Three UK - 3Store Banbury Reviews 45

TrustScore 5 out of 5

4.8

Unit 43 Castle Quay, OX16 5UW Banbury, South, GB


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Rated 5 out of 5 stars

I absolutely love these guys in the Banbury town shop, they have been so helpful, friendly and just great cheerful lot. They have been amazing helping us sort phones, contracts, accounts including... See more

Company replied

Rated 5 out of 5 stars

Dale was amazing with his sugestion and resolving a problem that I had for a couple of years. I think he deseve a big promotion and defenetly I will come back to see him and the team that was with hi... See more

Company replied

Rated 5 out of 5 stars

Andi was fantastic, she could not have been more helpful and never once showed any impatience with us oldies! Three is very lucky to have Andi at its Banbury store.

Company replied

Rated 5 out of 5 stars

Daniel, Dan and Dale were absolutely magnificent. They solved multiple issues with my phone and sims with humour and efficiency. What I can now achieve with my phone is genuinely life changing. I’m so... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Banbury

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 43 Castle Quay, OX16 5UW, Banbury, South, United Kingdom

  • 01295278181

4.8

Excellent

TrustScore 5 out of 5

45 reviews

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Rated 5 out of 5 stars

Great customer support

Great customer support,
Helpful, clear, precise, very supportive.

May 27, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Hello Adam, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! — VodafoneThree Social Media Team

Rated 5 out of 5 stars

Felt very welcomed and good service

Felt very welcomed and good service

May 15, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Hello Alex, thank you for your 5⭐ review! It’s wonderful to hear such kind feedback. -Neha

Rated 5 out of 5 stars

Dale was amazing with his sugestion and…

Dale was amazing with his sugestion and resolving a problem that I had for a couple of years.
I think he deseve a big promotion and defenetly I will come back to see him and the team that was with him .

April 29, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Hi Sandra, thanks for the high praise! We're glad Dale provided the perfect solution to your long-standing issue. We look forward to seeing you again soon! -Suhaas

Rated 5 out of 5 stars

Great experience!

Andi was fantastic, she could not have been more helpful and never once showed any impatience with us oldies! Three is very lucky to have Andi at its Banbury store.

May 1, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Thanks so much for this lovely feedback, Wendy! Andi was clearly shining bright ⭐️ We’re thrilled she made your visit such a great experience. -Ayesha

Rated 5 out of 5 stars

The team were amazing!

The team were amazing - Dale, Dawn, Todd and Andi - and super helpful as always!

April 28, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Thank you so much, Sheli. Dale, Dawn, Todd and Andi will be thrilled to hear this. We’re really glad the team could help you so well. 🤗 -Ayesha

Rated 5 out of 5 stars

What a wonderful experience at the…

What a wonderful experience at the banbury store. A problem i have been trying to solve for 4 days. Sorted in 10 minutes. Thank you so much.

April 7, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Julie, we really appreciate you sharing this! It’s fantastic to hear that the Banbury team were able to step in and sort things out so quickly for you. Knowing you left the store feeling supported truly means a lot to us. -Manavata

Rated 5 out of 5 stars

Excellent customer support from Dawn …


Excellent customer support from Dawn from Banbury!!!! Thank you for your support!!!!!

April 4, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Hi László! We’re thrilled Dawn in Banbury store could assist you so effectively. Thank you for sharing your feedback 😊. -Suhaas

Rated 5 out of 5 stars

Dawn was very helpful and quick with…

Dawn was very helpful and quick with getting everything sorted.

April 4, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Lucy, we’re delighted Dawn provided such efficient support. Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas

Rated 5 out of 5 stars

Excellent service

April 3, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Hi Dawn, we’re pleased you had such a positive experience with us. Thanks for taking the time to share it. -Kishan

Rated 5 out of 5 stars

Todd helped me today to identify what…

Todd helped me today to identify what was wrong with my phone. He gave my these amazing cleaning wipes but it doesn’t end there he even got out a sleek orange rag to clean the remaining spots.

March 31, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Hi Alexander, it’s great to hear that Todd could help sort your phone out today. We know how important it is to have your tech looking and working its best, so we're glad you had a positive experience in our store. Thanks for taking the time to post this. -Kishan

Rated 5 out of 5 stars

Very friendly staff

Very friendly staff, knowledgeable, didn’t feel pressured…

March 12, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Amazing, Chris! We love hearing this, we're so happy that our support made such a difference for you. Wishing you a day as bright as your feedback! -Ashifa

Rated 5 out of 5 stars

Wonderful Team

Absolutely wonderful experience ! Dan, Dawn and Daniel have been amazing! So so helpful, and supportive! Answered all questions and went above and beyond! Thank you so so very much !!

March 8, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

That’s such wonderful feedback. It’s clear Dan, Dawn, and Daniel went above and beyond to make sure you felt supported and had all your questions answered. Experiences like this really show the value of genuine care and professionalism, Lanna. 😊 -Kashish

Rated 5 out of 5 stars

Todd was exceptional

Todd was exceptional - so helpful !

February 27, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Hey Clare! 🎊 That’s amazing to hear! Big kudos to Todd for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet

Rated 5 out of 5 stars

Very friendly staff and extremely…

Very friendly staff and extremely helpful and knowledgeable about the products and services available.

February 18, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Yay! We absolutely love hearing this 🎉 Our team really nailed it, Kevin! Nothing beats walking away with outstanding customer service. You’re awesome! 💗 -Kashish

Rated 5 out of 5 stars

Excellent customer service by Maaria…

Excellent customer service by Maaria sorted all problems out Thank you Maaria.

February 16, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Hello Robert, we’re delighted Maaria provided such attentive support and resolved everything. Thank you so much for the 5 ⭐ review! -Suhaas

Rated 5 out of 5 stars

Dawan Banbury was an excellent person…

Dawan Banbury was an excellent person who served us gave us a good deal and was smiling and very welcoming.she a happy cheerful lady and we got a great deal.

February 8, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

That’s wonderful to hear. Dawan’s friendly nature and excellent service created a positive experience, and we look forward to welcoming you again. -Manavata

Rated 5 out of 5 stars

Dawn Banbury

Dawn Banbury

Was a fantastic seller she is so good at her job and looks after the customer was really happy with the outcome.

February 8, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

Rated 5 out of 5 stars

Dawn and Todd were exceptional customer…

Dawn and Todd were exceptional customer service. Great experience

February 5, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

James, your feedback fills us with joy! 🌟 We're delighted to hear that Dawn and Todd made your experience fantastic. We hope your day is as awesome as you are! -Afaq

Rated 5 out of 5 stars

I absolutely love these guys in the…

I absolutely love these guys in the Banbury town shop, they have been so helpful, friendly and just great cheerful lot.
They have been amazing helping us sort phones, contracts, accounts including business account.
We have had trouble with 3 party with business account and these guys have honestly been fantastic in helping us.
I can’t Thank them enough,
Will definitely pop in with some doughnuts 😉 Best phone shop I have been too and been with for years because of this

February 4, 2026
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Hello, Vinny! We’re so grateful that our Banbury team has been able to support you so well. It means a lot to know we’ve earned your trust over the years. That’s so kind of you, and next time you visit us, the smiles are on us! 😄 -Kashish

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