Excellent customer service service from Todd in the Castle Quay 3 Store in Banbury. Gave very clear advice on IPhones with no pressure to buy the most expensive. Todd knew his products and was able to... See more
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Lovely experience in store today, Daniel was so helpful helping me set up my sim contract and helped guide me setting up my new WhatsApp account and sorted out case and screen protector for my iPhone.... See more
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I visited this store as I needed help transferring my data from one phone to another, Dale, Dawn & Daniel were all very friendly & the customer service was excellent, they went above & beyond & I am... See more
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I absolutely love these guys in the Banbury town shop, they have been so helpful, friendly and just great cheerful lot. They have been amazing helping us sort phones, contracts, accounts including... See more
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Company details
About Three UK - 3Store Banbury
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 43 Castle Quay, OX16 5UW, Banbury, South, United Kingdom
- 01295278181
4.8
Excellent
64 reviews
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Felt very welcomed and good service
Felt very welcomed and good service
May 15, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hello Alex, thank you for your 5⭐ review! It’s wonderful to hear such kind feedback. -Neha
Dale was amazing with his sugestion and…
Dale was amazing with his sugestion and resolving a problem that I had for a couple of years.
I think he deseve a big promotion and defenetly I will come back to see him and the team that was with him .
April 29, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Sandra, thanks for the high praise! We're glad Dale provided the perfect solution to your long-standing issue. We look forward to seeing you again soon! -Suhaas
Great experience!
Andi was fantastic, she could not have been more helpful and never once showed any impatience with us oldies! Three is very lucky to have Andi at its Banbury store.
May 1, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Thanks so much for this lovely feedback, Wendy! Andi was clearly shining bright ⭐️ We’re thrilled she made your visit such a great experience. -Ayesha
The team were amazing!
The team were amazing - Dale, Dawn, Todd and Andi - and super helpful as always!
April 28, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Thank you so much, Sheli. Dale, Dawn, Todd and Andi will be thrilled to hear this. We’re really glad the team could help you so well. 🤗 -Ayesha
What a wonderful experience at the…
What a wonderful experience at the banbury store. A problem i have been trying to solve for 4 days. Sorted in 10 minutes. Thank you so much.
April 7, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Julie, we really appreciate you sharing this! It’s fantastic to hear that the Banbury team were able to step in and sort things out so quickly for you. Knowing you left the store feeling supported truly means a lot to us. -Manavata
Excellent customer support from Dawn …
Excellent customer support from Dawn from Banbury!!!! Thank you for your support!!!!!
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi László! We’re thrilled Dawn in Banbury store could assist you so effectively. Thank you for sharing your feedback 😊. -Suhaas
Dawn was very helpful and quick with…
Dawn was very helpful and quick with getting everything sorted.
April 4, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Lucy, we’re delighted Dawn provided such efficient support. Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Excellent service
April 3, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Dawn, we’re pleased you had such a positive experience with us. Thanks for taking the time to share it. -Kishan
Todd helped me today to identify what…
Todd helped me today to identify what was wrong with my phone. He gave my these amazing cleaning wipes but it doesn’t end there he even got out a sleek orange rag to clean the remaining spots.
March 31, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Alexander, it’s great to hear that Todd could help sort your phone out today. We know how important it is to have your tech looking and working its best, so we're glad you had a positive experience in our store. Thanks for taking the time to post this. -Kishan
Lovely customer service in store
Lovely customer service in store. Dawn, Daniel and Andi were all wonderful
March 20, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hey.
Thank you. We really appreciate your review. -Pete
Very friendly staff
Very friendly staff, knowledgeable, didn’t feel pressured…
March 12, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Amazing, Chris! We love hearing this, we're so happy that our support made such a difference for you. Wishing you a day as bright as your feedback! -Ashifa
Wonderful Team
Absolutely wonderful experience ! Dan, Dawn and Daniel have been amazing! So so helpful, and supportive! Answered all questions and went above and beyond! Thank you so so very much !!
March 8, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
That’s such wonderful feedback. It’s clear Dan, Dawn, and Daniel went above and beyond to make sure you felt supported and had all your questions answered. Experiences like this really show the value of genuine care and professionalism, Lanna. 😊 -Kashish
Reply from Three UK - 3Store Banbury
Hey Clare! 🎊 That’s amazing to hear! Big kudos to Todd for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet
Very friendly staff and extremely…
Very friendly staff and extremely helpful and knowledgeable about the products and services available.
February 18, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Yay! We absolutely love hearing this 🎉 Our team really nailed it, Kevin! Nothing beats walking away with outstanding customer service. You’re awesome! 💗 -Kashish
Excellent customer service by Maaria…
Excellent customer service by Maaria sorted all problems out Thank you Maaria.
February 16, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hello Robert, we’re delighted Maaria provided such attentive support and resolved everything. Thank you so much for the 5 ⭐ review! -Suhaas
Dawan Banbury was an excellent person…
Dawan Banbury was an excellent person who served us gave us a good deal and was smiling and very welcoming.she a happy cheerful lady and we got a great deal.
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
That’s wonderful to hear. Dawan’s friendly nature and excellent service created a positive experience, and we look forward to welcoming you again. -Manavata
Dawn Banbury
Dawn Banbury
Was a fantastic seller she is so good at her job and looks after the customer was really happy with the outcome.
February 8, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Dawn and Todd were exceptional customer…
Dawn and Todd were exceptional customer service. Great experience
February 5, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
James, your feedback fills us with joy! 🌟 We're delighted to hear that Dawn and Todd made your experience fantastic. We hope your day is as awesome as you are! -Afaq
I absolutely love these guys in the…
I absolutely love these guys in the Banbury town shop, they have been so helpful, friendly and just great cheerful lot.
They have been amazing helping us sort phones, contracts, accounts including business account.
We have had trouble with 3 party with business account and these guys have honestly been fantastic in helping us.
I can’t Thank them enough,
Will definitely pop in with some doughnuts 😉 Best phone shop I have been too and been with for years because of this
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hello, Vinny! We’re so grateful that our Banbury team has been able to support you so well. It means a lot to know we’ve earned your trust over the years. That’s so kind of you, and next time you visit us, the smiles are on us! 😄 -Kashish
Dawn was very helpful and knowledgeable…
Dawn was very helpful and knowledgeable making the process of a new phone very simple
February 4, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Ian, it’s good to hear about the support you had from Dawn. We’re glad their expertise made getting your new phone such a seamless experience, and we hope you enjoy your new device. -Kishan
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