened at the time but we had no doubt that Carl and the team would be able to help us for our forever home. I would give more than 5 stars if I could. They are brilliant !!!

Lisa and Sam

July 30, 2021
Unprompted review
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Reply from Think Mortgages Ltd

Wow! Thank you for the feedback Lisa. We are all delighted that things went to plan and grateful for your kind words.

See you soon.

Rated 5 out of 5 stars

Great service

Great service. Would definitely recommend! Thank you to all the team at think mortgages

July 5, 2021
Unprompted review
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Reply from Think Mortgages Ltd

Thank you for the feedback and recommendation - It is always gratefully accepted and fabulous for the team to hear!

Rated 5 out of 5 stars

Amazing service as always

Amazing service as always. I wouldn't use anyone else!

June 23, 2021
Unprompted review
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Reply from Think Mortgages Ltd

So kind of you to say that! Thank you and we look forward to seeing you again.

Rated 5 out of 5 stars

Absolutely brilliant - a one-off

Carl is a one-off - truly brilliant. His knowledge of the mortgage landscape is second-to-none and he is professional, efficient and extremely diligent. Carl took on our case on like an absolute pro and guided us through every step of the way. He explained everything in easy-to-understand terms, and he was always happy to answer any questions. Having Carl do our mortgage reduced the stress of moving house so much. He is by far the best mortgage broker we've ever dealt with and I would not hesitate to recommend him to anyone. Thank you again to Carl and your lovely team!

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

Professional, efficient and highly recommended!

Carl and his team at Think Mortgages never fail to deliver. With professional courtesy, timeliness and efficiency, keeping customers notified and up to date at every step of the way. Sound advice from mortgage experts who are only interested in providing the best service for their customers. Excellent service, I have no hesitation in recommending.

March 3, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Exceptional service. Carl and his team provided excellent advice and support. In our case, this was an unusual and unique mortgage situation requiring thinking "outside the box" to find the the right lender. They were very efficient and knowledgeable. Through their persistence and perseverance we obtained a successful result for everyone. I can't praise Carl and his team highly enough.

March 1, 2021
Unprompted review
Rated 5 out of 5 stars

Carl Bennet and his team provided us…

Carl Bennet and his team provided us with excellent advise and support throughout our mortgage application. It's not been a very straight forward application given the current situation but they have managed to pull it through even when the successful rate is so low currently. Carl is very dedicated on our case and he is always there when we need to discuss with him on the case. He is also very patient as it's our first application and he walked us through the whole process which leads to a very successful result. We would recommend Carl and his team to anyone who might need advise on mortgage and be reassured that you will be taken good care of.

January 8, 2021
Unprompted review
Rated 5 out of 5 stars

The team are great

The team are great. they are very accommodating and extremely efficient with keeping you informed of the progress. I would highly recommend Think Mortgages.

December 24, 2020
Unprompted review
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Reply from Think Mortgages Ltd

Thank you Mark - Very kind words that mean a lot to the team.

Rated 5 out of 5 stars

Couldn't recommend carl and his team…

Couldn't recommend carl and his team enough. Always so helpful and don't mind me asking loads of questions and always get back to you so quickly. Wouldn't use anyone else for our mortgage. Kind and professional people and business. First rate company who can't do enough for you.

December 7, 2020
Unprompted review
Rated 5 out of 5 stars

Purchase of new home

I have now worked with the Think Mortgages team for a number of years and just recently purchased a new family home with their help. It was not an easy process especially in these difficult COVID times, but Carl and the team were amazing. We would highly recommend them to anyone considering buying a home.

November 6, 2020
Unprompted review
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Reply from Think Mortgages Ltd

On behalf of the whole team I would like to thnk you for your feedback Marc. We are delighted that you are happy with the service received and look forward to dealing with you again in the future.

Rated 5 out of 5 stars

Couldn’t recommend more

This is third consecutive time we’ve used Think Mortgages and the service and advice has always been excellent especially while purchasing a house during the COVID pandemic. We can not recommend them more highly, Carl and his team ensure you understand all the options available and any implications around your decisions.
We’ll certainly ensure we utilise their services for our next house purchase

October 3, 2020
Unprompted review
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Reply from Think Mortgages Ltd

Thank you Stephen - It is always nice to hear good feedback. Its a very tricky time due to Covid 19 so we are delighted that you have moved in safely and hope you will be very happy in your new home.

Thanks again!

Rated 5 out of 5 stars

First home…

Me and my partner just bought our first home together and used think mortgages after being recommended by a family friend. I’d like to start by saying how professional and understanding the whole team were, they helped us every step of the way and was always on hand to answer our queries, it was an absolutely fantastic service from start to finish, I will highly recommend and use again over and over.

September 25, 2020
Unprompted review
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Reply from Think Mortgages Ltd

Thank you Hollie.

It was an absolute pleasure dealing with you and it is always lovely to get first time buyer on to the housing ladder. We look forward to hearing from you again. Enjoy your new home!

Rated 5 out of 5 stars

You get the very best with Think Mortgages Ltd

We have used Think Mortgages Ltd on 3 occasions; 2 major house moves and 1 remortgage where more funding was needed for a potential building extension. On all occasions we have had a professional and speedy service and have felt that we were in the best of hands, where no stone was left unturned in finding us the very best product. Thank you to Carl and his team for a super service!!

August 9, 2020
Unprompted review

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