Thomas and Thomas Solicitors Limited Reviews 

Molly was very informative and patient explaining facts we had not even thought about. We would recommend Thomas and Thomas to anyone who was thinking of arranging a will . Thank you Molly

I highly recommend Thomas and Thomas Solicitors.
The entire process went very smoothly and quickly, and we were kept informed at every stage. The collaboration was very good, and I am very pleased with your work.
Thank you very much, and I will recommend it to all my friends.

Myself and husband have just had our will done with molly what a very helpful lady from start to finish molly helped us through all the questions we had and we had very good advice on what to put in a will as we had no idea we're to start I would not hesitate to recommend molly if you were thinking of doing your will thank you all at Thomas and Thomas

Molly acted as executor for my cousins estate as it was too complex for myself. Molly acted professionally and diligently providing a good and timely outcome. Molly was patient and understanding and I will definitely use Thomas and Thomas services again.

Could not recommend enough!

T&T have been incredibly quick, thorough and responsive. They have helped us with both our sale and purchase and we could not have had a better experience. Being able to remain in contact via phone, email and WhatsApp has meant that our questions were quickly answered, and we felt fully informed throughout the process. Thank you so much.

I would give more stars if I could!!! Solicitors often get a bad rap however Melissa and her whole team are the epitome of a family solicitors. They care for their customers and go way and beyond to ensure you get a tailor made service and always at a fair cost. We have as a family used and will continue to use their services whenever required. I wholeheartedly recommend the team at Thomas and Thomas Port Talbot.

I know conveyancers often get not so great feedback, but personally, I found Danielle to be very responsive, clear when explaining things, and clearly committed when ensuring my exchange and completion went ahead as planned even from hospital! I have felt kept in the loop and have appreciated her patience on getting back to my queries, however small. Even if there was no update, she would get back to me and let me know when an update was expected. Really appreciate her conscientious work. Thank you Danielle!

When you're buying and / or selling a house, it's a minefield of legal jargon, questions, paperwork and waiting....
This is the 2nd time we've commissioned T&T to act for us and for the 2nd time it was flawless.
Bev quite simply made it easy. Always available for a call (or call back) walked us through the requirements, explained things in layman's terms and basically did everything on time and with a smile. Friendly, professional and helpful in what can be a stressful time. No stress here!
Already recommended Bev to our daughter who's now buying & selling with Bev and T&T

My wife and I completed our Wills with Thomas and Thomas Solicitors today, dealing with India Ford.

India provided us with a thoroughly professional service giving quality advice. The whole experience, which we thought might be a daunting one, turned out to be anything but. India was so patient and friendly throughout our appointments and she has definitely mastered her brief.

I would recommend using the service of Indian Ford at Thomas and Thomas Solicitors in a heartbeat. You would not be disappointed!

Well, where do I start??!! How about with the two positives.....Jess was always very nice to talk to, lively and pleasant. The receptionist is an absolute diamond, and was more help than the solicitors!

Now for the bad. I can't write everything, as Google itself won't have enough memory space for all of it, but here goes.
1. I've read reviews stating that the director is obnoxious, loud, has a bad attitude, talks over people and cuts people off mid-sentence. Yes, that's all true!!
2. Thomas and Thomas insist on using the Credas app to verify identity and sources of funding. I tried this app 20 times, succeeding just twice. The app would simply re-start itself half way through, losing all the pre-inputted information. "Come to the office and we'll do it" was the solution.....well, at least at the 8th time of them trying it was, as it quit 7 times on them as well. One solicitor there even said "why can't we just have passports like we used to?" Why indeed?!
3. As part of my funding, my dad had to prove his identity and source of funds. "You'll need your last three months payslips to do that" was the line fed to him. "But I've been retired THIRTEEN YEARS" he responded. "We'll still need them I'm afraid, or there'll be nothing more we can do." I'll let you work that one out. (we never did supply them, so goodness only knows what that was all about.)
4. Then came the paperwork with the wrong purchase price on it (admittedly I didn't tell them, as it was five grand less than I was due to pay.) They finally noticed though, so had to reproduce them, putting everything back another week. I even tried to speed-up the process and hand deliver the new ones to their main office in Port Talbot, rather than wait for the post. It didn't work.
5. Due to all fuss, running around and IT that didn't work, I had a total of 3 completion dates. Finally at approx 15:00 on the third date, I had a phone call from the sellers' Estate Agent, telling me I could collect the keys from them. The call containing the "great news" came from Thomas and Thomas 40 minutes later. It was like your nan ringing to wish you good luck in your football game, after you've already lost three nil!

