Thomas and Thomas Solicitors Limited Reviews 

Thank you to Laura and team for a friendly, informative and efficient process. It's the second time I have used T&T when selling a property and I'm not quite sure why solicitors have a bad name. I was kept fully up to date at all stages and all of my questions were answered on the day. It was a pleasure and I will be recommending you to friends and family! 5 star

Edited to reply to T & T ...

I have already spoken with my solicitor regarding this and am justified in writing this review, We were directly affected by your service as explained below.

Do not touch with a barge pole!!!

The first review I wrote for this company was initially constantly rebuked by them amidst claims of incorrect facts and upset on my part. What a shame they did not take use my feedback as an opportunity to do better in future. They eventually managed to get my review removed because I named the solicitor. Having checked many of the other reviews for this company they do not seem to mind the solicitors being named if the review is positive.

So here we go again....

This company were instructed by our buyer which unfortunately also had a huge impact on us. The company was incredibly slow. They advised our estate agents (also our buyer's estate agent incidentally) that they would not update them any more frequently than every 10 days.

When a rent charge on our buyer's property was discovered 6 months into the process this company claimed a 90 day turnover in getting it removed. This was a timescale they could not guarantee as, apart from being so slow themselves, they could not possibly have any influence over the holding company of the rent charge (who are notoriously difficult to correspond with and often take many many months to remove these things).

Whilst I appreciate that it was the buyer's solicitor's responsibility to raise the enquiry, any company doing it's due diligence would have spotted this rent charge as a potential red flag at the beginning of the process. Thomas & Thomas did not. Had they been more efficient then we would have held out for the rent charge to be removed. As it was we decided to withdraw our property from our buyer and put it back on the market. We lost our buyer and our buyer lost a home she loved....due to this company's inefficiency.

This company denies delays at their end, yet I hold a paper trail of information regarding timescales. Our solicitor always responded to our emails or phone calls immediately.

We had experienced 3 chain collapses throughout our 23 months of trying to move. This is the only solicitor whom I have written a poor review for...all other chain collapses were beyond all solicitors involved's control. We are now happily settled in our new home 6 months since the chain involving this solicitor fell apart.

I felt it my duty to write this review to encourage anyone looking for a solicitor to NOT consider this company. This review is not borne out of bitterness or disappointment. Throughout our 23 months (and 3 chain collapses) we had dealings with many different solicitors. Do not accept delays in communication as the norm! They absolutely are not. House buying is a stressful experience enough. Do yourselves a favour and look elsewhere.

Thanks so much for your help you have made it so much easier for us both and I can’t thank you enough

Beverly and her team are great, whenever I has a quirey or questions they were quick to answer and put my mind at rest, very helpful and the process was quick, many thanks to them all for the help and guidance purchasing my property, the whole experience was great and would definitely recommend to others

Thank you so much Emma and team for the services you provided when dealing with my property sale in Maesteg.

You took the stress away and everything went through seamlessly and quickly.

I will definitely come back to ask for your services again when we sell our current property which is on the market and look forward to moving back to Maesteg.

To be honest team Beverly was a great work and very friendly as a first buyer I don’t have any idea about purchasing but they’re very helpful .❤️

Team Beverly are fantastic.
As much as I hassled them the sale to go through. I am very grateful for them helping me get my first home with my partner.
They were good at being speedy and I would recommend them.
Thank you team Beverly, for helping me complete it.

Fantastic service,very efficient and professional with a friendly environment.
I was very please about the job Mrs. Beverly and her team provided it for purchesing our first home.
10/10 highly recommended ⭐️

I was lucky enough to have molly to do my will she was very helpful and I will certainly recommend her to my family and friends thank you.

We have worked with Thomas and Thomas previously and had another great experience with them. Sam in particular has been fantastic; professional, knowledgeable and extremely re-assuring. Thank you to all involved!

My first time requiring legal support. Team Emma have been assisting with me buying my first property, they have been absolutely fantastic chasing up any additional reports. The Team have provided excellent customer service and have treated me like a life long customer. Will definitely be using for anything moving forward.

Really good experience extremely helpful and polite would 100% recommend👌

Very pleased with Molly & her team for the help & support selling my late mother’s house, we were informed with regular updates. Totally recommend Thomas & Thomas 👏

Casey was fantastic, thanks for your support during our house purchase. Informative & always happy to help.

I got recommended to Thomas and Thomas through my mortgage advisor and the suggestion couldn’t have been better. We had previous complications with our solicitors being closed down previously and therefore, Thomas and Thomas had it cut out for them trying to pick up a very messy case. Regardless, the key focus of this great company is good customer service rather than avoiding difficult problems. My communication was primarily with Sam. He is simply amazing. My thanks also to the rest of team Melissa. They are easy to contact and they are so informative. Honestly couldn’t recommend this firm enough!

They have been amazing best solicitors I have dealt with and a fast sales I would highly recommend them thank you 😁.

Totally professional from start to finish and if we had any questions they would be answered by email straight away a smooth process throughout especially with Alun Wines nothing was to much trouble if we wasn't sure about something he would put our mind at ease 10/10 service from Alun and the team 😊

The company offered a superb service during a difficult time after the passing of our mother, with Melissa and India very professional and empathetic. India handled our multiple queries with knowledge and patience, while Susan and the rest of the staff did all they could throughout the process. We could not have asked for more.

Beverly & Alexia (team Beverly) were fantastic from start to finish. The progress updates online made it easy to follow what was needed and what was happening. They worked as fast as they could, even with their phone lines going down they were very helpful with getting information to us. No question was too much, and they were reassuring both via phone and e-mail. I'd recommend them to anyone who is looking to use someone reliable. Thanks to them, we have managed to exchange etc and have a completion date within 8 weeks of putting our offer on our house.

We recently used Thomas and Thomas Solicitors for both the sale of our existing property and the purchase of our new home, and we couldn't be happier with the service we received. From start to finish, the team was professional, efficient, and incredibly supportive.

A special shoutout to Sam, who was absolutely fantastic throughout the process. Sam's attention to detail, quick responses, and friendly approach made all the difference. Whether it was answering our questions or keeping us updated, Sam always went above and beyond to ensure everything stayed on track.

The entire team worked tirelessly to make what can often be a stressful experience feel smooth and straightforward. They even expedited local searches to keep things moving, showing their dedication to ensuring everything was completed on time.

We highly recommend Thomas and Thomas Solicitors to anyone looking for a reliable and dedicated conveyancing team. Thank you for making our move seamless and stress-free!