Three UK - 3Store Banbury Reviews 

64
TrustScore 5 out of 5

4.8

Unit 43 Castle Quay, OX16 5UW Banbury, South, GB


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Rated 5 out of 5 stars

Excellent customer service service from Todd in the Castle Quay 3 Store in Banbury. Gave very clear advice on IPhones with no pressure to buy the most expensive. Todd knew his products and was able to... See more

Company replied

Rated 5 out of 5 stars

Lovely experience in store today, Daniel was so helpful helping me set up my sim contract and helped guide me setting up my new WhatsApp account and sorted out case and screen protector for my iPhone.... See more

Company replied

Rated 5 out of 5 stars

I visited this store as I needed help transferring my data from one phone to another, Dale, Dawn & Daniel were all very friendly & the customer service was excellent, they went above & beyond & I am... See more

Company replied

Rated 5 out of 5 stars

I absolutely love these guys in the Banbury town shop, they have been so helpful, friendly and just great cheerful lot. They have been amazing helping us sort phones, contracts, accounts including... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Banbury

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 43 Castle Quay, OX16 5UW, Banbury, South, United Kingdom

  • 01295278181

4.8

Excellent

TrustScore 5 out of 5

64 reviews

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4.8

All reviews

(64)

32,168 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer service

Friendly, and great customer service

November 2, 2025
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Thanks for this amazing 5⭐ review, Ben. We really do appreciate you taking the time to send this over! Have a great day 😊 -Jade

Rated 5 out of 5 stars

Came in for an upgrade today and a new…

Came in for an upgrade today and a new sim contract, team were great! The support and help you feel so comfortable in this store. Dawn and Daniel were so great. Thank you!

November 2, 2025
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Absolutely Phenominal Experience

Just been sat with Dale and Andi, absolutely amazing people, great knowledge and extremely helpful. Couldnt have asked for a better experience, even helped with the little guy who was very tired :)

November 1, 2025
Unprompted review
Three UK - 3Store Banbury logo

Reply from Three UK - 3Store Banbury

Hello there.

Awesome stuff. We're glad to hear that. Thanks for the support. -Pete

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