Excellent customer service service from Todd in the Castle Quay 3 Store in Banbury. Gave very clear advice on IPhones with no pressure to buy the most expensive. Todd knew his products and was able to... See more
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Lovely experience in store today, Daniel was so helpful helping me set up my sim contract and helped guide me setting up my new WhatsApp account and sorted out case and screen protector for my iPhone.... See more
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I visited this store as I needed help transferring my data from one phone to another, Dale, Dawn & Daniel were all very friendly & the customer service was excellent, they went above & beyond & I am... See more
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I absolutely love these guys in the Banbury town shop, they have been so helpful, friendly and just great cheerful lot. They have been amazing helping us sort phones, contracts, accounts including... See more
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Company details
About Three UK - 3Store Banbury
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 43 Castle Quay, OX16 5UW, Banbury, South, United Kingdom
- 01295278181
4.8
Excellent
64 reviews
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Genuinely life changing!
Daniel, Dan and Dale were absolutely magnificent. They solved multiple issues with my phone and sims with humour and efficiency. What I can now achieve with my phone is genuinely life changing. I’m so happy with the service I received!
January 31, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Amazing staff and a grat atmosphere
Amazing staff and a grat atmosphere
January 26, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hello there, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Banbury
Thank you for your wonderful review, Mircea! It's always lovely to read such nice feedback. -Suhaas
amazing customer service Dawn was…
amazing customer service Dawn was brilliant
January 17, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hey there! 🎉 Dawn stands out for his efficient assistance! Your feedback is invaluable to us, and we look forward to serving you again! ☺️ -Kashish
Very happy
Both came into store today and was helped by Dawn, she was so helpful and really really lovely. She even managed to end my 17 yr O2 contract to move to 3. 2 very happy customers leaving.
January 10, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
All staff are absolutely brilliant
All staff are absolutely brilliant. Even when shop is busy. They take the time, no rushing. Absolutely fabulous.
January 8, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Wow, Tiree! It feels incredible to know our team made everything seamless and ensured a smooth experience. Thank you for the glowing 5 ⭐ review, we can’t wait to welcome you back again. -Afaq
Dan Dan & Dawn did a great job to…
Dan Dan & Dawn did a great job to reboot my iPhone. Regards Pete
January 4, 2026
Unprompted review
Reply from Three UK - 3Store Banbury
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Brilliant interaction well explained…
Brilliant interaction well explained and a new phone set up. Thank you Daniel we shall be back
December 28, 2025
Unprompted review
Reply from Three UK - 3Store Banbury
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
3 in Banbury 5* service
Dawn at your Banbury store was absolutely brilliant. She spent time talking to us to get what we needed and a good price. Excellent service.
December 20, 2025
Unprompted review
Reply from Three UK - 3Store Banbury
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Very friendly and helpful staff an…
Very friendly and helpful staff an absolutely delightful experience highly recommend the store and staff
December 12, 2025
Unprompted review
Reply from Three UK - 3Store Banbury
Hey David, thank you for this amazing 5⭐ review! We’re delighted to hear that our team made your experience so positive and smooth. It’s fantastic to know you enjoyed your visit to our store, and we truly appreciate your recommendation! -Veronica
First class service
First class service. I would thoroughly recommend 3 - every time
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Banbury
Hey Vallery, that’s amazing! 🎉 We’re so glad you had an exceptional service experience. Thanks for taking the time to leave this 5⭐ review. -Neha
Superb service
The member of staff that helped us was fantastic. Listened to everything we asked for and gave informative and detailed options for us to choose a new phone. Also not just one but two members of staff helped us and again, were both brilliant. Thank you Dawn and Dale
December 10, 2025
Unprompted review
Reply from Three UK - 3Store Banbury
This is what we like to hear, Ryan. Thanks for the 5⭐ review! Great work Dawn and Dale 🎉 -Jade
Impeccable customer service from both…
Impeccable customer service from both Dan & Maaria
December 7, 2025
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Affiyah , thanks a lot for your lovely review We’re so pleased to hear that Dan and Maaria gave you such great support. Your kind words mean a lot, and we’ll be sure to share this with both of them." -Shivam
So easy to renew our contact with Dawn
So easy to renew our contact with Dawn. Reduced our monthly amount and an increase in data too. Superb customer service all completed within 30 minutes. Definitely recommend 3 Banbury to potential customers. Well done Dawn.
December 9, 2025
Unprompted review
Reply from Three UK - 3Store Banbury
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
wonderful customer service
wonderful customer service. very patient young people daniel and maria
December 3, 2025
Unprompted review
Reply from Three UK - 3Store Banbury
We're delighted that Daniel and Maria were fabulous help, taking their time to cover all your needs :) Thanks, Sandra -Scott
Great service as always
November 13, 2025
Unprompted review
Reply from Three UK - 3Store Banbury
Hi Sui, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Thank you so much Dale
Dale was very helpful and went the extra mile. He explained everything for the broadband and phone contract in details. I have been with Three for years and their customer service has always been second to none. Thank you
November 8, 2025
Unprompted review
Reply from Three UK - 3Store Banbury
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Visiting 3 today lifted my day
Visiting 3 today lifted my day. I came in with so many phone issues and they were all sorted which has allowed me to move forward with my business. Andi was terrific. I would recommend my friends to 3 phone shop in Banbury
November 7, 2025
Unprompted review
Reply from Three UK - 3Store Banbury
Thanks for this amazing 5⭐ review, Dave. We really do appreciate you taking the time to send this over! Well done Andi 🎉 -Jade
Dawn and Dale were absolutely…
Dawn and Dale were absolutely amazing!!! Very helpful , very chatty, gave the best advice. I will definitely come back to this 3 store. Prompt service. Thank you guys
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Banbury
Thanks for this fantastic 5⭐ review, Georgina. We really do appreciate you taking the time to send this over! Great work Dawn & Dale 🎉 -Jade
Friendly staff with great knowledge
Popped in to see about upgrading my phone and what was available. The staff very friendly welcomed me in and talked about what I could updrade to. I always go in store as they are very honest and give me the correct info with no problems. Dawn was great
November 6, 2025
Unprompted review
Reply from Three UK - 3Store Banbury
Thanks for this amazing 5⭐ review, Richard. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade
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