Needless to say, I hope you never have the same experience as me.

Have just competed our house purchase through Thomas and Thomas Solicitors, we have found them to be professional at all times and prompt with responding to enquiries as well as passing on of information to us.

We've used Thomas and Thomas for our last 2 house purchases / sales and couldn't rate them highly enough! Emma and Sandra turned things around very quickly, were always available to talk and offered very helpful advice and updates throughout the process.

My wife and I have both used THOMAS AND THOMAS Solicitors to deal with our parents wills. We have found them extremely professional and courteous and very understanding during these difficult times. We had trainee solicitor India to deal with my parents estate and must say what a pleasant & respectful young lady, and nothing was too much trouble and would answer emails very promptly. I would not hesitate in using T&T again. Many thanks.
Regards Alan & Sue.

From the very first call to the moment we got the keys, the service from Thomas and Thomas Solicitors Limited was nothing short of outstanding. A special mention goes to our solicitor, Danielle Willstead, who made the entire house-buying process so much easier and stress-free for us.
Danielle was always proactive in keeping us fully updated at every stage, without us ever having to chase. Whenever we called, she either answered right away or got back to us incredibly quickly – a rare quality these days! Her clear explanations, attention to detail, and genuine care gave us complete confidence throughout the transaction.
Buying a home can be stressful, but with Danielle’s professionalism, efficiency, and warm approach, we always felt we were in the best possible hands. She went above and beyond to ensure everything ran smoothly and on time.
We couldn’t recommend Danielle Willstead and Thomas and Thomas Solicitors Limited highly enough – truly first-class service.

The Team really had their work cut out in the conveyancing for my sale. It was such a frustrating process with enquiries from the buyer being sent through piecemeal and a very significant request being made by them at the 11th hour which threw the whole process back and delayed it by a further 90 days.

I lost out on a house which I had put an offer on as they understandably needed to move on with their own lives so the whole process was distressing for me but also for the team I think!

There were multiple occasions where the buyers solicitor would say that they hadn’t had communication or information etc but my solicitor was so organised and professional that they were able to provide a spreadsheet as evidence to the contrary!

The buyer’s solicitor also had a habit of communicating vital information via the agent and not directly with my solicitor which was tricky to navigate and I am saddened to see a negative review on here by someone else in the chain for whom my solicitor didn’t act. They seem to have made my solicitor the target of their frustration and much of the information they have shared is erroneous and they seem to lay the blame for the delays at my solicitor’s door. This couldn’t be further from the truth- my solicitor and team were incredible and I remain forever grateful to them for getting me through such an ordeal and securing the sale against all odds! Huge thanks.

As usual, the amazing team at Thomas & Thomas have completed another house sale and purchase for me. Fast, efficient and great value for money.

Laura and the team are always available. Spot on. Thanks.

Buying our first home was made easy with the help of Danielle Willstead from Thomas & Thomas. She was always available to chat about any questions I had, friendly and gave great advice. As you can imagine there’s a lot to deal with when buying a house but even after we had an unexpected issue she helped us out and now we’re in our first home!! Thank you so much, couldn’t recommend you enough!

They have been very helpful in my house purchase process, their team led by Alun Wines were always very good at getting back. Very good customer service!

I used Thomas and Thomas Solicitors in measteg in particular Molly Graham to get a letter of administration and they was fantastic great communication and reasonably priced would highly recommend.
Thank you molly