Well Kamran, what can I say. Absolutely gone above and beyond for me. Very professional and knowledgeable and efficient, with a few laughs along the way. Cannot thank you enough! - Lauren
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See what reviewers are saying
I had a big issue on my account regarding bill that was taken out and it was a lot of money. Went back and fourth numerous times with contact team. No resolution until I came to three Accrington and c... See more
Company replied
Friendly face from Kamran who ensured me that they could help set up my I phone properly for me- so grateful for this as I am someone who doesn’t feel confident with phones. Knew straightaway what upg... See more
Company replied
Great service every time. Kamran has dealt my contracts for alot of years and wont go anywhere else. 3 also great network never have any issues and any minor issues had have been dealt with quickly an... See more
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Company details
About Three UK - 3Store Accrington
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
25a Broadway, BB5 1ES, Accrington, North, United Kingdom
- 01254237750
4.8
Excellent
56 reviews
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So friendly
So friendly, knowledgeable and helpful would recommend to everyone
April 12, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Love hearing this, Suzanne 💫 We're delighted our team provided such top-tier support and shared their expertise so effectively. Your recommendation is our greatest compliment ❤️ -Arvind
Muskaan and Jodie gave me absolutely…
Muskaan and Jodie gave me absolutely fantastic service. Thanks
April 11, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Thank you for sharing your experience, Alan! It’s wonderful to hear that Muskaan and Jodie offered such great support. -Afaq
Fantastic customer service
Fantastic customer service! Very helpful and made the transition to getting a new phone very smooth. Kamran was very knowledgeable and very welcoming
April 2, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Jamie, you’ve just made our day ✨ We’re so glad Kamran’s expertise and friendly approach made everything feel effortless. Enjoy every moment with your new phone 💙 -Samad
What an amazing fella shahid the…
What an amazing fella shahid the advisor. Always goes above and beyond. Great team in acctington.
March 16, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi James, we’re pleased to hear Shahid provided attentive care and our Accrington team delivered a seamless, welcoming experience. -Kishan
My experience with the colleague Zayn…
My experience with the colleague Zayn was exceptional he went above and beyond!
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Husnain, thank you for taking the time to leave such a wonderful review! ⭐ We’re so glad Zayn was able to make your experience smooth and enjoyable. -Neha
Great service every time
Great service every time. Kamran has dealt my contracts for alot of years and wont go anywhere else. 3 also great network never have any issues and any minor issues had have been dealt with quickly and efficiently. Honest and reliable always advised best route to take. Cheers guys X
March 9, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hats off to you, Gemma! 🎊 Your long-standing loyalty is truly appreciated and it’s brilliant to know that Kamran has provided such dependable, honest guidance over the years. We’re thrilled that the network performance and swift support keep everything running smoothly for you. Thanks for the massive vote of confidence 🎯 -Arvind
muskaan and kamran great work
muskaan and kamran, top notch service, their patience and will to help customers is really admirable.
February 22, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hey Miss Ehijiakhena, we’re so glad to hear that Muskaan and Kamran were supportive and made everything easy for you. Thank you for the fantastic review! 🎉 -Neha
I had an issue that many other three…
I had an issue that many other three stores couldn’t help me with. Until I came here. Kamrahn and shahid are great lads and where able to assist me with ease
February 16, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hey.
Thank you. We really appreciate your review. -Pete
Fantastic team in Accrington
Fantastic team in Accrington. Excellent service from Muskaan, Kamran and Shahid Thanks
February 16, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Thank you for sharing this wonderful feedback! We’re delighted to hear that Muskaan, Kamran, and Shahid provided you with excellent service at our Accrington store. Your kind words mean a lot to the team. ☺️ -Prabhjeet
I came into the store for a SIM upgrade…
I came into the store for a SIM upgrade and to get broadband and Kamran and Muskaan helped me to do this, great team.
February 15, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Top notch boys Kamran and Shahid!
Top notch boys Kamran and Shahid!! Excellent amazing service.happy as Larry
February 10, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hey Nisar! We’re glad Kamran and Shahid created a positive experience for you. Your kind words mean a lot to us. -Suhaas
Staff are amazing especially resolved…
Staff are amazing especially resolved my issues and helped me with my queries. Shahid and jodie in particular amazing people
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hey there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Muskaan was great help
Muskaan was great help, got me the perfect phone and was very helpful 👌
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
That's amazing to hear, Tony. Muskan is truly a star! Wishing you all the happiness with your new phone. Hope you’re enjoying it 😊 -Ayesha
Friendly and helpful service from…
Friendly and helpful service from Jodie, Muskaan and Zayn
January 24, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Mr Lowe, thank you for sharing your feedback with us. It’s great to hear you were well supported by Jodie, Muskaan and Zayn. We appreciate you taking the time to let us know about your experience. -Kishan
We needed a new phone for my son and we…
We needed a new phone for my son and we upgraded early and got an amazing deal.
January 18, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
YAY 🎉 Robert, we love hearing this 🌟 We’re so glad the upgrade was seamless and your son’s new phone fits perfectly. Have a wonderful day 💙 -Arvind
Friendly face from Kamran who ensured…
Friendly face from Kamran who ensured me that they could help set up my I phone properly for me- so grateful for this as I am someone who doesn’t feel confident with phones. Knew straightaway what upgrade was best for me. Let me know about all the benefits of being a three legacy customer- feel very valued. Roxanne was brilliant a few years ago too. Don’t ever shut the Accrington branch!
January 12, 2026
Unprompted review
Reply from Three UK - 3Store Accrington
Hi there, we’re really happy to hear about your experience and how Kamran’s support helped set up your iPhone and gave you confidence with your upgrade. We appreciate your feedback and look forward to welcoming you again soon 🥰 -Ayesha
Muhammed shahid gave exceptional…
Muhammed shahid gave exceptional service staff was great resolved my issued
January 3, 2026
Unprompted review
Lovely experience with the services
So i came to change the contract and upgraded the previous one and the experience was as smooth as butter especially with Mr. zayn, shahid and kamran they handled my queries well enough.
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Accrington
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Zayn and Kamran Accrington 5*
Zayn and Kamran really looked after me and my son, sorting a great deal rapidly with the bonus of some great accessories due to going in person to the store. Overall a much better deal than what we would have got online!
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Accrington
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Extremely helpful
Extremely helpful . I went to see kami and Josh in the Accrington store . I haven't got a clue when it comes to broadband. Brilliant guys , friendly and walked away with everything I needed
December 15, 2025
Unprompted review
Reply from Three UK - 3Store Accrington
Hi Tammy Jo. Glad to hear that Kami and Josh were able to provide you with such great service! 🎉 -Jade
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